Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
mohammd
Kuwait · Family · October 2026
−if you book below for a period below 7 days .. no house keeping little space between bed end and the wall ..
Steven
Australia · Couple · October 2026
“Did Not Meet Our Expectations”
+7/10 just. 2 nights in room 514 from Sunday 18 October. We arrived after near 48 hrs of world travel. In a good location to walk to the Eiffel Tower and also the Arc de Triumph. A helpful and professional young lady then at the initial and ongoing check-in. Not her cause; BUT our room was not then available later at the official check-in time of 15:00. The excuse was that many other guests had been slow to check out and the cleaners could not get to our room until after 16:00. The bigger solution in part, to be more customer focused, would be to then employ more cleaners; when you know that the hotel occupancy has routinely been 100%. Our room was clean when we finally entered at 16:20. The empathetic young lady as above, had then offered free breakfasts, which was valued; but we had just bought our own breakfast supplies, while having the enforced wait. She then offered free access to the otherwise pay to use clothes washing machines x2 and the 2 driers down in the shared area. Access to these after travelling now for 7 weeks was a key reason we booked here. We had paid $$ for one of the larger = 34 m² rooms that then hopefully had a ‘bigger’ kitchen; BUT the actual kitchen set up
−Continued from above: We have stayed at several Citadines hotels around the world and the std of the kitchen here was way below the usual and thus our expected stds. Home cooking, which was the other reason we booked here, was thus mostly too hard. The queen double bed was firm and comfortable and my pre-requests for a higher, rear room and with firmer pillows were actually met. The free to access coffee machine, down near the wait area is a plus. The in room safe could not be set to actually lock. Why not have this as a handover check by the cleaning staff? The stay is expensive at €410 per night (in mid-Oct) for what is actually supplied. Smaller room options we knew, were quite small too; and I can now guess what the std of their kitchens would be too. The shower screen wet the floor a lot. Is it now missing the bottom, flexible seal? Time for management to properly audit their rooms for such issues IF readers of these reviews are to keep considering booking this stay. We stay approx 100 nights / year around the world and I would now not fully recommend staying here. Find a hotel with a higher care factor.
Radek
Poland · Couple · October 2026
“Super lokalizacja , wyposażenie zgodne z opisem . Pokój czysty i wygodny. Aneks kuchenny wypełni wyposażony.”
+Super lokalizacja , wyposażenie zgodne z opisem.
Luciane
Brazil · Family · October 2026
+Da localização, do studio e a simpatia e atendimento dos funcionáriios e em especial a Manuela.
−A sala de banho tem bom tamanho, mas é perigosa para idosos, pois é uma banheira que tem que escalar para entrar.
Morlighem
France · Family · October 2026
“Un excellent sejour dans un hotel ou je pourrais retourner”
+Personnel tres agreable et poli. Ils sont a l ecoute et amicaux. Petit dejeuner simple mais varie. L acces a un parking est simplifiant. La situation est ideale pr visiter paris.
−Un peu de bruit cote rue lie au restaurant.
Mariame
France · Family · October 2026
+Que l emplacement
−Je suis smarrivee avec mes enfants,a la base j ai choisis un appartement avec une baignoire,on m a donne un avec une douche Ensuite,la porte de la penderie cassée,le syphon du lavabo cassé,la tv de ma chambre cassée,et j ai du attendre de dimanche jusqu a mardi en fin d apres midi pour fixer ce probleme. Tout ce que la directrice a trouvé comme geste commercial a me faire, m'offrir le menage pour un jour ! Sincèrement a part l emplacement,mon sejour ne nous a di tout plu,a mes enfants et moi.. Dommage
Salvador
Mexico · Couple · October 2026
“Grazie mille”
+Tutto. Ubicazione. Pulizia. Accoglienza
−Niente
Rossi
Italy · Family · October 2026
“Posizione eccellente”
+La posizione eccellente e la gentilezza del personale
−La presenza di un solo ascensore
Mikhail
Bulgaria · Couple · October 2026
+Месторасположение. Номер оборудован всем необходимым для приготовления легких перекусов, даже есть посудомойка.
−Самому надо делать уборку и менять белье.
Rossi
Italy · Family · October 2026
“Posizione eccellente”
+La posizione e la disponibilità del personale
−La colazione piuttosto essenziale