Reviews from guests who stayed at this hotel, shared by our hotel supplier.
Shalom
Germany · Couple · September 2026
“The staff was amazing super helpful and professional and the breakfast was delicious”
+Amazing location right next to the beach 2 minutes away
NIKHIL
India · Solo · August 2026
+Room was spacious. The wifi in the room and restaurant downstairs was excellent.
−The room was missing some basics like soap. The staff seemed a little absent during the stay. When I did complain, they were apologetic and explained some unusual circumstances. So, they took it seriously.
L
Hong Kong SAR China · Solo · July 2026
+Loved everything about Cili, from its comfortable rooms, to the tasteful, well maintained decor, accommodating and friendly staff and the delicious, wood fired pizza. I never was too crazy about pizza, but I am now converted! Cili is one of the most chilled places to hang out in Arugam Bay, just a stone's throw from a quieter strip of the beach. Highly recommended.
Oomm.mmom
New Zealand · Solo · June 2026
+Comfy beds and great staff
−Nothing
Harinda
Sri Lanka · Couple · June 2026
+⭐⭐⭐⭐⭐ I stayed at Cili Hotel in Arugam Bay in June and had a fantastic experience. The property is clean, comfortable, and conveniently located close to the beach and main attractions in Arugam Bay. The rooms were well maintained, and the atmosphere was peaceful and relaxing. What made my stay especially memorable was the excellent staff. They were friendly, welcoming, and always ready to help with a smile. Their hospitality made me feel at home throughout my stay. Special thanks to the hotel owner Khali and his son Ayan, as well as Steuart Sabri, for their warm hospitality and great service. They were very attentive and made sure everything was comfortable during my stay. The hotel also offers reliable taxi services, which made getting around the area very easy and convenient. In addition, they provide surf lessons for beginners with patient and professional instructors, making it a great place for anyone who wants to learn surfing for the first time. Another highlight was the delicious Italian pizza made in a wood-fired oven , freshly prepared and full of authentic flavor. I highly recommend Cili Hotel to anyone visiting Arugam Bay. Thank you to the entire team for the outstandin
Amanath
Sri Lanka · Solo · June 2026
“Above amd Beyond. Fantastic Stay and The Staff”
+Received Warm Welcome when we reached the property. Also the Front office staff named "Ayan" and The manager was Always there to Help us with the things what we needed, they offered "tuk tuk" ride along city to grab my groceries as well. Quite place. Lovely staff. Food was Delicious and One and only "Wood Fired Pizza" Was Great and Value for the Money. Usually Some of people not Caring us Locals, but this property and the staff was "Outstanding" they are Lovely ❤️❤️ Ypu are doing Really Great, Keep up the Good Work.
Steffi
Germany · Couple · October 2026
+...das Personal war sehr freundlich und die Jungs haben uns sehr umsorgt, die Pizza war auch echt Spitze und unsere Safari in den Kumana Nationalpark war ein traumhaftes Erlebnis, das Frühstück war typisch wie in anderen Unterkünften, lecker und sehr hübsch angerichtet, das Hotel ist nah zum Strand und auch zur City....wir können die Unterkunft nur dann empfehlen, wenn ihr keinen Komfort im Zimmer erwartet
−die Bilder bei Booking versprachen etwas anders,als wir vorgefunden haben, sicher hat es auch damit zutun gehabt,dass die Saison gerade beendet war, wenn man nur ein Zimmer zum Schlafen braucht, ist es in Ordnung, doch da passte der Preis nicht wirklich
Katrin
Germany · Couple · October 2026
+Sehr freundlich, würde es auf jeden Fall weiterempfehlen. Lage und Preis auch super.
Mike
Germany · Couple · September 2026
“Es war ein rundum wunderschöner Aufenthalt hier.”
+Die Unterkunft liegt nahe am Strand. Sie bietet große, saubere und schöne Zimmer mit guter Ausstattung. Der Balkon ist sehr schön und lädt zu entspannten Abenden ein. Auch das Restaurant hat Charme. Die Männer backen hervorragende Pizza und auch die anderen Gerichte sind sehr lecker. Allgemein ist das Personal extrem freundlich, aufmerksam und hilfsbereit und sehr bemüht das alles für die Gäste passt. Sie standen für Fragen rund um die Uhr zur Verfügung. Wir haben sowohl eine TukTuk-Safari, eine Lagoon- Safari als auch einige Surfstunden über das Hotel organisiert und waren mit der Leistung und auch dem Preis mehr als zufrieden. Rundum war unser Aufenthalt hier extrem schön und sehr gelungen.
Christina
Germany · Solo · September 2026
+Sehr freundliches, bemühtes Personal! Toller Balkon mit Meerblick, bequemes Bett, gute Dusche und leckere Pizza.