Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Safari
Australia · Couple · August 2026
“There’s so many better places to stay for a better price.”
+The view is nice and the food served by the restaurant is delicious. Food was 30-60 minutes late every time even though they ask you to order it for a certain time.
−There’s a dangerous guard dog that was barking when we arrived then when the host showed us the room it tried to bite me. Eventually they tied it up after a lot of insistence but the attitude from the staff was very disappointing. The room is very small and very hot in August but that might be good when it’s cold. The fan works but is very loud. The bed is very hard and the pillows are large and hard too. VERY loud at night, dogs barking all night and the road is right next to the accommodation so there’s trucks and horns all night too. Absolutely no soundproofing with the doors closed. Also the sun rises directly into room so bring ear plugs and an eye masks. Wifi didn’t work the first day and then was spotty at best. There’s no cold water in the day as the tanks are in the sun, so the water was too hot to touch for most of the time we stayed so there’s no relief from the heat at all.
Shopie
Germany · Solo · May 2026
“"An amazing and relaxing stay with wonderful hospitality.”
+The place was extremely clean and comfortable. The staff was incredibly friendly and helpful. Highly recommended.
−Nothing at all. Everything was perfect!
bundacat
Australia · Solo · May 2026
“Ella homestay”
+I chose this place near Ella because it specifically said the upper floors were accessed by elevator. This was not correct. Like most places around Ella, this place was three storeys high and the only access was by stairs. As I have limited mobility, this was a challenge for me. The hosts carried my luggage up and arranged a table outside my room for meals, so I did not have to move up and down the steep stairs more than necessary. The room was clean and the bathroom was modern, but the water was not hot. The food was plentiful and good, and the staff were helpful. There was secure off street parking. The location, on the Waterfall Road in Kithelella was better than staying in noisy, crowded Ella, but you need a car. There was only one restaurant nearby if you wanted to eat somewhere other than the hotel. Despite the comment from the owner, the booking.com website still says that the upper floors are accessible by elevator. This needs to be deleted from the listing.
−The furniture is all handmade from natural logs. The bed is very high off the floor and was quite hard. The room was too small for the bed. All the furniture was made for a much taller person. There were no chairs with backs, only tall stools on the balcony. There are a large number of accommodation choices along this road. Those closer to Ella have beautiful views of Ella Gap, but further along, as this one was, the mountain views are not as good.
Anushka
India · Couple · April 2026
+Amazing location. Great people taking care of us.
Andrew
Australia · Solo · April 2026
“Stay here for a peaceful authentic experence”
+The family is amazing and kind they also have a great huge breakfast and thier dinner if requested is always delicious
−We liked everything. Couple notes. 1. 10 min tuk tuk to ella 2. Beds are firm but we liked them
Darren
United Kingdom · Couple · April 2026
“Wonderful to experience a home stay with such beautiful views! The room was comfortable, the balcony had a great view, a”
+Wonderful to experience a home stay with such beautiful views! The room was comfortable, the balcony had a great view, and the people were incredibly lovely!
−Nothing to note, really enjoyed it.
Sophie
British Virgin Islands · Couple · March 2026
“This is the place where the Ella Rock Trail begins.”
+This place is a great choice for those who love to go to Ella Rock. You can see the various mountain ranges including the Little adam's peak from the balcony. We also ordered rice and curry for dinner, which we found to be excellent and very tasty. The breakfast was also very rich. The owners of the establishment make sure to provide you with all the facilities you need.
Lukas
Germany · Couple · March 2026
“One of the best accommodations in Ella.”
+It is a place of refuge for mountaineers at the starting point of their climb and offers very attractive services. We also had dinner at this place and it was also incredibly delicious.This wooden house has a beautiful view. The bed is very comfortable, and the bathroom is very clean. The breakfast is varied and delicious. We hope to come back.
−Nothing
Aleksandra
Russia · Couple · March 2026
“Absolutely delightful”
+Everything! We were heartily welcomed by a lovely lady who showed us the room and served tea with biscuits and bananas. She was always ready to offer any help needed. The breakfast was absolutely delicious. We tried our best but couldn’t finish it. The view from the balcony is lovely and we could hear some peacocks. Beware of squirrels that can come to steal your food if you leave it unattended (or your heart). The bed is good size and quite comfortable. Even though there’s no AC, the temperature at night was cool enough for some good sleep. The location is very close to the Nine Arch Bridge.
−Strong smell of a cinnamon air freshener when we entered the room. It can be too much for someone who’s not used to spicy smells like us. Luckily, with the help of a fan we were able to get rid of it quite quickly.
Matheesha
Sri Lanka · Couple · March 2026
+I got the most attractive service and high-quality, delicious food during my vacation in Sri Lanka at this resort. This place, which was located next to a main road, allowed us to park our vehicle without any obstruction. It is a convenient place for mountain climbers. This stay with family gave me an unforgettable experience.
−Nothing to say ☺️