Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 59 reviews.
+Efficient check in process and good facilities.
evelia Serrano
September 2025
+Escaleras muy peligrosa, sábanas sucias y manchadas, sin baño, alfombra rota y sucias colchon en piso sin luz en escaleras lugar terrible, debería darles vergüenza rentar esa mugre de habitación
Simonholmes70
United Kingdom · Solo · August 2025
“Somewhat tired boarding house”
+The Chic Cocoon looks great in the pictures. It is located on a quiet street just over ten minutes walk from the Louisa metro and about fifteen minutes from the centre of great bars in Saint Gilles, and about 25 minutes walk into central Brussels. The room I stayed in (3) was large. However, the place has some tatty features and needs quite a lot of attention. Some areas of the room were dirty (around the dust covered fire extinguisher for example) and, although the communal bathrooms are cleaned daily, they include ugly taped over features on cisterns (this is the same in the kitchen which seemed to have no cutlery). My pillows were stained and one pillowcase ripped, and the mattress had a plastic feel under the sheet. Not very good. I’d suggest staying in an Ibis or other alternative. If you do stay here, actually entering the property was a palaver as there is no staff/reception - look out for a message on Booking.com; I didn’t seem to receive this and had to request info once a helpful resident (who’s had the same issues) let me in after repeated doorbell ringing.
“Acceptable pour une nuit”
+Passez séjour d'une nuit. La chambre se trouvait dans une mezzanine au dernier étage qui servait avant je pense de grenier. La salle de bain était commune donc peu d'intimité. La propreté n'était pas au rendez vous. (Oreiller jaune cacher par une housse de coussin, brûlure de cigarette sur la couette..) Certains détails ne sont pas précisé dans l'annonce au sujet de la chambre. Les photos ne rendaient pas du tout pareil qu'en réalité. Pour une nuit cela reste tout de même acceptable donc je mets une note de 3 sur 5.
+Check-in & -out sehr einfach und gut beschrieben. Schöner Hinterhof und Ausblick.
+Tiene el baño compartido, es el último piso y el baño se anunciaba como privado, no hubo agua caliente en la ducha durante toda la estancia
+Good, prompt communication with the host by mail and phone. He is not present so that the guest enters the house using a code number which works well. On my floor, two rooms share one bathroom. The kitchen is fully equipped for self-catering.
+Infelizmente ficamos no sótão com banheiro compartilhado e estas informações não estavam claras no momento da reserva
+Nice place. Only disadvantage is that the bathroom is no longer directly connected to the room after they have done some works on it. So if you want to shower or go to the toilet, you need to leave your room and go down the hall to the adjacent bathroom. Not an improvement if you ask me. I've stayed here about two-three years ago and with direct bathroom connection it is much more comfortable.
“Not what we expected”
+The room we got was not in the pictures, it was in the attic where we could only stand upright in the middle, and there was a really narrow staircase with a sharp turn that was very difficult to get up with our luggage. The stairs to get up there was not much better and the railing felt fragile, so it was a bit scarry to carry up our 20-something kg suitcases all the way to the top! The room was not as nice at the others, it was very worn and old. It was also very warm when the temperature was over 30 degrees during the day, and we only had a noisy fan to cool us down when we were going to sleep. There were SHARED bathrooms, which I could not see anywhere from the description of the place! At least they provided bathrobes. The bathrooms were of low standards, and one could not be locked, while the two others had weird or broken locks. In the closest bathroom we could not get warm water in the shower... We got some coffee capsules to use in the coffee maker, but it was not easy to get it working, and the kitchen had a lot of cupboards, but few utensils and we had to search a lot to find the things we needed. Over all we had thought it would be better for that price. If we had known