Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.
Lesha
United States · Couple · November 2026
“My first room 416 had small crawling on the TV so I went downstairs for help for the night staff he came upstairs and re”
+Look nice in the main lobby
−The customer service could have been a lot better last night
Joel
United States · Solo · October 2026
“A perfect storm of problems.”
+The room was clean with a large TV. Bed was adequate, though lumpy and bedsheets did not stay tucked so you end up sleeping on patches of exposed mattress.
−On site restaurant was allegedly open but not a soul was there when I arrived at 8pm. The room was unheated and dark. Finally, someone called out to me as I was leaving and I reluctantly stayed for dinner, huddling in my fleece. The menu was basically bar food. The next morning I called room service at 8am (restaurant not open) and was told the cook had not yet arrived, check back around 8:30 or maybe 9:00. I was there for a job and that was completely unacceptable. At night I could hear someone's TV through the paper thin walls and stomping above me like dancing elephants. Every closing door woke me with a shuddering slam. I should have guessed this was going to be a problem because the management had set out a pair of ear plugs, clearly knowing what I would be facing. I could have easily overlooked the seven dollar plastic bottle of water (complimentary at most hotels at this price point) and non-functioning refrigerator (all the beverages inside were room temperature) if the rest of my stay wasn't such a nightmare. They do have a "gym" about the size of a walk-in closet but both treadmills were out of order. On the plus side, when I went down the next morning to ask the manager
Alex
United States · Couple · October 2026
“Aesthetically pleasing, annoyingly loud”
+Aesthetically, it’s pleasing when you first walk in, and the rooms are cute inside.
−The loud noises, the parties, the people stomping at all hours of the night, being next to a service corridor, and the employees banging the doors all night
Ashley
United States · Couple · October 2026
“Really enjoyed our stay expectations exceeding pictures does establishment no justice really nice es”
+The establishment was beautiful. Reception was nice and courteous very patient. We enjoyed our stay will book again. Everything was so clean the interior throughout building was so lovely. The Reception upon departure was just as attentive as staff upon arrival so great staff all through establishment. The room provides convenience with a snack and beverage bar in room. The inside of our room was remarkable. The bathroom shower was exceptional. Full size hygiene products and blow dryer. Coffee maker and coffee also provided in room. The rooms have everything the establishment has menu items you can order and a roof top bar definitely booking again on a future vacation
−In all honesty everything was perfect if I had to dislike anything it had nothing to do with establishment but more so we booked on a night when a wedding an reception was going on but reception still accommodated us to a room with less noise so no complaints
Brent
United States · Solo · September 2026
“You will not sleep at this hotel. Noise will prevent it.”
+Beautiful lobby
−The rooftop nightclub that ran till 1:30am
Carla
United States · Solo · July 2026
+how clean the room and facility
−the mini bar in the room prices really ridiculous...I rather my own
John
United States · Couple · July 2026
“Misled.”
+The shower and mattress were nice.
−Unfortunately my wife and I felt a little taken aback by the party held on Friday, July 10th. For the money we paid, we had hoped to get a full night's rest and not finally get to sleep at around 2AM. We had a very important meeting today and struggled to make it through because we slept all but 4 hours last night due to the excessive noise. Regrettable, because we genuinely wanted to enjoy the stay, but could not under the circumstances. If Chez had at least warned us ahead of time of this, then we could have been responsible for the stay, but both of us feel a little blindsided by the night's event. For the future, please warn your guests if the night includes a party of that scale. This will let them book elsewhere or if they are okay with that environment, stay. For that price, they should at least have the courtesy to decide. Overall disappointed.
Miranda
United States · Group of friends · July 2026
“10/10, this place is wonderful!”
+This hotel was such a beautiful, elegant, and clean place. this hotel was amazing!! the cleanliness was 10/10!
−the wifi could have been a little better.
Xueting
United States · Solo · July 2026
+The modern decor and great location.
−There’s an event on the rooftop ended very late. The bass was extremely strong and you can feel the room vibrate. Unfortunately the room is not sound proofed at all, you can hear neighbors quite clear.