Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Maria
United States · Couple · September 2026
“Room had ants and they switch our room three times”
+We had to switch rooms three times. Property was nice the room had ants that bite me and my husband all night the first night.
−The room had ants
andrewbU6431EX
Couple · July 2026
“Meh.”
+A 3 might seem tough. I’d rather the option of an 3.5, but…Anyone who has status with Bonvoy will know what I’m talking about, and as someone who’s done over 1800 nights, I give this a meh. I’m only lifetime Platinum but towards the end of my career I was always Titanium. These days, I only do 50-60 nights a year. My complaints may seem minor, but they’re emblematic of Bonvoy/Marriott/Sheraton today vs how Marriott was a decade or fifteen years ago. Corporate is weak. First and foremost…the place is clean. If you’re gonna pay $300+ a night for a clean room or flashy lobby and that’s all you care about, this is your place. But there are better options no doubt. My quibbles: 1. Before I went into the lobby, I looked to see what rooms were available because I, of course, did not get an upgrade notification from Bonvoy. You know…the kind you get ALL THE TIME if you’re Diamond with Hilton. I saw many rooms I could be upgraded to and asked for an upgrade at check-in. I was told, “I don’t know how the algorithms works for upgrades.” That was a new one. Even when I said upgrades were available, he said, “That has to happen before I get to work.” So call ahead or email the manager. 2. We ge
samanthahS2893DF
Business trip · July 2026
“Amazing week & chic rooftop bar”
+I had an amazing week staying at the Charleston Marriott! I especially loved the caring employees, spacious and very clean room with a balcony, gym (including a stairmaster), and new rooftop bar, where there was a nice breeze and beautiful view of the sunset. I also liked the location, which was peaceful and quiet - and great for walks around the Citadel and Hampton Park. I will definitely come back and stay here in the future!
Paradise27891040371
Solo · July 2026
“Friendly, Clean, and Comfortable Stay”
+I had a wonderful experience at the Charleston Marriott. The view from the top floor balcony rooms is incredible. The concierge lounge was accommodating and had a nice selection. The rooftop bar, located on the 3rd floor, was beautiful! It has views looking over the River, which makes for a nice dinner and drink at sunset. Will definitely be coming back. Thanks to all the professional staff for making my stay great!
tabjogar
Business trip · July 2026
“Not too shabby”
+I came for a conference. My room was clean and spacious. The bathroom shower was a little dated, not old. Just not as modern as most other places these days. The one issue was a lot of steam when I washed and the vent in there didn’t do a great job helping with that. The bathroom Staff was friendly from valet to front staff. Sapphire restaurant was convenient, but in the city of Charleston there are so many other great options to try. Overall, I enjoyed the stay. No big issues. Didn’t think to get pics, unfortunately.
“Great Happy Hotel!”
+I love this hotel! The staff are so helpful - whether this is just lovely Southern hospitality - or just excellent hospitality training I don't know - but they have it down! I have felt welcomed and helped from the moment I stepped in the door. Chris at front desk was fantastic - helping me with packages, smiling, helping me with postage out, suggesting luggage trolleys, just a great way to be greeted after a long day of traveling, and it has continued to be brilliant, with great conference food, many smiling faces and everyone going out of their way to help you. Thank you.
billbO1240FM
Solo · July 2026
“Great spot next to River Dogs, Concierge room rocks and views of Ashley River”
+It’s a great spot concierge room is awesome big variety, great offering and nice ladies working it. Fitness room has all you need and faces a nice pool. You can see the Ashley River - walk it in the morning or eve - take an outing hotel and walk to the Charleston River Dogs and catch a game. That’s a fun spot. The Citadel campus right there too.
ahoistad
Family · July 2026
“OK for an overnight passing through town”
+A classic, somewhat tired Marriott property, though the very friendly staff still made the stay a pleasant one. We were told renovations are planned, and it’s certainly needed , the property is starting to show its age. That said, everything was clean despite being worn around the edges. A solid option for an overnight stop, especially thanks to the warm welcome from the team.
COG8MAN
Family · June 2026
“Not the Normal Marriott Experience”
+The Charleston Marriott was a bit dissapointing. We stayed June 18th through the 21st 2026. The room was good enough although they only left the bare minimum for towels even after a good tip was left for the housekeeper. The rooftop bar was closed even though this was peak travel time and no concierge was available. The Penthouse Lounge is only supposed to be available to the qualified member and one guest but was not monitored and families of 5 and more were crowding the Lounge. The most dissapointing part was that Smoking was allowed all through the outdoor areas and pool and the patio was not clean and had lots of cigarette butts on the ground.
Berta
United States · Family · February 2026
+Location, bar, food