Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Jeslin jacob
India · Couple · October 2026
“Calm, neat peaceful stay with great breakfast.”
+The location, the peacefulness and the great breakfast. Also the staff and team really helped us in rescheduling a non refundable booking. The room and facilities are exactly as shown in the images provided. Location was well accessible even without a vehicle with nearby supermarket and other facilities as well.
−The non availability of lift and gloominess of the area. Even though lift was not available, the staffs were ready to take our luggages to room, which we hesitated. Another confusion was the bathroom was shared and also the bed provided was two beds kept together which was a little trouble at night as they can slip away to both sides.
VC
United Kingdom · Couple · September 2026
“Good clean room in good location with shared bathroom”
+The room and shared bathroom were very clean, the room looked cozy and cute and actually much better than in the pictures. It is a 'sister hostel' of a nearby larger hotel which provided breakfast in the morning and there is a receptionist there. The location was good, close to Interlaken and about 10 mins walk from the Wilderswil train station. The staff were friendly and there was always something at reception during the day if you need something.
−Minor points: You cannot use a kettle in the room (in fact kettle was not provided) due to the wood used to construct the building. The breakfast was good but mostly cold food and not a good selection of vegetarian options. And cash only for the tourist tax (but you can go to the ATM at the station and the staff were understanding and allowed us to pay it the next day). The thing that bothered us more was that the soundproofing in the rooms is poor, you can hear every time neighbours go in/out of their rooms/bathroom and you can hear people talking quite clearly.
Rashel
Canada · Couple · September 2026
“It was a convenient stay. Staff were polite”
+Clean and breakfast was great !
−Toilet was located separately
Scott
United Kingdom · Couple · September 2026
“Very nice property in a great location for access to mountains. Excellent food”
+Beautiful property, friendly staff, very nice dinner and very good breakfast
−Nothing
Danielle
Australia · Couple · August 2026
“Great spot to base yourself in the Alps!”
+The staff were really great and helpful, and the restaurant at the hotel has exceptional food! Wilderswil is a great spot to use as a base. Accom is about a 10 min walk from the train but there is a semi regular bus you can hop on if timing suits.
−No aircon or fans which was tough in summer. Also no form of kitchenette or utensils in the room which didn’t bother us too much but I do wish we had at least a fridge to keep drinks cold.
Stacey
United States · Couple · August 2026
“A nice stop before the mountains”
+It is a lovely Swiss Chalet and a great place to stop on the way to the mountains
−Very quaint and historic Friendly staff. Christian was welcoming and helpful
Laurent
Switzerland · Group of friends · September 2026
“Séjour agréable, personnel adéquat.”
+Bon petit déjeuner, belle variété de produits frais. Chambre spacieuse, bien aménagée, propre.
−Partage de la salle de bain à l'étage (1 sdb pour 2 chambres) Carte très réduite pour les repas du soir les lundis et mardis.
GALAUP
France · Family · August 2026
“séjour globalement positif”
+Chalet typique dans un village, au début de la vallée de Lauterbrunnen, typique et calme. Parking juste à côté gratuit ( c'est rare en Suisse ! ) Petit déjeuner au restaurant de l'hôtel avec un buffet copieux ( produits de region ) et bien varié
−Le chalet est une dependance de l'hotel-restaurant voisin, où il faut faire les check in et check out sans accueil francophone. ( quelques difficultés bien résolues pour retrouver la réservation booking ). Chambre à l'étage , sans ascenseur . Personnel aimable Bien noter que la salle de bain est partagée ( cela nous avait échappé ) Restauration possible dans le restaurant de l'hotel ( menu correct, mais même l'eau du robinet est facturée ...)
Nathalie
Switzerland · Couple · August 2026
“Alles top! Sehr nettes Personal, haben ein Upgrade für ein Zimmer mit privatem Badezimmer bekommen. Das Frühstücksbüffet”
Witold
Poland · Couple · August 2026
“Klimatyczne miejsce, bardzo dobra lokalizacja, śniadania z wysokiej jakości produktów”
+Czystość