Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Verified traveler
March 2020
+Huono internet yhteys ,siiteys hyvä ,tullessa kiva vastaanotto
Verified traveler
December 2019
+Check in process was long, staff member seemed very confused and had trouble locating our reservation. Cleanliness level was good in the lobby, but rooms could use a lot of improvement. WiFi was very spotty and only worked in the lobby.
“Trevligt centralt hotell”
+Väldigt prisvärt hotell, nära till stan, men endå relativit tyst på natten. Trevlig och serviceminded personal. Frukost ingång likaså gratis wifi. Ett litet minus är att fastigheten saknar hiss.
“Great hotel”
+Long and well deserved review.... I was going to leave a 5 star review regardless of my last day, but after what happened, I wish I could give this place all the stars. Woke up in the morning of my last day violently ill with food poisoning. By check out time, I was still sick and really not in good shape. The staff here went far and beyond what anybody could ever hope for, one woman went to the chemist on her own accord and bought me medication out of her own pocket and tried to refuse my money for reimbursement, she then let me rest on a couch recovering until my ride to the airport arrived. They showed such compassion and genuine concern for my health that was not expected but so happily received. There is a sign on the wall, "Come as a friend, leave as family." This statement could not be any more true. These people really do care about their guests. Thank you so much for a lovely stay. I can guarantee that I will be back. Best wishes to Cello Hotel.
“very close to the banzaan night market”
+quite near to the banzaan night market and shopping mall. location wise is good. water clogging in the bathroom as if you take shower more 10 min it started to flood.. no hair dryer so u need to borrow from the counter. no hanger in the closet so u need to bring your own? actually i am kind of surprise that there are no hanger in the closet.. the internet connection was poor, so u might need to go to the lobby for surfing.
Geoffrey Charles
January 2016
“A horrible experience. A nightmare. Never again!”
+I had a very bad experience during my stay at this hotel. On check-in, I asked the staff at the hotel reception if the room had a safe box. I was told that the room did not have a safe box, but I could use the safe box located at the hotel reception. When I questioned the security, I was told not to worry as there was a 24-hour security camera installed. The next morning I deposited my valuables in the safe box located at the hotel reception, and then left the hotel. I returned to the hotel a few hours later to discover that someone had stolen a significant amount of cash from my safe box. I immediately reported this to the staff at the hotel reception, but they didn't seem to be interested in helping me. I then asked the hotel staff to call the police, but they seemed hesitant. I then walk to the nearest police station where I made a report of the stolen cash. To my good fortune, 2 policeman escorted me back to the hotel. The police reviewed the video footage and noted that the security cameras were switched off for 6 minutes just a few minutes after I deposited my valuables in the safe box and left the hotel. The evidence suggested that an employee of the hotel was responsible fo
Verified traveler
September 2013
“nice and central location,close to shops,etc.”
+stayed from monday. to monday,would have liked to stay longer,so much to see and do,10 days would have been much better.
“this is not a hotel as described, its a lodge.”
+there is zero facilities in this so called hotel, no drinking water, no water heater, room is full of dust and the bed is hard as rock. Gloomy lighting.Room door does not have security look from inside. No safe feeling for lady travellers ..anyone can break into the room. The location of this hotel is about 10mins DRIVE to the beach and not as per claimed.
Verified traveler
July 2013
“Fantastic service; great room”
+Our stay was marvelous. We enjoyed great customer service, a huge room considering its price, and it is such a convenient location!
Verified traveler
July 2013
“Clean and Comfortable Hotel.”
+You get the best from the money you paid. It's hard to find same quality of room and service with the price 490BHT per night(in Low Season) in nearby locations. In many of the budget hotels in tropical places in Thailand you feel kind of smell in room, and on sheet and pillows, but this place was very clean and the room and sheets were smelling nice and look clean.In addition, the HongKong young man (forgot the name) in the reception also was a very nice, friendly, and helpful person for guiding us.