Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Christina
Mexico · Solo · January 2026
+The staff, the family, and the location.
+Cosas positivas 1. La ubicación es excelente 2. Es muy limpio 3. La habitación compartida tipo hostal es solo con 2 personas y con baño dentro Aspecto a considerar: Es una casa familiar con niños pequeños así que hay algo de ruido y normalmente movimiento en la cocina y comedor.
Angélica
Mexico · Solo · May 2025
“Exceptional”
Chi
Norway · Couple · December 2024
“Good and bad”
+Excellent location. It's in a quiet neighborhood and on beautiful street, but still within 10 minutes' walk to the hustle and bustle. Property is beautiful also. Shower is the best I've had in a cheaper hotel/hostel in Mexico EVER. Owner was friendly and helped with wifi, towel etc.
−Our room had thin walls and very humid, it didn't feel comfortable to stay inside as a result. We felt we had to sit outside in the common area. The owner's family had a young child and activities from half past 6. We were woken up early unfortunately.
+Es pequeño pero muy agradable, puedes cocinar, si lo que buscas es ahorrar, es jna buena opción.
+Muy buena locación
Erin
United States · Solo · December 2023
“Cute place, good location, good value for the price!”
+The location was great and felt safe; the building is cute, with a semi-outdoor kitchen/dining area in the courtyard. Maybe a little chilly in winter when it gets down in the 50s in the mornings and evenings, but it was fine when I was there in November. The family who runs it lives there and uses the kitchen so you can interact with them some, which is nice.
−Once I arrived the staff was super friendly but they weren't responsive when I was messaging them beforehand about my early arrival time asking if I could drop off my bags. No one answered the door when I got there early, so I kept my bags with me and went to get some lunch, but even when I returned at the normal check-in time and rang the bell, no one answered the door or my messages on WhatsApp or Booking. Finally I got in when someone was going out and saw me standing there waiting, and went to tell the staff I was there. So that was frustrating, but after that all was good.
Verified traveler
Group of friends · November 2019
+Mi estancia en este Hostal fue terrible, para empezar nos dejaron entrar hasta las 2 pm, cuando se supone que el Check-in era a las 12:30 pm, me hicieron el cargo a la tarjeta y después me cobraron en el hostal, engañándome que según lo iban a cancelar para que me saliera mas barato, agua fría, el personal me corrió a las doce cuando el check-out era 12:30 y todavía me cobro 40 pesos por persona, todavía le comente que me dejaron entrar tarde y me dijeron que no les importaba que levantara mi queja si quería, el chavo se puso agresivo intimidandome y mas te da miedo porque estas en un lugar que no conoces y sabes que las cosas en el estado están difíciles, no hubo ningún tipo de desayuno. las fotos no concuerdan para nada con el hostal, esta sucio y sin pintar. No recomiendo para nada este hostal
“Excellent stay”
+Check in was friendly and efficient. Room spacious and comfortable. Plenty of showers and toilets. Decent breakfast and kitchen space for guest use. Cute outside space with an adorable family of rabbits. Hostel is located centrally so really easy to find and get out to explore Xalapa and surrounding area. Highly recommended for a comfortable stay on a budget.
Verified traveler
January 2018
+it was a comfortable place... friendly people... the only problem see the toilets an showers too small, not really cleaned and they didn't locked properly what made it uncomfortable since they were mixed