Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Belinda
Australia · Couple · July 2026
“Cheap, noisy, uncomfortable”
+It is located on the quieter side of town, but this is relative as it is still noisy with honking traffic (buses, motorbikes etc) passing by. The main staff member Thanh was very helpful. The reception is simple but clean. The elevator worked. After that it all goes a little downhill.
−The rooms have reasonable space and natural light from barred window. No view from room 502, just the wall of the neighbouring building. The floor had been freshly mopped but even after it dried it felt oily and gritty. We couldn't fit the size 4 slippers provided so we just wore our own shoes inside. The bed was hard, one flat pillow provided each, and a thin blanket over top. The sheet was linted and uncomfortable. The bathroom smelt awful - we had to keep the door closed to stop our headaches. There was no spare toilet roll provided, and no kettle and cups - we had to ask for all of these. The shower leaked and kept the neon pink bathroom mat soggy the whole time. The bathroom floor also had mounds of hair from the previous occupant. The hot water switched off randomly so we had to wait for showers. The air con blows directly onto the bed, so even at a warmer temp and low fan speed we were uncomfortable. The air con light was also so bright that it cast shadows at night - we added some dark tape over it. The fridge wasn't plugged in, so the cold drinks and fresh milk that we had just bought became warm before the fridge cooled down. Some of the power sockets didn't work. The bed
Bärbel
Germany · Solo · May 2026
+Very friendly staff, spacious rooms with AC, Fan and good wifi, restaurants and small supermarktes close by, beaches in walking distance, good value
−There is a really huge area where new hotels/restaurants/stores we're built with a lot of noise all day through - maybe to make Cat Ba/Lan Ha Bay as busy and overcrowded with tourists and ships as Halong - anyway there is nothing negative to say about CatBa Central Hotel - there you are away from the noise 👍
Tien
United States · Couple · April 2026
“Great value, location and hospitality we recommend booking for your stay in Catba Island.”
+Wonderful stay! We spent one night here and had a great experience from start to finish. The young man and woman running the hotel were incredibly welcoming and went above and beyond,offering helpful recommendations and assisting us with booking an evening tour which made everything so easy. The woman made great food recommendations and we were able to try banh da cua which is a regional specialty. The room was very comfortable, with strong, hot water and powerful air conditioning,an absolute must in Vietnam. The location was also perfect, within walking distance of plenty of restaurants and services. Overall, the value for the price was excellent. We would absolutely recommend this hotel to anyone visiting Cat Ba Island and would happily stay here again
−There isn’t anything we didn’t like.
Annanai96
Poland · Solo · September 2026
“Tragedia”
+Nie wiem jak to skomentować, jedyne co było w porządku to Pan z recepcji który koniec końców obniżył nam cenę za pobyt ponieważ uciekliśmy do innego hotelu przed końcem planowanego pobytu
−Brud to mało powiedziane,gdzie nie spojrzeć tam kurz i pajęczyny ! Przywitał nas pokój z brudną pościelą, mokrą podłogą i ścianą po deszczu , poprosiłam o wymianę pokoju natomiast tam nie było dużo lepiej, dodam że recepcja nie jest całodobowa zabrało nam ciepłej wody wieczorem i nie było komu tego zgłosić, w nocy obcy ludzie korzystają z toalety w lobby bo wiedzą że nikt tam nie przyjdzie Nie wiem skąd pozytywne oceny tego miejsca
Mai Hương
Vietnam · Family · July 2026
“tốt”
+thoải mái
Xuân Long
Vietnam · Family · June 2026
“Tạm.”
+Thực lòng mà nói, thị trấn Cát Bà nhỏ hơn mình tưởng tượng. Thành ra mà nói, vị trí khá trung tâm. Nhân viên hỗ trợ khá nhiệt tình. Mà nói chung người làm dịch vụ (từ người lái xe ôm đến tài xe điện...v...v) ở đây đều rất thân thiện, nhiệt tình.
−Phòng 2 sao nên mình cũng xác định ko yêu cầu cao. Tiện nghi và cơ sở vật chất có thể chỉ ở mức bình thường. Tuy nhiên phòng có mùi ẩm và mùi nhà vệ sinh khá nặng. Bù lại nhân viên rất nhiệt tình, mình đặt 2 đêm nhưng trả sớm, ks hỗ trợ ko thu hết tiền phòng, mình rất cảm kích.
Cécile
France · Couple · June 2026
“Bon séjour”
+Personnel très gentil Chambre au calme
−Le ménage n’est pas fait partout L’hôtel n’est pas très central
Huy
Vietnam · Couple · May 2026
“Vui vẻ”
+Sạch sẽ đầy đủ tiện nghi
−Ko có điểm ko thích
Wigry64
France · Solo · April 2026
+L'emplacement très central
−Le petit déjeuner très basique et le personnel pas très disponible.
Juliette
France · Solo · April 2026
“Très bon rapport qualité prix”
+Chambre spacieuse et propre, vue dégagée sur le lac et on voit même un bout de montagne. Emplacement idéal, tout proche du centre-ville et une plage tranquille est même accessible à 10min à pieds. Petit déjeuner frais et correct. Personnel très gentil !
−La salle de bain mériterait un bon coup de frais