Castle View Hotel

7.5Good82 reviewsSee rooms

Bed and breakfast

Facilities at a glance

Free Wi-Fi
Accessible
Garden
Pets allowed

About this place

Great Location and Views Enjoy the picturesque garden views at Woodfield Accommodation in Chepstow, located near key attractions like Chepstow Museum and River Wye. Complimentary Wireless Internet Stay connected with our complimentary wireless internet access available in all 11 guestrooms, ensuring you remain connected throughout your stay. Nearby Attractions Explore the rich history and natural beauty of Chepstow with attractions such as Chepstow Castle, Symonds Yat Rock, and Wye Valley just a short distance away. Book now for a comfortable stay with convenient amenities at Woodfield Accommodation.

Choose your unit

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Signature Double Room	Sleeps 2	Show prices
Standard Double Room	Sleeps 2	Show prices
Basic Single Room	Sleeps 1	Show prices
Standard Double or Twin Room Double bed, Twin beds	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Accessibility

Accessible

Outdoor

Garden

General

Pets allowed

Location

Address
16 Bridge St, Chepstow, Wales, NP16 5EZ, United Kingdom
0.6 km from the center of Chepstow

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.

Guest reviews

7.582 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 82 reviews.

Cleanliness6.6

Service9.6

Location9.1

Room quality6.5

Amenities8.6

Value for money7.5

Food and drink8.6

Andrew
September 2025
10.0
+The staff were the most helpful hotel staff ever! Nothing was too much trouble. Breakfast was great. Bed was large and comfortable.
Verified traveler
August 2025
4.0
“Very, very poor”
+We stayed I room 8. I appreciate that this is an old building, however, the decor is very tired, the bed was awful and really uncomfortable, the carpets throughout the building are worn with bald patches and the filth behind the bed was disgusting. Also, there was no light bulb in the bedside lamp. Towels and bath mats were thread bare. Overall a very unsatisfactory experience.
Darren
July 2025
4.0
“Needs major investment”
+Check in was weird, no one around so once through key code door had to hunt for rooms. Property condition is poor, carpets worn, old decor. Hot water ran for few mins then off, threadbare towels. A Sign saying windows don’t work. Room was clean to be fair. Door lock falling off. For over £90 a room it was very poor. Glad it was only 1 night. Would not return. Not sure how the reviews are so high. Don’t like pitting under 3 stars but that’s my true reflection
Pam
July 2025
10.0
“An absolute gem”
+Stumbled across this hotel by chance and we'll definitely be back to experience the hotel in another season. Amazing building and grounds
Nicholas
Group of friends · July 2025
10.0
+Spacious rooms with big internal garden area. Quiet and nice area, in the middle of Chepstow. Contactless check in was fine and easy to follow. Good cooked breakfast in the morning. Perfect for our one night stay.
Natalie
June 2025
6.0
+The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.
Alan
June 2025
4.0
+I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.
Libby-Rose
Family · April 2025
2.0
+Avoid this hotel, the room was dirty - there was a huge dent in the mattress.
Huw
March 2025
10.0
+Nice place. Great location. Nice breakfast with super friendly service.
Abigail
March 2025
2.0
“RODENT INFESTATION. DO NOT BOOK.”
+PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your unit

4 room types

Signature Double Room

Standard Double Room

Basic Single Room

Standard Double or Twin Room

What this place offers

Internet

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews