Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 92 reviews.
Debbie
South Africa · Solo · October 2026
+This place is so special ... the castle is beautiful and has been renovated to exceptional standards The owners and host Antonio and Kaci were so warm and friendly. Antonio could not do enough to recommend outings and make sure that we enjoyed our stay. They are to be commended for their passion for the Castle and making sure guests are happy. We regret not having more time to just spend relaxing in all the beautiful spaces at the Caatle. The castle is located in old town of a cute village and has a couple of authentic Italian bars and restaurants.
Chiara
Germany · Couple · September 2026
+We had such a wonderful stay! Antonio and Kaci were incredibly kind, helpful and genuinely made us feel at home from the very first moment. They were always happy to help and gave us amazing restaurant recommendations, every tip was spot on! The property itself is absolutely beautiful: everything is spotlessly clean, very well maintained and clearly decorated with so much love and attention to detail. You can really feel how much care has gone into creating such a special and welcoming place. We especially loved the pool area and the beautiful views. It was the perfect place to relax, enjoy the surroundings and simply slow down. The whole property has such a peaceful and special atmosphere. We would definitely come back and highly recommend staying here. Thank you, Antonio and Kaci, for making our stay so memorable!
Michael
United Kingdom · Group of friends · August 2026
“Perfect location for our trip to Tuscany.”
+Excellent hosts Kaci and Antonio who were really helpful and knowledgeable. Great suggestions about restaurants and local days out with places to visit.
Adam
Denmark · Couple · August 2026
“What a lovely stay and excellent hosting! Antonio and Kaci made us feel at home”
Tanya
Canada · Couple · August 2026
“Magical stay in a beautifully restored castle”
+We had a fantastic stay, the Castello lived up to all we hoped it would be, and even surpassed our expectations! The staff are incredibly kind and helpful and make every guest feel special, providing personalized recommendations and exceptional service. The castle itself is stunning, from the beautifully decorated rooms and common areas to the lovely pool area and grounds. The village is nice with some great restaurants, but if you are lucky enough to have the opportunity to eat at the Castello you won’t be disappointed!
−Nothing - it was perfect for us!
Hayley
Canada · Couple · July 2026
+The Castello was an absolutely wonderful stay. We can't say enough good things about this hotel and its hosts Antonio and Kaci. The property is stunning, like something out of a movie! We stayed for four days and intentionally didn't plan much, as the reviews said not to. Antonio provided excellent recommendations for activities and restaurants - you won't be bored if you ask for his help planning! We had one dinner at the Castello and it was a wonderful evening. Breakfast each day was delicious and the terrace overlooked the beautiful scenery. We will be back!
−Complimentary water in the rooms would be a nice addition.
Doaa
France · Family · August 2026
“Une adresse magique en Toscane”
+Le Castello delle Serre est une adresse magique en toscane. Les propriétaires et le personnel sont accueillants, chaleureux et pleins de bons conseils. Ils connaissent parfaitement leur région et donnent de belles adressent pour découvrir la Toscane dans toute sa splendeur. L’établissement est particulièrement bien décoré et entretenu.
Francesca
Italy · Family · August 2026
“Una favola di luogo e accoglienza spettacolare”
+Un posto magico
Miguel
Switzerland · Family · August 2026
“Decepcionante, desagradável, um verdadeiro pesadelo”
+É mais bonito nas fotos que ao vivo
−O odor assim que entramos no quarto era bastante desagradavel , pensavamos ser devido aos moveis antigos … tínhamos uma estadia para 3 dias mas era impossivel ficar por mais tempo , não dominos de noite com dores de cabeça e um forte ardor na garganta , quando decidimos ir espreitar os ar condicionados, o problema estava ali , os sistema de ar condicionado estava um verdadeiro perigo para a saúde , um líquido amarelo que parecia pegajoso e também mofo preto e branco , o odor vinha de lá , estávamos com 2 crianças pequenas , a minha filha de 2 anos ficou horas exposta ao ar condicionado durante a sesta da tarde , as crianças também tiveram dificuldade em dormir porque se queixavam de dores de cabeça , decidimos abrir as janelas para renovar o ar , mas já era tarde demais .
Vianney
France · Family · August 2026
“Nous avons passé des vacances familiales exceptionnelles au Castello”
+Nous avons passé une semaine de vacances en famille au Castello delle Serre avec un jeune enfant, et nous sommes vraiment très heureux de cette expérience. Le cadre est exceptionnel, il s’agit d’une très belle demeure historique magnifiquement restaurée. La famille des propriétaires est très accueillante, disponible pour nous renseigner sur les adresses et les activités locales, et même faire des réservations pour nous. Ils connaissent parfaitement la région et ont beaucoup de contacts, ils ont donc été de vrais facilitateurs pour nos différentes activités. Nous avons eu la chance de participer à deux dîners sur place qui étaient excellents. Nous avons aussi beaucoup aimé les petits déjeuners. L’emplacement de l’hôtel est idéal pour visiter la Toscane et se rendre pour la journée à Sienne, Florence, ou l’un des nombreux magnifiques villages de la région. Nous recommandons chaudement cette adresse exceptionnelle et nous serons nous même heureux d’y retourner prochainement.