Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 80 reviews.
John
United Kingdom · Family · August 2026
“Location and people were wonderful. If we are back in that artea we will stay there again.”
+Breakfast was excellent, superb choice, very well laid out and very efficient.
−A retained taxi or shuttle service into Lucca would have been helpful, but the local taxis were generally good.
Mike
United Kingdom · Couple · June 2026
+Staff very friendly, and outside pool area is great. Breakfast was very good. Location is about 30mins walk from Lucca old town but manageable - there are frequent buses within 10 mins walk though (1.70 euro a ticket) and taxis cost around 20 euros between hotel and old town.
−Room has only a small wardrobe (6 hangers) and no drawers for clothes, and no other surfaces. We were a couple staying for 4 days and ended up living out of our suitcase. We had to ask for more shower gel as this was not replaced by housekeeping on one day. We booked the suite with terrace (300 euros a night) and felt the room needed better facilities and more attention to detail for travellers at this price point.
Christine
United Kingdom · Couple · May 2026
“Suite with Terrace - Very relaxing after walking all day around the lovely Lucca and Country Side”
+Suite with Terrace - Well worth a stay and perhaps in the warmer weather when the swimming pool is open. This is just outside of Lucca and ideally a car or electric bikes required to get into Lucca. We did have trouble finding, so may be worth putting the main street Via S. Donato in and working from there. You have a button on the gate to ring to let you in and then they give you a code to get in and out. Our room was not ready as we arrived really early, but they offered another room. We said we would wait and left our luggage and came back later and glad we did. A lovely room with Terrace. Very quiet, not much room to walk around the bed or put your suitcase, but does have a wardrobe and fridge and reasonable sized shower. Bed was comfortable. As we were site seeing and only really sleeping in the room and had the big terrace this was not a problem. We only stayed 1 night, so did not have breakfast due to an early start. Stairs up to our room, no lift, but the staff did take our bags up for us. Not an issue, just a comment. Would come back again in the warmer weather and stay longer to enjoy Lucca, which one minute was sun shine and then rain in April, so be prepared. Lucca is a
−Nothing we enjoyed our short stay. Not an accommodation issue - but take mosquito repellent as you are in the country.
Peter Breeds
United Kingdom · Couple · September 2025
“A lovely stay overall, very friendly staff. Hotel was clean with a lovely pool area to relax.”
+Breakfast was good, staff very friendly and helpful. Pool area was lovely and nice touch. Location was only a short walk into Lucca.
−Sometimes getting drink or food ordered when around the pool required a little wait due to the number of staff on site.
Harry
Family · August 2025
+Lovely staff. Nice pool. Best to taxi or cycle to Lucca, as the hotel ittle bit out the city, but well worth it, to stay in this nice hotel
James
United Kingdom · Couple · August 2025
“A really lovely place to stay near Lucca for a relaxing time.”
+The pool was excellent and the staff were really friendly and attentive. The room was lovely and spacious and the bed was very comfortable. The breakfast was a standard hotel buffet but that's perfect for what we wanted, to be able to know what you are having to breakfast and go down to get it when you are ready.
−The only warning to others is the location. The hotel is great but you need to be prepared to get in and out of the actual town a lot. We used the RideMovi bikes which are great and cheap but not for everyone.
Guy
Belgium · Family · July 2025
+Location, swimming pool, breakfast.
−"Airco" in the room not suited for the job. All the rest was great.
Catherine
Ireland · Group of friends · May 2025
“Exceptional”
Ron
Belgium · Couple · September 2026
“Genoten!!”
+Super ontvangst , super locatie , mooi zwembad Gastvrijheid op en top , personeel bracht alles wat je bestelde zelfs naar je toe , niks was te veel
−Eigenlijk niks op aan te merken , het was geweldig!!😁 Centrum op 20 min loopafstand
Gilles
France · Couple · September 2026
+Facilite d accès Vélos disponible Le site de l’hôtel Personnel très sympathique