Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 39 reviews.
Endre
United States · Solo · February 2026
“I could live there forever”
+Serenity, history of it.
−We loved every aspect
Greg
Chile · Couple · January 2026
“Disappointing stay, not what we expected”
+The house is beautiful and the location is nice. Breakfast was very good, with homemade jams and fresh, natural eggs. It felt generous and carefully prepared.
−The stay was disappointing overall and did not feel like a proper hotel experience. It was very obvious that a family lives in the house. Children and teenagers were constantly in shared spaces, and normal family activities happened around guests all day. Because of this, the place felt more like staying in someone else’s home than a place designed for travelers. It affected privacy and made it hard to relax. We are animal lovers and normally have no issue with pets. However, one morning we were woken up early by a dog barking right outside our window. The barking went on for some time and was quite disruptive, especially in a place that promotes peace and rest. We also had dinner at the restaurant. There was a large group at the same time, and we felt mostly ignored. Service felt slow and disorganized. The food was okay, but nothing special, and it did not feel like it was coming from the garden as advertised in several places. Additionally, the person in charge that evening did not seem fully sober and had difficulty staying focused, which made the experience uncomfortable. Overall, this place needs much better organization, clearer limits between family life and guest areas, and
Hannes
Germany · Solo · January 2026
+A perfect stay! The hosts are very nice and caring. The restaurant is excellent. The house itself is so charming, surrounded by a fantastic landscape.
Victoria
United States · Group of friends · August 2025
+Beautiful historic property. Very comfy amenities. Adding on the dinner nightly is a must!
Kopstal
Luxembourg · Couple · May 2025
“A jewel in the Chilean Andes mountains.”
+El Resguardo is a special place. An old customs building in the Andes on a very quiet road. Authentic. Patricio welcomed us in a warm manner making us feel at home immediately. The restaurant Rio where we enjoyed a delicious home cooked dinner by Patricio’s spouse is an experience on itself. Extensively decorated and heated by a wood stove. National Geographics from the 60ths in case one would get bored. Some nice wines on offer as well and all reasonably priced. The property furthermore houses 8 or so friendly dogs, several cats, a horse and chickens.
−This is a different experience. If you only like Four Seasons, this may not be for you!
John
Australia · Couple · February 2025
“Exceptional”
Nick
United Kingdom · Solo · February 2025
“You simply must stay here!”
+This is a beautiful place to stay - it has so much history, charm and character. The rooms are big, the gardens are lovely and everything comes together to give you a wonderful experience. The hosts are amazing and the location is perfect.
−Nothing.
Fraser
Australia · Couple · April 2024
“Unique and unforgettable stay - recommend for foodies”
+The staff were fantastic. Very welcoming and the food was amazing (be sure to book in for dinner) with a focus on using local produce. The property is unique and a real part of Chilean history.
−Everything was great but was a little difficult to find the property. We love animals but this would not be the place for you if you don't like dogs.
Asheleigh
United States · Couple · February 2024
“Exceptional”
+everything
−none
Gergely
Hungary · Couple · February 2024
“Super accommodation with unique ambiance in the nature”
+Great host and owner is Patricio and his wife. Excellent dinner and breakfast with first class service. 5+ stars, strongly recommended.