Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Katya
Netherlands · Couple · October 2026
“Okay for one night.”
+The breakfast was nice, the staff was flexible when it came to our request to not have a room street side since there is a lot of music at night.
−Maybe it was due to our request to have a room not street side but the room we got was quite disappoint for the price we paid; the bed, shower and floor itself were clean. Apart from that the white paint partly peeled off the walls resulting in a white dust layer on the wooden panels that were fixed to the sides of the room. The bathroom wasn't all that clean either, there was dust(?) visible on a half broken faucet knob. The hooks on which you're supposed to hang your towel were half inside the shower which means your towel would get a shower too.
V Tso
Australia · Couple · September 2026
“Great place and service, highly recommended”
+Staff are very friendly and helpful, breakfast were great better than most places we stayed at, many options also offer fresh eggs. They kept my bag for me until we came back from excursions, when we check in again the bag was in our room already, amazing service! Close to main Street, many shops around, convenient location.
−Better bring ear plugs if you are shallow sleeper as you can slightly hear music from nearby pubs, not very loud but I’m glad I got my ear plugs.
Tyla
Barbados · Family · September 2026
“It was a great time in Cusco”
+The staff was nice and accommodating, they were able to provide hot water bottles for our feet because we were so cold
−the property needs a little updating and maintenance
Iranilda
Brazil · Group of friends · October 2026
+A localização é excelente e bem central com agito e algum barulho, inclusive a noite e madrugada ( música alta nos bares); a ruazinha é toda de bares, restaurantes, lojinhas de artesanato... a rua tem sua saída para a Plaza Mayor. Ótima. Ficamos 2 noites. Os funcionários prestativos e educados. O chá de coca e munã dia e noite num espaço ao lado da recepcão foi muito bom. Bom café da manhã. Bom custo benefício.
MARILENE
Brazil · Solo · October 2026
“Conforto e tranquilidade”
+A equipe foi muito solícita nos atendimentos prestados e, inclusive, guardou minha bagagem enquanto eu estava fazendo viagem de trekking, sem nenhuma cobrança adicional.
−Não há nenhum registro negativo a ser adicionado.
MARILENE
Brazil · Solo · October 2026
“Conforto e ótima localização!”
+A localização do hotel é excelente, muito perto da praça principal e das principais atrações da cidade, sendo possível caminhar com tranquilidade para todos os lugares. Outro ponto de destaque é a equipe, composta por mulheres, o que confere maior segurança para mulheres que estejam viajando sozinhas. Fui muito bem recebida e agradeço a hospitalidade de toda a equipe.
−Não há pontos negativos a serem destacados.
César
Peru · Couple · October 2026
+La tranquilidad del lugar. El detalle de la secadora y plancha para el cabello, así como el desayuno.
−El flujo del agua de ducha no es continuo cuando se abren las dos llaves, lo que genera que la temperatura se modifique cada 2 segundos.
Encarnación
Spain · Couple · October 2026
+Su situación y amabilidad del personal
−Nada
Andrea
Spain · Group of friends · October 2026
“Ok para estancia corta nada más”
+Me gustó que estaba cerca del centro
−La atención del personal, muy despistada. Se llevaron una de mis toallas y no la devolvieron. Quise reservar 2 excursiones, me dijeron que estaba todo incluido y las reservé. Al hacer la primera excursión, me dicen que tengo que pagar 70 soles extra por una entrada que no estaba incluida. Además de esto, yo pagué las excursiones al momento, y la responsable de venderme las entradas me volvió a pedir el dinero. En general, muy mala comunicación. Además no recomiendo escoger desayuno ya que, si piensan visitar la ciudad, saldrán temprano y NO les dan opción de llevar un desayuno en el alojamiento. La zona está llena de discotecas, aunque esta cerca del centro, hay mucho jaleo. El agua caliente no funcionaba bien, poca presión. Lo recomendaría para un par de noches, mas no.
Encarnación
Spain · Solo · October 2026
+Atencion al público y sobretodo la gerente El hotel muy coqueto
−En general todo