Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Noa
Israel · Family · July 2026
“Friendly homestay with great views”
+The view from our room was beautiful, the staff was very friendly and tried to accommodate all our needs, the shower was excellent with a lot of hot water.
−It is located quite far from the main road which requires a long drive for any type of activity. The internet speed was very low, sometimes below 1 Mbps. The staff tried to fix it but it wasn’t resolved. The toilet flushing mechanism didn’t operate well.
Sonduru Gaweshaka
Sri Lanka · Solo · June 2026
“A calm stay at Cascade Vally with an oustanding mountain view with a water fall”
+The location and the view is exceptional. Ideal for a perfect vaccation stay. Have space to stay free and calm. Friendly staff. They gave first aid to one of our friend which they have gone extra mile. Dedicated staffs. We enjoyed the stay. Still in that vibe of the view of little Ravana falls. Keep up your good work. Thank you.
−My package was included free breakfast. But they have told to my crowd that there is no breakfast included. After I have told and sent them the reference ss of booking.com they accepted and offered. But the way they offer the breakfast wasn't nice comparing to their other service standards. If it is eligible they must know it and offer it. There is no need to request for meals as long as it is already included to the package. Also they charged extra amonth other than the bookin.com full fee (included tax value) saying changing dollar rate. Normally non of any hotel has charged like that before any stay. But it was jus 700 something. But it's not professional Pls take this into consideration.
Faryal
Canada · Solo · May 2026
+Very nice view of the waterfall from balcony and windows. Surrounded by nature, it was lovely. Rooms were very nice and clean, washrooms had hot water, towels were very soft. They accommodated us for a later breakfast when requested, also got us king coconut water from their own coconut tree, and offered tea and coffee as well. Can see the train from balcony too, and they have very cute dogs. I saw an orange cat too at night, not sure if that's a stray. We could hear peacocks in the jungle but sadly didn't get to see any. Some stairs to get to the rooms, but not crazy. Yhry helped us carry our bags. All in all it was an amazing stay and I wish I could have stayed longer. The owners were very polite, sweet, and accommodating. They went above and beyond for this.
−Wifi was a little slow, so not ideal for working remotely. But if you have a local Sim, the place catches great signals and I was able to play YouTube Netflix etc without buffering on the phone's internet. So even if wifi was slow, it didn't bother me.
Julia
France · Solo · April 2026
+We had a fantastic stay at this hotel in Ella. The comfort is outstanding, and the view is absolutely breathtaking. Located in a lovely, quiet area away from the crowds, it’s the perfect place to relax while still being close to everything. The staff were adorable, so kind and attentive throughout our stay. We highly recommend this place!
hélène
France · Solo · August 2026
+Tout était très bien. Propriétaire sympa et très bon petit déjeuner. Très belle vie.
−Tout était très bien.
Nuria
Spain · Couple · August 2026
“Decepcionante.”
+Nada.
−Nuestra experiencia fue muy decepcionante. El alojamiento no se corresponde con la realidad mostrada en las fotografías. Cuando llegamos descubrimos que había obras en curso, algo que no se indicaba en ningún momento. En un entorno donde buscas tranquilidad y naturaleza, lo único que se escuchaba durante gran parte del día eran máquinas de construcción. Las vistas tampoco tenían nada que ver con las imágenes publicadas. Además, los balcones de las habitaciones estaban abiertos y conectados entre sí, sin apenas privacidad. La habitación estaba llena de hormigas e insectos, y la luz del baño no funcionaba. Solicitamos un cambio de habitación y la situación era prácticamente la misma. También observamos un mantenimiento deficiente en diferentes elementos del alojamiento. Intentamos explicar nuestra disconformidad de manera educada, pero no encontramos ninguna solución. El responsable se ausentó y toda la gestión recayó sobre una trabajadora que no podía tomar decisiones. Finalmente tuvimos que resolver todo por WhatsApp y se nos exigió el pago completo de las cuatro noches, pese a los problemas expuestos y a que el alojamiento estaba prácticamente vacío. Además, nos ofrecieron gestion
Stephan Nangniot
Belgium · Solo · May 2026
+L'accueil, famille hyper charmante et accueillante dans un cadre avec vue exceptionnelle
−Rien, tout était bien.
Stephan Nangniot
Belgium · Solo · May 2026
+Calme, accueil excellent
Kevin
India · Solo · April 2026
+Notre hôte a été d'un accueil des plus chaleureux ! Nous avions une chambre au dernier étage avec une vue exceptionnelle sur la cascade, les champs. Nous avons été bercés par le bruit de la nature durant 3 nuits. Mes petits déjeuners étaient délicieux et toujours servis avec douceur et gentillesse. Merci encore pour ce beau séjour dont notre petite fille reviendra chargée de souvenirs et nous aussi 🥰
−Rien tout était parfait ! La route pour arriver au lieu est certe un peu laborieuse mais c'est le pris a payer pour profiter du cadre de cet endroit :)
Iuliia
Russia · Family · April 2026
+Вид из окна - нереальный! Кровати удобные. Владелец - прекрасный человек, старался во всем угодить.