Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 53 reviews.
MIRYAM ALEJANDRA HERMOSILLO
Family · August 2025
+La atencion super, muy amables, todo perfecto
Francisco Javier
July 2025
“Recomendable”
+Excelente servicio y atención por parte de la señora Carmen
“Good stay, worth the money.”
+Very basic, but it was clean and good service at check in. Breakfast was included and was very good! Will definitely return if ever in the area.
“Danke für die Gastfreundschaft!”
+Coole und herzensliebe Zwillingsschwestern bewirten dieses kleine aber feine Domizil! Sie sind sehr aufmerksam und geben alles für ihre Gäste! Die Zimmer sind zwar eher klein für 4 Gäste, das Frühstück und der Service dafür top!!!
“Amazing hosts, wonderful breakfast, great location”
+Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine. Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc. The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract. My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!!
Laura
Family · September 2024
+La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato!
+Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
“Ottima struttura. Consigliato.”
+Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
Piga lorenzo william
January 2024
“Fantastico soggiorno!”
+Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
+séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!