Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 112 reviews.
Laurie
United States · Couple · November 2026
“Overpriced for the propery”
+Great location, ONE staff member Alex the bartender was nice. Good towels and bath product very quiet at night
−It was a family run business. You enter the lobby and there are toys, kids playing running around was not greeted very kindly. The whole place was in disrepair. Broken benches in the patio, Super old dirty plastic round tables and chairs. Breakfast very mediocre. Over done scrambled eggs with nearly burnt bacon. They asked if I wanted fruit or beans. I said fruit they brought beans. You could only get coffee AFTER 8:30 am. The whole place needs work
Marina
Mexico · Couple · August 2026
“Good location.clean property”
+Very good location and rooms were comfortable
−Restaurant meal was not that good. Also they give you a wonderful French press coffee on the morning. However it is not available until 8am
Jeffrey
United States · Solo · July 2026
“Very disappointing - would not recommend”
+Great location. Less than one block from plaza principal. A few of the staff employees were friendly, while others seemed distant.
−There were lots going on that made this a really bad stay. So bad in fact, I booked a room at a different hotel even though this place was a “no refund” reservation. For starters, the room felt like a bare minimum type of place. Then I discovered the room had spiders, mosquitos, and cockroaches. Even worse, the shower drain was covered with a rubber disc and once I removed it and showered, the entire room wreaked of sewer smell - REALLY bad. Same with the sink drain.
Mary
United States · Couple · June 2026
+Friendly clean
−The 5:00 tv blasting from the folks in the next room! Room very stuffy, no Air conditioning
Shaun
United States · Solo · May 2026
+Amazing staff and food. Breakfast each day was amazing.
−Just be aware it is 1/2 a block from the main square. That's awesome and not so awesome as it can be a little loud if your room is facing the street.
Bev
Canada · Solo · April 2026
+Small hotel with good location and family atmosphere
−Very small tv
Gordon
Canada · Solo · April 2026
“Would stay again”
+Good location. Nice rooms. I liked the layout. Enjoyed the breakfast and the discount Very friendly reception.
−Long time to get hot water in shower one morning.
Donna
Canada · Solo · March 2026
“Love this property and the staff”
+I love the staff,they are the nicest bunch of hard working people. Always smiling and ready to help in any way possible. The food is great, salmon beautiful, steak melts in your mouth.
−The children tend to be very noisy and it is disturbing to hear them scream in the restaurant. This should never happen in the restaurant or lobby as every room can hear the noise
Mary
United States · Family · March 2026
“This place is a complete gem in every way. You can't go wrong in Ajijic by booking a stay here.”
+The staff were completely wonderful, personable and hospitable. The breakfast menu was varied and delicious. We stayed an entire month and were always excited to order every morning because there were so many delicious options. The location was superb, easy walking to almost everything we did in the town.
−The rooms at the very front of the hotel can be a bit noisy during times of festivities out on the street, (or when the jazz bar across the street has a band and a full crowd... often great music honestly,) but almost every night where that was an issue, it was quiet by 11pm. If you are a person who needs quiet earlier in the evening, ask for a room in the back courtyard (which is completely delightful)!!!
Marilyn
United States · Family · March 2026
“We really enjoyed our hotel stay. The staff is delightful. We felt entirely safe in the community.”
+The hotel has a lovely restaurant where guests obtain an included breakfast. The allowance for breakfast is very generous and the available options are varied and delicious. There are local options and options for U.S. visitors.
−My group is used to having coffee available earlier than 8:30 a.m. On the other hand, coffee options (American and French Press) were very nice. The only issue we had was with noise in the evenings. Rooms in the front of the hotel are adjacent to the street where there can be a lot of sound from the lively streets, bars, fiestas, etc. For the most part the sound died down between 9 and 10 p.m. but there were several nights where it was pretty noisy for longer.