Casa Xcanatun

Name: Casa Xcanatun
Address: Calle 20B #14703, 17C y Sin Calle Xcanatun, Merida, MX

8.0Very good65 reviewsSee rooms

Hotel

Calle 20B #14703, 17C y Sin Calle Xcanatun · Merida

Facilities at a glance

Free Wi-Fi
Parking
Indoor pool
Breakfast
Daily housekeeping
Terrace

About this place

Luxurious Accommodation in Mérida Casa Xcanatun offers a serene escape just minutes away from Mundo Maya Museum. The property boasts an outdoor pool, free parking, and a lush garden for relaxation. Modern Amenities Indulge in the comfort of well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Enjoy garden views from your patio or opt for a room with a terrace overlooking the pool. Stay connected with complimentary WiFi and keep your valuables secure in the safety deposit box. Recreation and Exploration Unwind with a game of billiards or venture out to explore nearby attractions like Merida Cathedral and Main Square. With a 24-hour front desk and a shared kitchen, Casa Xcanatun ensures a hassle-free stay for every guest. Experience luxury and convenience at Casa Xcanatun - book your stay now for an unforgettable getaway!

Choose your room

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Deluxe Double Room 32 m²2 × Queen bed	Sleeps 2	Show prices
Deluxe Double Room with Balcony 26 m²Queen bed	Sleeps 2	Show prices
Deluxe King Room 66 m²King bed	Sleeps 2	Show prices
Deluxe Double Room with Balcony 23 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool
Indoor pool

Food & drink

Bar
Breakfast

Services

24-hour front desk
Laundry
Daily housekeeping

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Calle 20B #14703, 17C y Sin Calle Xcanatun, Merida, Mexico
12 km from the center of Merida

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 10:30.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.065 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 65 reviews.

Cleanliness7.8

Service8.3

Location8.3

Room quality8.3

Amenities7.8

Value for money7.8

Food and drink7.8

BROWN
United States · Solo · June 2026
7.0
“Nice place to stay if your expectations are not too high.”
+Staff cooked a wonderful breakfast on request, the facility is very nice, and the location was perfect for me. There were 4 dogs on the property and they were very enjoyable.
−There was no hot water in the shower for the whole week and staff never changed towels, sheets, or even took out the trash.
cesar
United States · Solo · March 2026
10.0
+Breakfast was excellent and I felt like I had the whole house to myself
−Needs some maintenance in the pool(cleaning)
Marco
Costa Rica · Couple · March 2026
10.0
“Excellent”
+The breakfast was excellent. Superb coffee The pool was perfect . I wish we would have spent more time here.
Perez Chelius
Mexico · Couple · September 2026
1.0
“Horrible, tuve que ir a otro hotel ya que nadie me atendió ni me recibió a la hora de mi reserva, estuve una hora y medi”
+No pude entrar y nadie me atendió, es una estafa
−Que no me hayan atendido y nadie me abriera
Rémy
France · Couple · September 2026
2.0
“Dommage !!! Service à revoir de bout en bout ... Propreté également !”
+L'établissement est globalement un établissement très luxueux : il y a des très belles pièces, plusieurs salons intérieurs, un piano à queue, des salons à l'extérieur autour de la piscine. Le sol est marbré. La taille de la chambre est parfaite avec de jolis meubles et un accès direct à la piscine.
−Cela aurait pu être parfait mais lors de notre arrivée (sous la pluie...), personne n'a répondu à la sonnette d'entrée et il nous a fallu appeler un numéro situé en Floride pour que quelqu'un daigne ouvrir. Ensuite il y avait pas de serviette de bain et il a fallu réclamer. Pas non plus de produit de bain (savon, shampoing) et impossible d'en récupérer avant le lendemain car il n'y avait semble-t-il que le gardien qui n'était pas habilité. Il a également fallu se battre pour obtenir d'autres serviettes pour la piscine. Le 3ieme jour, personne en cuisine pour préparer le petit déjeuner et j'ai dû passer par booking pour demander s'il fallait que je me serve moi-même ou si quelqu'un allait arriver pour le préparer. La piscine n'a pas été nettoyée pendant notre séjour. Des déjections canines sont restés pendant 3 jours au milieu d'un salon intérieur. Aucun ménage n'a été fait dans les lieux communs
Icunacuri Alicia
Mexico · Family · August 2026
5.0
+It is really quiet around the zone
−Just 2 hrs to take breakfast, if you pass those hours you can’t be served
Sánchez
Mexico · Solo · June 2026
9.0
+Todo bien me gustó la alberca y que el espacio que tiene.
−El aire acondicionado le faltaba más potencia.
Norma
Mexico · Couple · May 2026
5.0
“No me gustó la estancia”
+La ubicación
−El servicio, comunicación, no sabían de nuestra llegada , los teléfonos que tienen de contacto no contestan , es número de Estados Unidos. Contesta una grabadora . El aire acondicionado no enfriaba, se sentía mucho calor, llamamos para que nos cambiaran de habitación, nadie contesta
Abigail
Mexico · Solo · May 2026
10.0
+El agua caliente, el clima y la cama fueron lo mejor
−La ubicación pensamos que estaba mal, ya que donde se ubica parecía abandonado pero al llamar fue que nos sentimos mejor.
Pool may
Mexico · Solo · May 2026
10.0
+La piscina y el piano .jaja
−Solo un detalle no funcionaba el abanico de techo y pues el clima no se sentía mucho

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 10:30
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

4 room types

Deluxe Double Room

Deluxe Double Room with Balcony

Deluxe King Room

Deluxe Double Room with Balcony

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews