Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Darin
United States · Solo · June 2026
“Casa Tzulam exceeded expectations under the circumstances and the great hosts made it even better!”
+I loved the out of town location and especially the way it blended in with the forest. Breakfast was simple and good. I loved the personal touch by both Fernanda and Diego. They even kept me company during breakfast and they provided good, honest advice on area locations and food. It was the hosts and environment that made the experience for me, and it didn't hurt that I nearly had the place to myself.
−I can't say there was anything I didn't like. Considering the hosts are running this place on their own, and working other jobs, along with the always changing jungle habitat, it is understanding the property upkeep is a challenge. Typically, I would expect to see trails cleared of branches and other trash cleaned up. Personally though, I loved the overgrown and natural look, which also made for better wildlife observations.
Michał
Poland · Couple · June 2026
“An amazing, relaxing stay with helpful insights.”
+We had an amazing stay there. The location was very convenient because, on the one hand, it was in a calm location in the jungle, but, on the other hand, it was only a few minutes' ride from Tulum, which is a great location for visiting attractions in the Yucatán. After a long, tiring day of sightseeing, you can come back and relax by the pool in a peaceful and quiet jungle setting. But the best thing of all was the host! We spoke a lot and got so much interesting and helpful information to make our stay as enjoyable as possible. Thank you very much! The breakfasts were great, too, and very authentic.
−The humidity can be very high, but there is a fan and air conditioning in the room, so it's not a big issue.
Pablo
Israel · Couple · March 2026
“Jungle paradise”
+We had an excellent time at Casa Tzalam, located inside the Jungle but just few minutes drive to the town. Fernanda and Diego made us feel home and helped with everything. We will comeback for sure!
Thomas
United Kingdom · Couple · June 2025
“Exceptional”
+A very lovely and cosy place to stay in the jungle with a beautiful pool! The hosts were really friendly and very helpful when planning activities for the days. Farooq and cookie the cats, and keta the dog were very sweet and well behaved.
−Nothing
Christine
Canada · Group of friends · January 2025
“Very good”
+The host was wonderful, the place had beautiful grounds. The rooms were clean and the space really tastefully decorated.
−It was quite noisy with water trucks, the road getting in is horrific. The shower was quite cool. Never warmed up sufficiently.
Meredith
United States · Group of friends · January 2025
“Peaceful relaxing stay in the jungle close to Tulum.”
+Beautiful jungle location. There are only 3 rooms to rent, so it is a quiet space.
−This property is a 10 minute drive or so from the town of Tulum, so keep that in mind if you are planning to spend a lot of your time in town. We were not, so the location was good for us. We also had our own rental car and did not need to rely on taxis to get around.
Jenn
United States · Group of friends · February 2024
“Perfect choice to stay and relax”
+Everything such a wonderful people and experience the place is just perfect
−Everything
Nóra
Hungary · Couple · January 2024
“Exceptional”
+The hosts, Fernanda and Diego are wonderful, vey helpful people, they provided us everything we needed. They created an environment that is super relaxing and quiet, which is lovely in the busy Tulum. The room was spacious and clean as well. The best accommodation we had so far on the Yucatán.
Verenice
Ecuador · Couple · January 2024
“Exceptional”
+Everything! From the friendly staff to the nature surrounding the place. It's just perfect.
Anonymous
United States · Solo · January 2024
“The hosts are espectacular, they make you their family once there. So thankful for both of them. ❤️”
+If you’re looking for nice and the quiet, you can’t miss this place.
−That I did not stay longer.