Casa Tulum Hotel

Name: Casa Tulum Hotel
Address: Avenida 7 Sur entre calle 2 y calle 4 colonia la veleta. Avenida 7sur, Tulum, 77760, MX

8.4Very good43 reviewsSee rooms

Hotel

Avenida 7 Sur entre calle 2 y calle 4 colonia la veleta. Avenida 7sur · Tulum

Facilities at a glance

Parking
Outdoor pool
Family rooms
Terrace
Non-smoking rooms

About this place

Luxurious Plunge Pool Accommodation: Experience the ultimate relaxation at Casa Tulum Hotel with your very own plunge pool and full-day security for peace of mind. Comfort and Convenience: Unwind in our air-conditioned aparthotel featuring a separate bedroom, bathroom with free toiletries, and a cozy living room. Enjoy the convenience of private check-in and check-out, along with bed linen, towels, and housekeeping service. Serene Garden Oasis: Escape to our sun terrace and garden oasis, where you can bask in the tranquility of nature. Plus, with free WiFi, free private parking, and proximity to Tulum's top attractions, your stay at Casa Tulum Hotel will be nothing short of perfect. Book your stay now at Casa Tulum Hotel for an unforgettable experience in Tulum!

Choose your room

Pick check-in and check-out to see live room prices.

2 room types

Choose your room
Room type	Guests	Show prices
Family Suite King bed	Sleeps 3	Show prices
Studio Apartment 40 m²Queen bed	Sleeps 3	Show prices

What this place offers

Parking

Pool & wellness

Outdoor pool

Family

Family rooms

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Avenida 7 Sur entre calle 2 y calle 4 colonia la veleta. Avenida 7sur, Tulum, 77760, Mexico
1.7 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.443 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 43 reviews.

Amanita
Canada · Family · February 2025
9.0
“Absolutely lovely, home-like accommodations in a great neighborhood.”
+Great rooms with amenities. Nice people. Comfortable and safe. Wonderful location. Nice little pool and lounging areas. Accommodating staff very available and friendly. Nice cats.
−Some of the kitchen equipment not great (e.g. toasters half functional). Pillows too big! Note that Maps did not direct us to the right location.
Andrei
Poland · Solo · February 2025
2.0
“I don’t recommend”
−The lock on the door to my room was broken, the safe wasn't working, and there was mold on the ceiling in the bathroom. There were cockroaches in the kitchen and ants in the bedroom. When I requested to change rooms, I was told that everything was occupied, even though there were available rooms (I checked through Booking).
Dayan
United States · Solo · February 2025
10.0
“Had a great quiet stay with a lot of nature around me”
+Peace and quiet. Great atmosphere and communication with Andres was excellent. He took care of everything I needed. 4 minutes walk from holistika . The room was spacious and very clean.
−The hotel is far from the town, I recommend that anyone who wants to stay in the area rent a car or scooter because taxis in the area are very expensive.
Mark
United Kingdom · Couple · February 2025
9.0
“Superb”
Aline
Mexico · Group of friends · February 2025
9.0
“Superb”
Aline
Mexico · Group of friends · February 2025
9.0
“Superb”
Alexandruserb
Romania · Family · January 2025
1.0
“Complete tourist trap with old photos”
+The location Free parking in front of the "hotel" The kitchinete usefull
−-Moved rooms 4 time why? Because of how incompetent they are and how much they care about the customers. -3rd floor has no WI-FI coverage in rooms -Mold everywhere -Room 6 has no key -Room 3 got flooded and we came to the hotel to find out that all doors were opened with our belongings there, full of mosquitos. Shower sink barely drains The administrator barely understands English and the owner doesn't give any F about you or the Hotel. Contacted booking to cancel the rest of the nights left and refund me the rest of the money. Owner did not agree to booking terms and we were forced to stay there for other 2 days Avoid at all cost it's not worth the money the place looks abandoned and it's just to take the money with no customer focus.
Zaid
Mexico · Solo · January 2025
10.0
“Exceptional”
Carlos
Mexico · Couple · January 2025
10.0
“Great place to feel the real tulum vibe, close to la veleta Main Street walk with lots of places to go”
+Excelent place, great area to stay
Laura
United Kingdom · Solo · January 2025
5.0
“Good location but a few other issues”
+Location was good
−Had to wait in a rainstorm for 20 minutes as no one was at reception. There was a cockroach in the room, no towels or toilet paper. The staff did provide it and were apologetic but not great first impressions.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

2 room types

Family Suite

Studio Apartment

What this place offers

Parking

Pool & wellness

Family

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews