Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 35 reviews.
“Decepção”
+A estrutura é precária
+Very expensive according to amenities. The A/C was defective. The room upstairs didn’t get any air. Me and my daughter had to use neck fans all night to be able to sleep.
Fearless760375
Family · June 2025
“SCAM”
+Do yourselves a favor, DO NOT RENT rooms in this place, the pictures ARE FAKE. The place is AWFUL. The bathroom had no water, the sink was broken, the air conditioning was not working and the heat in the room was 35 degrees in the middle of summer, the light in the building was not working, the elevator was blocked, the smell was disgusting. They tried to move us to another room and it was worse than the other one and there was no door in the shower. After complaining so much and being told several times that there were NO more rooms, they made us wait longer in the place, and we decided to leave the room and go to a hotel across the street where they have the reception, there after talking to them, they gave us a room in that hotel which was more decent but it was no big deal not even the wifi worked. All this at 12am
“No te pierdas el tiempo.”
+Terrible experiencia. Los empleados no se importan contigo. No había wifi en la habitación. Me pasé dos dias quejándome con ellos. Nadie me contestó. Culparon al festivo de primero de mayo. Mientras esperaba el gerente, que siquiera se presentó para dar cualquier explicación, otras gentes se quebajan por otras cosas. La ducha queda en el medio del lavabo, así que, no te duches por las noches. La habitación está muy descuidada.
“pesima experiencia ii”
+rentanos 2 habitaciones y una de ellas estaba pesima , internet, baño , regadera , pesimo nadie nos bañamos , instalaciones muy viejas y descuidadas , entrando a la habitacio un tremendo olor a cigarro hasta el tocados con rastros de uqemadura de cigarro , pesima experiencia, nada recomendable
+The hotel is not a hotel it is more like renting rooms in a 4th floor walk up with a small elevator you can use one person at a time. As soon as you walk in to the first floor the smell of sewage was overwhelming and in the room if you kept the bathroom door closed and the window open it was not that bad but when you opened the bathroom door it was nauseating and we bought air freshener with no resolution of the stench. Unfortunately the hotel was paid for and we had no other choice but to stay. Wifi is very slow so don't count on it too much. However if location is what you are looking for then this is an ideal location. It is walking distance to everything great cafes, restaurants and shopping. Also the people in Florence were very nice and the staff at the hotel was too just the stench was too much.
“Deceptive advertising”
+The pictures on Hotels.com show a decent looking place, but it is anything but decent. There is an old outdated elevator that only fits one person and a suitcase. The walls were so thin that we were prematurely awakened by movement outside. There was a moldy smell in a room next to the elevator on the main level that cause my 6 yr old asthmatic son to cough profusely. I wasn’t able to stay beyond that one night. We checked out the next day and when I explained to the guy at the front desk (who spoke very little English), he nodded and told me to talk to Expedia about the refund instead of telling me no to my face like a man. Expedia called them and they said no. In fairness to the property, it was stated in the beginning that it was a non-refundable arrangement. However, I would think that when I explain the situation, they’d show mercy and bend on their policy. I wasn’t looking for a full refund. Only for the days remaining nights. They simply didn’t care about a father having to make this choice to protect his son. Based on that, I could not recommend anyone to stay here. If you are a single traveler or a couple with no intention of spending much time in the room, maybe this will
Buck_Rogers_21stCen
United Kingdom · Solo · October 2024
“Should be a 20 Euro a night Hostel. NOT as advertised.”
+Awful. This is a dank apartment building on the third floor and is run by a nearby Hotel Veneto. It was 110 Euros of there abouts. The shower was peeling and crumbly and the bed looked like a prison penitentiary with a creepy painting on the wall. The corridor was dank and smelled weird. I was given THREE keys to get into the Casa Micol. The reception photo that is used to entice travellers is the Hotel VENETO and resembles nothing like the worn out run down joint of reality. However, the gentleman at the reception of the Veneto Hotel was kindly and clearly well meaning. The elevator looked suspect. Just a horrible dank musty 2 hours of deliberation before I checked out the same afternoon and found another hotel to stay, thank GOD!. Change of plans! Yikes Scoob.
+There is no reception at Casa Micol. It is a door off the street leading into a dark intimidating and smelly corridor that smells of dank and must. The accommodation is up a long number of stairs or via a tiny claustrophobic elevator. No thanks. I walked. Up to the third floor and just a sense of decay and a penitentiary feel. The room had a sparse bed, no duvet, a horrid painting over the bed, a wierd smell from the hallway. Bathroom, substandard. Crumbling peeling pain inside the shower. Dodgy. I could not stay there. I checked out almost as soon as I had checked in at the reception which is located in another hotel Veneto which again was very loveless and not at all cheerful. The man on reception was kindly and polite. It’s not his fault. But the photo of reception on Expedia is actually of the hotel Veneto ( which I would not stay at either given it’s associated with Casa Micol.
“Not a good place.”
+The picture of the Hotel Vento is not the Casa Micol which is another building, the bathroom is very very small so much that the toilet seat cannot stay up, the room door is not secure, the aircon is turned off at 2 am by the owners timer, the noise from other rooms is very loud and pigeons on the roof will wake you, the Casa Micol is not 3 star under any method in any country.