Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 123 reviews.
250HelenS250
Couple · January 2026
“Lovely Hotel”
+We stayed at Hotel Casa do Bairro by Shiadu for three nights between Christmas and New Year after a friend’s recommendation , and it exceeded our expectations! The hotel is lovely and in a fantastic location, surrounded by so many bars and restaurants and only about a 25-minute walk from the shopping centre. The airport transfers they arranged for us were excellent value; the drivers were friendly and pointed out sights along the way, which made the journey enjoyable. Our room was very large, spotlessly clean, and featured an extremely comfortable bed , we slept wonderfully. Breakfast was varied and plentiful with really good coffee to start the day. The reception team were lovely and genuinely helpful throughout our stay. Highly recommended , a delightful place to stay! 🤩
Kinga
Family · August 2025
+We had a great time there.
+Super
Curious421750
Family · August 2025
“Pick a different hotel. They don't care about your experience at all.”
+We flew in from the US to Lisbon. The hotel knew we’d arrive around 10 AM and told us the room would be ready by 1 PM. Fine. We left our bags, went for brunch, came back at 1… not ready. 2 PM… still not ready. We were the only guests waiting, but they couldn’t be bothered to prioritize cleaning our room , just empty promises from a receptionist who sat there doing nothing. To top it off, they sold us an overpriced airport transfer, claiming you “can’t” get there by Uber. Absolute nonsense , Uber is three times cheaper. Yes, the room was clean and spacious, but the location is in a run-down, unpleasant part of the city. Overall? Not worth the frustration or the scam tactics.
“I wouldn't stop here again next time.”
+We flew in from the US to Lisbon. The hotel knew we’d arrive around 10 AM and told us the room would be ready by 1 PM. Fine. We left our bags, went for brunch, came back at 1… not ready. 2 PM… still not ready. We were the only guests waiting, but they couldn’t be bothered to prioritize cleaning our room , just empty promises from a receptionist who sat there doing nothing. To top it off, they sold us an overpriced airport transfer, claiming you “can’t” get there by Uber. Absolute nonsense , Uber is three times cheaper. Yes, the room was clean and spacious, but the location is in a run-down, unpleasant part of the city. Overall? Not worth the frustration or the scam tactics.
+Lived: Quirky and interesting decor. Yummy breakfast. Super fun and friendly staff! Didn’t love: Additional charges for municipal taxes that weren’t disclosed in res-o. Additional $25 charge for early check-in (it was only 90 minutes early).
+This 1 night stay was amazing.From the nice checkin person to great breakfast in the morning.I had to catch a flight so they said i could eat before it opened.Highly recommend.
“Wonderful place”
+We enjoyed our stay at Casa do Bairro. Truly charming place with a lot of character. Very clean. Really nice, large rooms with a beautiful view. Delicious, full breakfast with products from the farm. Location is perfect for exploring Lisbon. We truly enjoyed our stay. Thank you to Denise, Clara and everyone else who made our stay special. Huge Thank You to Bruno -- who was so kind and amazing in helping us on the day of check out. We hope to be back.
EdGuruRisa
Couple · April 2025
“Perfect Stay in Great Location w Unmatched Customer Service”
+We stayed here twice while we were in Portugal, and I am elated that we did! The rooms are spacious, breakfast delicious, and customer service incomparably fantastic! The impeccable customer service began right after we booked our stays online, which was a really simple process. Denise contacted us to give us information about their location and transportation from the airport. She scheduled a driver to pick us up from the airport and take us to the hotel. Goncalo met us at the airport, welcomed us, helped us with our luggage, and took us to Casa do Bairro. He was very kind, patient, and efficient. Drivers do have to have special access to drive on the street where the hotel is. The black taxis with blue tops do have this access. Because we arrived before check-in time, our room was not quite ready. However, we were checked in and allowed to leave our bags. The gentleman who checked us in was very kind and professional. He shared different sites that we could walk to from the hotel and answered our questions. To get to the main street, we did have to walk down 2 steep hills; that equals walking UP two steep hills to get back to the hotel. However, it's a very short distance. The ho
“Fantastic place to stay!”
+What a fabulous hotel! Perfect location off the busy streets of Lisbon, all the staff were incredibly helpful and friendly, their breakfast was incredible. Had both heat and AV available - not always the case in Europe. I would highly recommend staying here.