Casa de Agua

Name: Casa de Agua
Address: Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, MX

8.6Very good62 reviewsSee rooms

Hotel

Carretera Ixcatepec-Amatlán #20 Col. del Carmen · Tepoztlán

Facilities at a glance

Free Wi-Fi
EV charging
Airport shuttle
Spa
Room service
Daily housekeeping

About this place

Mountain Views and Luxury Accommodations Casa de Agua offers 5-star accommodations with breathtaking mountain views. Each room is equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies and pool views, ensuring a luxurious stay for all guests. Relaxation and Dining Options Guests can unwind at the outdoor swimming pool, sun terrace, or hot tub, perfect for relaxation. The hotel also boasts a restaurant serving delicious à la carte and American breakfast options. Additionally, there is a bar where guests can enjoy refreshing drinks in a serene garden setting. Convenience and Hospitality With services like room service, luggage storage, and attentive staff providing bed linen and towels, Casa de Agua prioritizes guest comfort and convenience. The proximity to Benito Juarez International Airport makes it a convenient choice for travelers. Book now for an unforgettable stay at Casa de Agua.

Choose your room

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
Deluxe King Suite 44 m²King bed	Sleeps 2	Show prices
Presidential Suite 91 m²King bed	Sleeps 2	Show prices
Junior Suite 23 m²King bed	Sleeps 2	Show prices
Superior Suite 44 m²King bed	Sleeps 2	Show prices
Double Room 20 m²Queen bed	Sleeps 2	Show prices
Junior Suite with Terrace 25 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

Concierge
Laundry
Daily housekeeping

Accessibility

Elevator

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, Mexico
3.9 km from the center of Tepoztlán

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.662 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 62 reviews.

Cleanliness8.1

Service8.9

Location8.6

Room quality8.3

Amenities9.1

Value for money8.6

Food and drink9.1

Genevieve
United States · Couple · August 2026
10.0
“Exceptional quality and service. The best place to unwind.”
+Beautiful property and design that mimic nature, the pool was gorgeous. If you are looking for a quiet escape this is the place to be. All we wanted was a quiet and relaxing getaway and this hotel delivered. The staff and their quality of service were exceptional, they went above and beyond for everything and were so kind to us. The food was also incredible, my partner always complains about food but he couldn’t stop raving about the quality of food here. We will be coming back to this place very soon, it met all our expectations and more.
−We love it all.
Valeria
Mexico · Group of friends · April 2026
2.0
“Below my expectations.”
−The rooms are very small and not practical. The shower leaked out into the room. The toilet did not have a toilet cover, there is no tissues in the room. The bathroom “wall” is glass, little to no privacy. And the walls are paper thin.
Jeremy
Singapore · Couple · February 2026
7.0
“Average and overpriced”
+Well maintained
−Our room was small and could hear the road, bad windows
María
United States · Couple · January 2026
8.0
“Estancia agusto”
+Delicioso
−No coffee refill
Kendall
Mexico · Group of friends · January 2026
8.0
“A wonderful, peaceful get away.”
+It was a lovely property. I came with a group and we had a great time. We loved the sauna experience and pool time. And the food was so so delicious.
−The staff messed up my reservation/payment and consistently had me coming back to the front desk when I was only there for one night. So it was annoying to spend such a short visit revisiting the front desk for errors and then no apology for the time. We got it worked out, but I would have appreciated it being handled quickly on the front end or informed of the issues before arrival.
Rafael
Italy · Couple · January 2026
10.0
“Hidden gem”
+We had the best New Year celebration ever and an excellent massage.
Daniel
Italy · Couple · November 2025
10.0
“Paradise! VERY Special…”
+Everything, Temascal, Staff!
−Nothing
EMILLE
Mexico · Couple · August 2025
6.0
“Disappointing experience.”
+Nice breakfast.
−The room was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the property,you have to leave your car outside. Overall, the price did not reflect the value we received.
Diana
Mexico · Solo · June 2026
10.0
+Excelente servicio de todo el personal, diseño bonito, la cama cómoda, la cómida deliciosa, los masajes buenos, en general fue muy buena la experiencia y sin duda me volveria a quedar.
−Todo me gustó
Roldan H
Mexico · Solo · May 2026
7.0
“Semana de descanso, Sol y Alberca”
+El servicio es de primera, todo el staff y gente del hotel es muy atenta y siempre preguntando su necesitas algo, en resumen mi estancia fue muy buena y placentera.
−La relación calidad-precio no me gustó mucho los precios se me hicieron un poco elevados para lo que es. El café muy malo, los chilaquiles en la mañana no taaaaaan buenos, la comida en general siento que puede mejorar mucho.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

6 room types

Deluxe King Suite

Presidential Suite

Junior Suite

Superior Suite

Double Room

Junior Suite with Terrace

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews