Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Steven
United States · Couple · July 2026
“Top shelf service soup to nuts!”
+Amazing attention to detail and service! The front desk girl when we arrived noted that my wife was dealing with altitude sickness and recommended some tea instead of the nuclear option oxygen and it was a great call. The kitchen made some rice for her since she could barely hold anything down and it setteled her stomach and we were able to continue our trip. The next morning Diego made our morning very special with some great recommendations aswell as his professionalism was remarkable. Overall greatful we stayed here that day!
−It would have been nice to have had water already ready in the room when we arrived. The 2 bottles were empty and had to be filled.
Carolyn
Canada · Solo · March 2026
“Beautiful historic property close to the town centre”
+This is a gorgeous property, perfect location and the hosts are very welcoming and kind
−Everything was perfect
sarah
United Kingdom · Couple · January 2026
“We had a wonderful stay, the staff went above and behind to make sure our stay was enjoyable and we had everything we ne”
+It was such a beating setting, really relaxed environment and huge room.
−Nothing
Sara Rita
Italy · Solo · October 2025
“Excellent location, intimate setting, a slightly different concept”
+Great location - beautiful decor, excellent breakfast!
−It could do with some small extra comforts like a kettle in he room and a bathrobe
Richard
United States · Couple · October 2025
+Excellent location and welcoming/ attentive staff
Armando
Peru · Couple · October 2025
“Amazing, incredible hotel in the middle of Cusco!”
+The staff was excellent! Cecilia and Diego went out of their way to help us and be there for us. We had an amazing time at the hotel.
−The room, although very big, could get stuffy. It is a quiet room, but with no outer windows, it lacks a flow of air. I am not sure that can be changed. Maybe it is a structural thing. However, the room could benefit from upper windows. At least one to ensure the airflow.
Andreas
United Kingdom · Couple · August 2025
“Sanctuary in Cusco”
+We chose for the location, central yet very quiet. We found the room very comfortable and breakfast offering delicious. But it was the team both friendly and professional in every way including when I needed a doctor at 7am the arranged everything and within 15minutes I was being treated. Highly recommend.
−N/A
Avril
France · Solo · May 2025
“Beautiful stay”
+So beautiful, so peaceful, and very attentive staff.
−I need oxygen (Cusco is at very high altitude) but their tank was empty and I had to wait an hour for the ambulance to deliver one. That was a little dangerous. But otherwise the service was excellent.
Enrique
Peru · Solo · October 2026
“muy bonito hospedaje”
+excelente
−todo bien
Joana
Brazil · Couple · September 2026
“Local muito agradável”
+Tamanho do quarto e cama