Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
Peter
United Kingdom · Group of friends · November 2026
“A wonderful Tepoztlán stay with a fantastic host, Francisco”
+The rooms were well-presented, spacious and beautiful. The location was perfect for exploring Tepoztlán. Francisco made us feel very welcome and was very accommodating with our timings. We even went for a super-relaxing massage next door at Spa Holos. Thanks Francisco
−There was a filter coffee machine however I couldn’t find any coffee grounds.
Doc
United States · Family · April 2026
“This spot is perfect, 150 meters from Zocalo.”
+Excellent host, perfect central location, garden setting and quiet hit me in all the right spots.
−Onbe slight issue was wifi in the upper apartment. Rented both upper and lower units. Just had to move out to patio in upper for wifi function.
Emily
United States · Couple · January 2026
“Beautiful property; gracious host. 10/10 recommend!”
+The grounds are absolutely gorgeous! It feels like a little oasis in the middle of the town. The apartment is comfortable, complete with air conditioning (and outdoor seating to enjoy the views!)
−N/a
Lori
United States · Family · January 2026
+The owner was very welcoming and treated us very well. He even helped out with a ride where we needed to go.
Magdalena
United States · Couple · January 2026
“Great place to stay. Very safe. Great staff.”
+The place is very peaceful and felt very safe.
−Its a small multifamily hacienda. The owner rents two rooms on a small side building. Its very safe place. Only issue is that if you are planning on going our past 11 you need to let the owner know. Although you get two keys one for the room and one to come in thru the gate, owner will add an additional lock at night. And only he has the key. The safety was extreme important to me since it was just my daughter and me that went. However we went to a wedding and got home late two days. And having to call him to let him know we arrived so he could let us on was a bit of a hassle. Although the owner was extremely kind, I didn't like having to wake him up.
WILLIAM
United States · Solo · January 2026
“Very pleasant stay. I will definitely book again on my next visit to Tepoztlan.”
+Great location, nice grounds, surprisingly quiet for being so close to the city center. Lots of restaurants within walking distance. The owner, Francisco, could not have been nicer.
−Shower could have had a bit more hot water, but it was OK.
Lizmayra
United States · Couple · December 2025
“I had an unforgettable experience! One of my best trips!”
+I was a little nervous about going to Mexico on my own but i was received by Don Francisco and his wife and i inmediatly felt welcome and safe. This loving and caring couple were accesible at all times taking care of every detail to make my stay wonderful.
−Nothing!!! Fantastic location, very clean and amazing local places to eat at a very reasonable price.
Sava
Germany · Solo · November 2025
“Very nice stay at a beautiful property with nice hosts”
+Very nice property, good location and very nice hosts.
Cheyne
New Zealand · Couple · April 2025
“A wonderful, comfortable place to stay where you have your own space”
+La casa is tucked away behind a closed gate, so very private and safe. Our hosts were delightful and allowed us to do our washing there and offered us any help or advice they could. Being able to sit outside on the patio/garden area was so peaceful, we.really enjoyed it.
−Nothing we didn't like.
Barbara
United States · Couple · March 2025
“Great place to stay in Tepoztlán!”
+Casa Calnacazco is like a tranquil oasis right in the center of town. The newly remolded room was spacious, the bed was extremely comfortable, everything worked well (excellent water pressure) and there was the bonus of a brand new AC unit that was installed right before we came. Best of all, our host, Francisco, was very welcoming, friendly and attentive to our every need, bringing to life the saying, “Mi casa es su casa.” I highly recommend this property when staying in Tepoztlán.