Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Lionel
United Kingdom · Solo · October 2026
“Perfect holiday destination.”
+Great rooms perfect air-conditioning. Superb location. Great variety of restaurants and impeccable service.
lindsaycX8902PY
Family · August 2026
“Lovely family holiday”
+We have given this hotel 5 stars, as we had a fantastic two week holiday here, with teens. The main plus points of this hotel is the stunning location and the fantastic beach. We snorkelled right off the beach to see sea turtles and star fish just a few metres from the shore. The waters are calm in the bay, the sand soft and we didn’t use the pool once, with such a fantastic beach on the doorstep. There are several restaurants to choose from on the half board option, which meant a good variety over the fortnight. (We also ate at a couple of restaurants locally, which were not nearly as good as the hotel.) It was good to have several options for dinner over the fortnight, with special mention to the fabulous East and the buffet on the beach at the Jetty Bar. Also, a special mention to the wonderful staff, in particular the beach staff, J and Hilma, and Shanita and Georgier in the restaurant, who were incredibly friendly, welcoming, and offering great hospitality. The staff are attentive and can’t do enough for you. The setting of Indigo on the beach for breakfast and dinner is just stunning! There is a small gym and a good library room, if like me, you need to borrow some extra beac
joshlambo
Family · August 2026
“⭐⭐⭐☆☆ 3 .5 / 5 , “Beautiful bones, but not the five-star experience it’s advertised as””
+Carlisle Bay sits on one of the most stunning stretches of coastline in the Caribbean, and there is a lot to love here including the architecture, the bay views, the warmth of many of the staff, and a loyal guest base that clearly returns year after year. If you’re considering a stay, go in with the right expectations: this was once a true five-star resort, and while the bones are still there, it isn’t operating at that level today. In fairness to guests booking, I don’t think it should currently be marketed as one. To the GM’s (Brian) credit, he met with me a few times during my 12-day stay, listened genuinely, and was sincerely apologetic about the areas that fell short. That kind of engagement matters and is a big reason I’m writing this as encouragement rather than criticism. A few honest notes for fellow travelers: • In-room A/C , the most serious issue of our stay (see photos): Our mini-split unit was in rough shape…heavy dust buildup and visible mold well beyond what you’d expect from normal condensation in a humid climate. My wife, who is pregnant, got quite sick the first few nights of our stay, and I believe the air quality in the room was a direct factor. Some minor mois
ReigateF
Family · July 2026
“Another Wonderful Stay, Somehow Even Better Than Last Year”
+There’s always a slight worry about booking the same hotel for a second year in a row. Would it live up to our memories? I am delighted to say that not only did Carlisle Bay live up to them, it actually exceeded them. From the moment we arrived, the resort airport transfer was seamless and welcoming, the perfect start to a relaxing holiday. Carlisle Bay is the definition of understated luxury. Nothing ever feels forced or over the top; everything is simply done exceptionally well. The resort is immaculate, beautifully maintained and there’s a genuine feeling that nothing is ever too much trouble. What really makes Carlisle Bay special, though, is the people. Seeing some familiar faces from last year genuinely made us smile and every member of the team made us feel so welcome. Their warmth and kindness are what turn a beautiful hotel into somewhere that feels like home. There were so many highlights: feeding the resident tortoises, laughing through Crazy Couch, listening to the steel band at Jetty Grill and taking the fascinating garden tour to learn about the incredible horticulture around the resort. But perhaps my favourite moment each day was simply stepping straight from our su
Npea11111
Family · July 2026
“Fantastic staff and food but needs investment”
+Carlisle Bay enjoys a stunning beachfront location and the staff were excellent throughout our stay - warm, attentive, and genuinely helpful. The food was consistently fresh and well prepared, and the East restaurant was a cut above, delivering refined dishes that stood out as the best dining experience on the property. On the downside, the rooms are beginning to feel dated and don’t quite match the luxury billing. The beds were very uncomfortable - far too hard for a good night’s sleep. The watersports kit is old and in need of replacement. Sailing equipment good enough (three hobies) The tennis facilities are in particularly poor condition - cracked courts, worn nets, and neglected equipment. Entertainment options for teens are very limited, with no pool table or similar activities, and while the evening entertainment was good in quality, it was sparse, leaving the resort feeling quiet after dinner. Beach facilities also need attention. Many parasols were old and some damaged, and several sunbeds were dirty and worn. Sunbeds and parasols by the poolside in contrast were almost new. On a positive note, the yoga and Pilates sessions were excellent - professionally run and genuinely
conniesR2627EI
Couple · July 2026
“A memorable day at Carlisle Bay Resort”
+It was wonderful in every way. The staffs were polite, friendly, aura welcoming. Service was exceptional. Special thanks to Vaugh, Len, Kerry, and Nadine. Keep up the great work guys . Your services make me don't want to venture outside of my own Island of Antigua again. Thanks again for an exceptional day. Connie
carolewH4002XN
Family · June 2026
“Average stay....”
+Upon check in needed room change as ours smelled of sewer gas. Would have expected staff to have noticed before we checked in! Tons of ants in room and mosquitoes on property......came home with way too many bites even with spray! Breakfast buffet was lovely.....dinners were okay, but hard to find bar that added booze to drinks on premise! Preferred our stay at neighboring resort Curtain Bluff.
ericabG9771YW
Family · June 2026
“5 star holiday with some room for improvements to the hotel to make it a 5 star property…”
+We had the best holiday ever at Carlisle Bay - I’ll come onto all the incredible things about this place which made it our favourite family holiday yet…. but…. be prepared for parts of the hotel to be not quite up to 5 star standards. Our collective initial impression (we’re a family of 4 with a 14 and 8 yr old) of the hotel was very underwhelming. We have stayed in some incredible hotels in the past but the Caribbean standards don’t seem to match those of the top hotels in Europe so do be prepared for this (we weren’t which was why our first reaction of the room was slight disappointment, particularly for the price we paid). However, the reasons I rated it 5 star and not a 4 was for the following; People: the staff and service here is most definitely the most friendly we have ever experienced in a hotel. Such lovely people who really did make our holiday so memorable and the main reason for the 5 star rating. Food: the quality and taste of food was beautiful in every restaurant. The Asian was amazing as was the jetty grill and Indigo was our kids favourite. The bbq on a Thursday was delicious. We also had the pleasure of a singer at the jetty on a Friday night who was out of this
“Best Birthday Weekend Ever!”
+Carlisle Bay was such an ABSOLUTELY fantastic experience from start to finish. We went for my mom's birthday and we felt like stars. The food, ambiance, and service from the restaurant to the spa was top notch. Huuuuuuge shout-out to: Kevonne & Shemel - Front Office Krys-Ann, Alandrea, Brian, Orian, Antonio, Chanica - Dining Room Thanks again Carlisle Bay Team!
penny
United Kingdom · Couple · May 2026
“Excellent peaceful hotel”
+Very peaceful location with beautiful beach and surrounds. Very comfortable room, stylishly done up with excellent facilities eg kettle and fridge and very good coffee machine. Beautiful swimming pool. Good sized gym.
−A lot of under 5 children who dominate the pool all day. Limited beach water sports.