Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
243bethb
Couple · September 2017
“Not What We Were Hoping For”
+My husband and I booked a room for two nights. We were apprehensive due to reviews but the new owner Pewee assured us this was a newly renovated hotel and we could be assured a clean and safe visit. At first glance, the property was charming. It really had great bones. The lobby was older but cute and clean. The lobby manager was very kind. The problems began when we entered the room. I could very past the musty smell and wrinkled walllaper. However, the inside of the door was filthy and the battery pack for the electronic key entry hung loosely from it's harness. There were very large cobwebs on the ceiling. The bed linens were clean but there were stains on the towels. Bathroom was clean but the bathtub trim was missing. The clothes rack was rusty. The box spring mattress was dirty. The last straw was some kind of wet nastiness in the microwave. The smell was awful. I feel bad leaving a negative review given how nice the owner and manager are but I just cannot recommend this motel.
Verified traveler
September 2017
“Nice staff, rooms need a complete overhaul”
+Hotel needs a complete remodel. The carpet had holes, beds had ragged fabric, the mattress was out of life and bathroom needed big help. After being in the room for 1 hour, decided to cancel our stay due to cleanliness and some insects. Front desk was very helpful and refunded 100% of money paid without giving us a hard time for cancellation. Staff was very helpful and nice, it is a shame that it seems that property has not received any renovation nor replacements in years
chloeed768
Couple · May 2017
“Awful experience”
+We stayed for one night and got about 4 hours of sleep. The toilet leaked on the floor. The room was dirty, there was no hairdryer or tissues. The door would barely lock, and there were noisy live in tenants that would not stop yelling outside and carrying on. I was honestly scared to stay here.
“Horrible”
+Read reviews but still ended up booking anyway. Wish I didnt. The NONSMOKING room we were in smelt so bad of smoke, we only stayed 1 night & went somewhere else the next night. The sleep clothes I had wore in the hotel that night smelt so bad of smoke that I couldn't wear them the next night in the other hotel. My clothes smelt like I had been in a bar all night. No exagerating! It just felt so unclean. Never again....
Verified traveler
March 2017
+Old bedroom furniture everywhere! The room was no smoking and it stunk of cigarettes.
Verified traveler
March 2017
“Leave the light on service! (Literally! :)”
+My best friend and I took our 4 kiddos to branson on a spur of the moment trip to silver dollar city. We booked a room on Expedia & we're running late, long story short, Expedia mixed up reservations. When I spoke with the owner she was very kind and said to come on over she would take care of us! She went up to the room herself and turned the lights on and left our door open for us. Excellent rooms. Beds were great. The linens were new and crisp and smelt freshly washed. All new texture in the rooms on the walls and trim. Nice flat screen tv for the kids to wind down to cartoons... I enjoyed her comfort when we arrived. It's ran by a mother and daughter now and it is exceptional. I look forward to our many stays this summer! With love from Oklahoma! I can't wait for my nanny to come visit with me :) you need to add pics of the pool! ;)
Verified traveler
March 2017
+It was very quiet and comfortable. There was a fridge, microwave and flat screen TV in the room. The staff was extremely friendly, helpful and accommodating. The only downside is the ice machine was broken, the Wi-Fi was down for a day and the room phone didn't work. Luckily, the ice machine was replaced so that shouldn't be a problem in the future. Also, they had the wifi fixed within 24 hours. Overall we very much enjoyed our stay and we are returning next weekend. 😊
4iowans
Family · February 2017
“If i could give zero stars I would!”
+1 star is too much for this dump!! We stayed here in the summer of 2016, never again would I go back, I wouldn't even let my dog stay here, we stayed there 5 nights and not once did they clean the room, make our beds, empty our garbages or bring fresh towels for us. The rooms were filthy, spiders on the walls and burn holes in the bathroom floor. We should have know the first day we pulled in and saw police looking for someone in the woods next to the motel that it wouldn't be good. Our room door wouldn't shut, you could see day light through it and when we told the office they just told us to push it shut harder and they wouldn't fix it or move us to a new room. The dead bolt was attached to a piece of trim that was attached to the wall with 1 nail, what good is that when the door doesn't even lock and could easily be pushed in? We stacked all of our suitcases in front of the door at bed time. There are also a bunch of deadbeats that are living here and partying. It made us very scared and uncomfortable to go outside with our 2 small children in the evening because they were always out there smoking and walking around with beer. We tried the pool and the water was very cloudy and
“We enjoyed our stay.”
+The bed was comfortable and they were so nice. Very helpful.
“Worst hotel ever!!!”
+Bed so uncomfortable, ended up in E.R. after stay, (true story) dead roach on bathtub, didn't clean room when stayed 2 nights, towels looked like 10 year old Walmart towels, pillows stained yellow, with one of the covers the plastic, old person hospital ones. Too much to list. Just gross. I suggest a tetanus shot after your stay.