Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 72 reviews.
Sarah
United Kingdom · Family · September 2026
5.0“Wouldn’t go back”
+Lots to do but not clean, left a night early due to heat (but was a heatwave)
−Dirty, cigarette butts, overpriced but very average food, pod too hot and too fat from toilets, no way to cool food/make a coffee
Chloe
United Kingdom · Couple · August 2026
6.0“Small hiccup but nice stay.”
+Basic but perfect for a base. Pool lovely and warm albeit busy in the summer holidays.
−Pod a little dusty but otherwise clean. Mattresses could do with replacing. Booking.com said we had linen included and so did a member of staff who called to confirm my stay a week previous however when arrived we did not have any provided. I attempted to call the numbers on welcome pack and no answer. Went to reception who told me to ring the park warden whose phone number was invalid. Reception knew of this issue then proceeded to close and ignore me when I attempted to ask them what to do next? I ended up going into the bar area where one of the young guys managed to get hold of the warden who helped us very quickly. Just put a real downer on the beginning of our break. Like most other comments: could do with a fridge in the room.
g
United Kingdom · Family · August 2026
5.0“Would not stay again”
+Nothing really
−Paid for linen. No linen on arrival. Very dirty
Darryn
United Kingdom · Solo · August 2026
9.0+Free upgrade due to booking issues. Caravan absolutely spotless Fresh cleaned carpets and sofa Park and pool great
−Swimming pool closed first thing Saturday, not staff fault.
Nadeen
United Kingdom · Family · July 2026
7.0“Great. We would come again if cleaniness improves.”
+All the fun activities for the kids.
−The restrooms/bathrooms were not clean.
Victoria
United Kingdom · Family · June 2026
9.0“Last minute decision, left us smiling. We will be back! The entertainment team (Mason) absolutely amazing!”
+We couldn’t believe the price of our two night pod, and honestly we were not expecting much, but myself and the kids loved this more than any haven or park dean, the staff made it, and the complex was just lovely. We are coming back, and I never even heard of this place until I found a last minute bargain break.
−The little black fruit flies/bugs. They were everywhere (I am guessing from the heat) but not the camp sites fault. Next time we would book a caravan and not a pod as you defo need a fridge during a heatwave.
Sandra
United Kingdom · Family · April 2026
6.0“Lovely”
+Staff were very friendly, accommodation was good Plenty to do on site
−Kettle on pod, beds made up on arrival and warm showers. The shower was so cold like an ice bucket challenge. And the heater didn't work in the pod.
Donna
United Kingdom · Couple · December 2025
1.0“Let down sue to duplicate booking apparently”
+I would of liked to have actually got there instead had my booking cancelled at 11.30am on the day I was supposed to arrive between 3&7 pm
−Being left with no accommodation at the last minute and having to find something else at a bigger cost so it didn't let my 12 year old down
Gemmell
United Kingdom · Family · October 2025
10.0“Great place to stay”
+Was clean and tidy well located to all amenities
Becki
United Kingdom · Family · September 2025
9.0+Clean and quite spacious really
−Could do with maybe another socket on another wall