Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 173 reviews.
CarolC123
Family · July 2026
“The reviews do not do this hotel justice.”
+I was most impressed: despite the reviews, the rooms were very clean, and they provided everything we needed; the lounge and restaurant area was welcoming, the staff were friendly and helpful; and the breakfast was very good. PS the only drawback was that the rooms were hot, but the hotel had kindly provided fans for us.
SteveI433
Business trip · July 2026
“Noisy Hot and terrible Food”
+Hotel is on an industrial estate with car park which logs registrations. Arrival fine but hotel was iike an oven room boiling hot and window barely opened fan in room was full of dust filthy. Rest of room clean but tired like building. Had meal deal which was awful served cold and took an hour to get, All frozen heat em up stuff very poor quality & not very nice, Never got my sweet either. Breakfast was terrible buffet of very poor sausages wet limp bacon powdered scrambled egg tinned mushrooms etc etc sliced white bread a really poor quality offering in end only had toast. During night a car alarm was going off nobody bothered to sort it car registrations were all logged so they would have know whose it was, Then delivery at 5.00am so not a great night all in all. I suppose you get what you pay for I wont bother again rather drive 180 miles home and back again!
skibrox81
Business trip · June 2026
“Disappointing service from start to finish”
+I appreciate that Travelodge is a budget hotel, so I wasn't expecting luxury. The room was clean and basic, although it did have a strong smell of wet dog. Reception advised they were fully booked so we couldn't move rooms. The cool reception and restaurant areas were a welcome relief from the heat. Unfortunately, the customer service was poor throughout. Check-in consisted of the receptionist asking for my name, pointing towards the room and sending us on our way. No welcome, no explanation of the facilities, breakfast or bar - we felt like an inconvenience. Dinner was equally disappointing. Our starters and mains arrived together with no apology, we weren't given any cutlery until we asked, and our wine glasses were dirty. Finished plates sat on the table for ages while bar staff appeared to be on their phones, and the vending machine was also out of order. The experience was poor enough that we chose to have breakfast at the nearby Premier Inn instead. Budget hotel or not, basic hospitality, attention to detail and customer service shouldn't be too much to expect.
“Horrible”
+Staff were so rude and unhelpful room was a health hazard with the heat I was only there 10 mins and felt like I could not breath Staff had nothing to say not helpful and rude If I stayed i would of passed out it was that bad. do not recommend at all and this was only a day which was 25'c god forbid if this was a hotter day no aircon no window open nothing just a sweat box and deadly environment.
Ruth_E_K
Business trip · June 2026
“An OK Travelodge, but I won't be rushing back”
+Stayed 2 nights for business. There's tons of parking spaces, although you still get the trade vans parking in the disabled spaces as you do at all hotels. The room was clean, comfortable and well maintained. The food in the restaurant was hit and miss. I had a burger my first evening which wasn't great (the chips were lovely) and it was accompanied by a glass of wine in a dirty glass. The second evening I had a pizza which was really nice accompanied by another glass of wine in a dirty glass. Despite having white Pinot Grigio on the menu, this was out of stock on both evenings. On the second evening one of the staff said "I don't know why it's still on there cos we haven't had any for ages". Perhaps update the menu then. It's an OK Travelodge, but I won't be rushing back.
kathryngK3537ZF
Business trip · June 2026
“10/10 due to one individual. One person makes the whole experience worth it.”
+, absolutely stellar. I wasn’t expecting a lot but a massive shout out to the young lady who was working 10/6 evening on the reception, I’ve unfortunately forgotten how to spell her name but she alone turned the stay from a 3/5 to a 5/5. Thank you sweetheart, you were excellent.
mikelg802
Group of friends · June 2026
“Good stay with friendly people.”
+Very friendly welcome from reception team.George and Callum where very friendly and welcoming.The hotel was very clean all around including the rooms.I did not have Breakfast but it looked delicious, and the Gentleman on check was also very friendly and accommodating. I will be back when on the area again. Strongly recommended.
maryjC88CF
Couple · June 2026
“Clean hotel with great service”
+The two gents at the reception when we checked in were really welcoming and attentive to detail. Our room was small compared to other Travelodges but very functional. But what cough our attention what the cleanliness of the bedroom and the all hotel in general. The atmosphere, service and the breakfast were outstanding during our night stay. Highly recommend this hotel to family and friends. This is our second visit in the last two months and we definitely will be back.
KarenA832
Family · June 2026
“Great place to stay”
+We were warmly welcomed by Callum on reception who doubled as the bar manager. He was charming and extremely helpful. We’d heard some less flattering things about a Travelodge along the M4 corridor but this was newly refurbished, clean and had modern amenities. The rooms are nice, with modern technology and fittings. Smallish but very functional. The price per room is also very good. Thank you Travelodge!
marlows2026
Business trip · June 2026
“A genuinely welcoming stay every week”
+I’ve been staying at the Travelodge Swindon, Delta Business Park, Great Western Way, Swindon, SN5 7XG regularly for around a year now because of work. At first it was Tuesday and Wednesday nights, but since the new year it’s mostly just Tuesday. Same drive every week from Hertfordshire. Usually tired by the time I arrive. Especially after a full day on site. Savanna is one of the main reasons this has become such a good experience week after week. One thing I’ve noticed consistently is the welcome from Savanna on the front desk. I genuinely think she deserves recognition for the way she represents the hotel and the effort she puts into every interaction. It sounds like a small thing until you’re the person walking through the doors carrying a bag, mentally still half in traffic and emails and whatever the day was. She always smiles, asks how the journey was, remembers faces, makes conversation naturally without it feeling forced. It’s a 2 hour drive in the morning, so by the time I get there after a full day, that kind of welcome genuinely makes a difference. There’s something calming about being greeted properly after a long day. I leave home early, get to my office for 7:30am, wo