Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 45 reviews.
Freedom2create
Canada · Solo · May 2026
−Advertised as dog friendly, and when I went to check in I was told no pets accepted.
Gary Cahill
Canada · Family · February 2026
+The owner and staff could not possibly if been more accommodating. The property and gardens.
Stella
United Kingdom · Couple · November 2025
“Lovely stay”
+We loved staying in the cabin, having use of the kitchen, Free use of kayaks. The cabin was close to the lake. It is a short walk to the main road which is dark at night, but we took a head torch. The beds were so comfy, and both Byron and Antonia were so helpful.
−There was some building work happening, but we were informed and compensated for this. It didn't spoil our stay.
Sarah
United Kingdom · Solo · March 2025
“Lovely room but hard to get to at night”
+The room was well equipped, spacious and clean. The shower was hot and the bathroom nice. There is a wooden pier nearby with the most magical view of the lake. No one was there so it felt like a private pier!
−I really wouldn’t recommend this place to a young solo female traveller. It’s a bit hard to find once you get dropped off. You have to go down lots of little alleys. In the day it’s not so bad but at night none of the tuk tuks want to take you close to where the rooms are. And if you walk there’s a lot of dogs who aren’t as friendly at night. I was scared coming back at night a couple of times. But for an older seasoned traveller that wants a really great room next to a magical bit of the lake I’d actually highly recommend the place.
Rob
United Kingdom · Couple · January 2025
“Pleasant”
+The pier was nice
−Smell of mold from poor ventilation in the bathroom. No signs to find the hotel from the road.
Owen
United States · Solo · December 2024
“Good”
+The hotel itself was nice.
−The roads leading up to the property were in poor condition.
Anna
Guatemala · Couple · April 2024
“Very quiet area with nothing to do - perfect to escape the busy world but not for me.”
+I liked how helpful the host was. He send a message via Whatsapp, telling us where the location is specifically and how to get there. He was also very responsive and was able to provide quick feedback. The kayaks were free for use!
−First of all, I was not very familiar with the area so I was not sure what it would look like. The pictures of the place were what got me hooked but I did not know that the Cobañas were going to be so far away from San Marcos. Taking the Tuk Tuks back and forth between San Marcos were ridiculous. They were charging us 25-30Q PER PERSON (because I was a foreigner) and one time, someone even tried to charge us 70Q per person. The Cobañas had a nice yard but the room was very dark, hot, and the bed uncomfortable. The shower pressure was very weak. It was really difficult to take a shower. The room had a notice that said it would take 3 minutes for the water to warm up but the shower still did not turn warm even after we ran it for 10 minutes.
Georgia
United Kingdom · Group of friends · March 2024
“Good”
Emily
United Kingdom · Couple · March 2024
“Rude management, overpriced, soulless.”
−The actual owner of the property (who lives in the US and clearly treats his local cleaner very poorly) was pretty rude to me on the phone when I hadn’t been able to book for 2 people due to a glitch on booking.com and was trying to rectify it once I arrived. The property is hard to find if you don’t get dropped off by lancha, you have to walk through little alleys full of barbed wire and dog poop. It’s walled in by concrete and feels a bit like a prison yard, not a place to hang out. The kitchen is very dirty. Completely overpriced. Not close to cafes or even tiendas so good luck walking home after dark…
Emily
United Kingdom · Couple · March 2024
“Worst hostel/hotel experience of 3 month trip”
+it’s a room with a bed in it….. (that’s pretty much it). The cleaner lady is very nice (and treated terribly by the manager who is in the US).
−Rude manager, doesn’t even live in Guatemala and makes his underpaid cleaner manage the property for him. I honestly don’t know what you are paying for here. Worst place I’ve stayed in over 3 months of travelling. Soulless, bad location, overpriced.