Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Daniela
Australia · Couple · October 2026
10.0“Always loved our stay at The Steinbock. The perfect Klosters experience, cosy and friendly, helpful staff”
Polly
United States · Couple · October 2026
7.0+Location was central, terrace was spacious. Common areas were welcoming.
−Shower was moldy and the room was small; European accommondations usually are but this one was tight. Bedside tables and a place to put luggage are simple comforts.
Gabby
Spain · Solo · October 2026
7.0“Generally ok but the attention to the client is minimal! If the reception it’s only going to be open for a couple of hou”
+Very central and very clean! Very quiet at night! Free water and tea bags in room - but couldn’t open the water* Aesthetically quite nice with beautiful wooden doors and high ceilings
−Asked for double bed and was given twin room! Was told it was an upgrade but not given opportunity to downgrade ie to double bed which is what I prefer! The code to get in was explained very quickly and incompletely so myself and 2 other guests had difficulty getting in! I rang and texted 2 phone numbers but nobody replied or even acknowledged them! If that had been late at night and I hadn’t worked it out, I would have been sleeping on the street! *There was free water but unable to open the tightly screwed bottle!
WILLIAM RORY
Spain · Solo · October 2026
8.0“A pleasant stay in a beautiful location”
+The location in this beautiful well-preserved village was perfect. The room was adequate and the bed was very comfortable. The staff were very friendly and helpful, kudos to Maria!
−The TV wasn't worth warching - unless you like Spanish gossip or soaps 24/7. Not that I went to Begur to watch TV, but I was disappointed that Netflix or Prime or English language news programmes weren't available . Breakfast was a meagre affair (1 cereal - oatmeal), and the coffee was bitter. Definitely not worth the extra. WIFI signal was weak in the bedroom and dropped out more than once.
Bryony
United Kingdom · Couple · October 2026
10.0“Well worth a stay. I’ll be back.”
+Truly beautiful converted old townhouse. Loads of character, charm, comfy and super helpful staff.
Adeline
France · Couple · October 2026
8.0“Séjour agréable”
+L’emplacement et le style
Pierre
France · Couple · October 2026
7.0“Begur, Palafrugell, Pals... : Costa brava.”
+Séjour calme, chambre très propre, petit-déjeûner bien servi.
−Facturé 15 euros, le petit déjeuner n'est pas d'un bon rapport qualité prix. On n'y trouve pas de yaourt, par exemple. Mais c'est surtout la présence humaine qui manque à cet hôtel. La personne qui sert le petit-déjeûner et fait les chambres est très aimable et fait très bien son travail, mais on apprécierait d'avoir aussi quelqu'un à l'accueil en arrivant, en repartant. C'était le cas il y a quelques années pourtant. Est-ce un modèle dépassé ?
marie
France · Couple · October 2026
8.0+Le charme du lieu
−Un peu compliqué au départ pour obtenir le code d'accès
Francisco
Uruguay · Solo · October 2026
7.0“Disfrutable”
+La ubicación excelente, y muy linda y confortable la habitación, la tele grande. el estilo era una mezcla entre moderno y la arquitectura del casco antiguo.
−Falló un poco la recepción, yo venía en moto y no podía prestar atención al celular, no sabía que no iba a haber nadie al menos abrir la puerta y entrar, estuve unos minutos sin saber que hacer, llamé a un número que figuraba ahí afuera y nadie atendió, en ese durante llegó otra persona también para alojarse que no sabía como entrar tampoco, al final me llego un mensaje al wpp con las instrucciones para poder entrar y ahí entramos los dos. la otra persona estaba también en la misma sin poder entrar. Tampoco me gustó que no quedara ninguna luz prendida en los espacios comunes, durante mi estadía solo me crucé con alguien cuando estaba yéndome al día siguiente. Me dio esa sensación de sin vida
Rosa
Spain · Couple · October 2026
8.0“En resum :bona estada,rebuda cordial, personal agradable i esmorçar bo.”
+Decoració molt agradable,potser per dir algo algún penjador a la habitaciò per jaquetas.
−M’agradat tot, potser sería interesant incloure el esmorçar, si es pot. I Les habitacions de la entada son macas pero sorolloses quan entran els altres clients i estás ja dormin!