Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Lucy
Australia · Solo · February 2026
“SKI IN/ OUT EVERYTHING YOU NEED WITH THE MOST AMAZING VIBE”
+I have stayed at Butter Hotel 2 years in a row now and it just keeps getting better! Their updates for this season have been amazing, the hotel is warm, cozy, there’s a coffee/ tea nock upstairs that’s 24/7, the rooms have been upgraded and are so clean and comfortable! Washing machine free for use, and don’t even get me started on the breakfast, unreal!! THEN there’s the restaurant, the heart of the hotel, where everyone comes to talk about their day, eat amazing food and some healthy competition with the pool table! Jamin Rentals is just down the stairs, it’s an absolute unit of a place you really couldn’t ask for more! I can’t recommend this place enough, truly a home away from home.
−That I had to leave 😭
Fitzpatrick
New Zealand · Solo · January 2026
“Great accommodation overall”
+Staff were very friendly Facilities were great Awesome location
−Beds weren't the best in terms of comfort, but it wouldn't stop me from going back again
Lotze
Australia · Group of friends · January 2026
“Amazing place for short term snow boarding stay.”
+Super supportive staff, very helpful.
−Although it comes with staying in a hostel, it sometimes can get little noisy. But quiet after quiet hours.
Jonathan
Singapore · Solo · January 2026
“Weeks boarding”
+Decent location - 3 min walk to the closest lift - onsens 10min walk, few restaurants nearby, although this becomes more limited after 6pm. 2 pillows, good mattress, duvet, pressure in showers, clean and modern. Staff are very attentive and friendly, cheery - clearly enjoy their job, and it helps create a nice environment in the accommodation. Free drinking water, tea and coffee - and use of the washing machine - pickup and drop off. Breakfast is filling and varied - eggs, sausage or bacon, cereal, toast, yoghurt, tea and coffee - i even got some salt and PEPPER! Gear rental shop below, with lots of new high-quality gear and fantastic service from the highly experienced and knowledgeable staff. Again, staff clearly like working there. Shout out to Scotty - he clearly does know!! Also have good coffee available until 1 pm. Great stay all in all!
−The breakfast is good, but on some days the options were a little less, as some options had ran out - i understand some guests may take too much and then after making more, potentially it goes to waste - Breakfast finishes at 9am - but I recommend getting there before 8.15 to have the full selection. It would be nice to have oj aswell as apple juice. Another space for quests to relax outside their room or the bar would be nice - maybe at the end of the corridor where there is less foot traffic than the chairs in the nook.
Josephine
Australia · Solo · January 2026
“Amazing”
+-Super close to Cortina and Norikura Resorts and the pass gets you access to both. -Room was clean and bed was comfortable -Staff were lovely and helpful -Rental store down below so you don’t have to trek to far to get ya ski gear -Breakfast included was elite (toast, cereal and eggs) especially for the price of the accommodation -Bathrooms were clean
−Bit of a hike to get to any other ski resort but there is a bus A bit out of Hakuba but still the town was peaceful
Yi
China · Solo · December 2025
+Breakfast is delicious, With milk, coffee , toast sausages bacon and scrambled eggs, yogurt and cereals. There is a dry room and washing machine completely for free, The shower downstairs is nice and clean the water is really powerful：) The bus stop is right hand 20 meters and the lift No. 8 is left hand 20 meters. Staff was really nice and helpful, The pickup and drop off services are awesome! The night performance in the bar was splendid. So thank you Amy, James, Kai And others I don't know their name, but a 5 🌟 hotel and 5 🌟 staff! Hope next time i can still stay here!
−I hope upper bunk has a fence keeping my socks from falling off :)
Josh
Australia · Solo · December 2025
+Legendary staff. Fun night activities. Great food.
Selman
United States · Couple · March 2025
“Bad”
Judith
New Zealand · Solo · March 2025
“Nice staff. Close to lift. Great free shuttle service.”
+Very close to the lift. Friendly staff. Great free shuttle service for bus/train and other resorts. Comfy beds.
−Could do with a cosy hangout space for guests who don’t want spend time in the bar and some privacy bunk curtains in the mixed dorms. No kitchen, so if bit expensive eating out if you’re on an extended stay. But to be fair, this is a new renovation, so some of these things might be coming…
Angie
Hong Kong SAR China · Solo · March 2025
“Snowboard Trip Bucketlist Recommendation”
+I love my stay with the Butter Hotel, which is close to Cortina and a decent walk to Norikura, the staff and people here are very nice! I really enjoyed my stay here:) and would recommend this to fellow snowboarders