Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 59 reviews.
sanne
Netherlands · Solo · June 2026
“Little paradise”
+The owners were too kind and loved making conversation. The place is under construction bit by bit and the finished rooms look fantastic!
sanne
Netherlands · Solo · June 2026
“Great homestay”
+Beautifull location and super kind owners
−The facilities were turned off the first moments, but after mentioning it was all working properly. Including warm shower
Oulgiht
Morocco · Couple · January 2026
“Terrible, we ordered two night but we spent only one tough night there”
+The only good thing is the view although we though that it’s located in Imlil center
−Everything, there was no water, toilets were out of service, no food to serve and lack of communication from the owners
Mizo Solo Traveller
Morocco · Solo · January 2026
+It was in the repair place, no hot water, even the water had outraged at the night I reserved 2 nights but get one because I couldn't continue the second one especially I was with my family
−We were family arrived at and they treated people as nothing, the weather was cold with no heating no cleaning places
othmane
Morocco · Solo · January 2026
“Worst experience ever - completely irresponsible host”
−I arrived on December 31 around 11:00 PM with my friends. We each had separate confirmed reservations. When we got there, the auberge was completely closed. No lights, no staff, no reception, no access. Nothing. We knocked on the door for a long time and called the host repeatedly. At first, the phone was ringing with no answer. Then the host turned off his phone entirely. We were left outside from 11:00 PM until 1:30 AM, on New Year’s Eve, in cold and snowy weather, with nowhere to go. What makes this unacceptable is that before arriving, the host confirmed by phone that he was there and told us to come. This was clearly false. After that, there was zero communication: no message, no explanation, no apology. None of us stayed at this property at all. This was not a misunderstanding or a small issue , this was a complete failure to provide the service that was booked and paid for. Abandoning guests late at night in freezing conditions is irresponsible and unsafe. This place should not be listed. If you care about reliability, safety, or basic professionalism, do not book this auberge.
Gabriel
United States · Solo · December 2025
+My room had an electric heater, which was a very pleasant surprise. The building was open and no one was there when I arrived. The gentleman in charge did come around in the early evening to check on guests.
Wilbee
United Kingdom · Couple · November 2025
“Working facilities, lots of blankets, no hot water and very cold at night.”
+Clean, working toilet, sink and shower. Beds had plenty of blankets. Also a terrace where you could see the beautiful surroundings. The property was clean.
−Very cold, and no hot water. Building was left open, and not very secure.
Arroub
Morocco · Group of friends · October 2025
−Hygen, no shower, no toilet, the whole building is just a mess, expensive and no food no nothing basically.
Essaghiry
Morocco · Family · October 2025
+My stay at Riad Borj Toubkal was amazing! The view is stunning, with beautiful mountains all around , so calm and relaxing. The place is very clean and peaceful, perfect for a quiet getaway. The owner, Said, was super kind, helpful, and welcoming. I definitely recommend this place!
Stepan
Czechia · Solo · October 2025
−Nowhere was it written that the building was under reconstruction.