Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 45 reviews.
Kelly
Philippines · Solo · July 2026
+Ambiance, clean and comfortable vibes.
−None
George
United States · Couple · March 2026
“Brent Hill has potential but failed at too many things.”
+There is now a laundry Mat , Store and coffee shop with Food on site at Brent Hill. Those are nice additions. Location is good if you're visiting Brent International School, Baguio Campus, There is a small Frig, microwave and kettle with some limited utensils. The unit owner did allow an extra guest using existing bedding which was nice.
−Brent Hill 204 Noise is too much being by the road. The unit faces the road on the second floor. The insolation is non-existent. I was woke up daily by a Church Bell, Vehicles and motorbike traffic and an annoying Taho guy. It's not a bad thing for him to sale in front of the building but the loud chants starting at 6:30-7 am was a little much. He was there most of the day. The unit had two fans but no heater and it was extremely cold at night getting down to 9 C. We froze. Lucky we brought a quilt as the blankets provided did not suffice, A portable heater would be a nice addition to the unit. The unit had a personal hot water heater in the shower but it only got Luke warm. The water is extremely cold in Baguio due to the low temps. To overcome this, I heated water in the Kettle and poured it in the bucket in the shower. The power was out from 0700 am until 5 PM on Friday. It was a scheduled outage but notice was not given to guests, guards, or security until 9 am on Friday. When the power went out, I was told by maintenance and security it was unscheduled which was wrong. The unit owner of our condo blamed the Condo association which is still unsatisfactorily. There was time to p
Anna Marie
Philippines · Couple · February 2026
+Location
−The comfort room smells really bad.
Ferdinand
Netherlands · Couple · December 2025
+Good location simple disign good space
−No cooking equipment our even a air vent our ventilation what made the room very humid
Jun
Canada · Business trip · May 2025
“Not worth it and wouldn’t recommend to my friends.”
+It’s near the city hub, which is the closest gym.
−A lot!! 1. When I came, the guard was asking for an endorsement letter in which I was told prior by my host that it was already given to the guard. Apparently, it was given a long time ago when I booked my stay and it wasn’t endorsed properly. What worst is that they won’t allow me to enter my unit despite showing them my booking details and confirmation number. The host can’t be reached for almost an hour. If he didn’t answer my phone call, I would resort to booking a walk in stay in the unit and pay for that again which is crazy!!! I was so tired from my trip and I arrived at around 9pm and got checked in at around 11pm which is unacceptable. They gave all the responsibilities to the guard which isn’t their job. I just hope they have a 24hour competent receptionist. Also, my host was not even apologetic of the discomfort it caused me. 2. The internet connection was way too slow. There were 2 days that they don’t have internet connection so I missed my zoom meeting. There was no back up plan for that. Also, even if I use my data, it couldn’t reach the unit. I wasn’t happy of that. 3. There was one time that we didn’t have water supply and there was prior notice about the incident.
Jane
United Kingdom · Solo · April 2025
“Clean property but had maintenance issue”
+The building and property was clean and comfy
−The property has a few maintenance issues. Broken tap, toilet seat, light bulb, etc. The shower didnt work properly, cold most of the time and then scalding hot. No hot water from either sinks. Apartment is on 2nd floor and faces the front road, there is a motorbike vendor selling food at 6am and shouts very loud - waking everyone up.
Maria
Philippines · Solo · April 2025
“Exceptional”
Charmaine
Philippines · Couple · February 2025
“Exceptional”
+I like everything. The staff (Mildred) is also friendly and helpful. Would come back to stay longer.
Carmel
Philippines · Group of friends · February 2025
“Superb”
+- Unit owner and caretaker are readily responsive and attentive to your needs - Check-in was smooth as the condo building has able security 24/7 so you can easily check-in even at the wee hours of the morning (like in our case) - There's also speedy wifi available - Location was near Hot Cat Cafe and Pink Sisters Convent
−I was actually generally satisfied with my stay. Although, just a few minor concerns... - The fitted sheet didn't actually fit the mattress, leaving the mattress slightly bare when I wake up and had to rearrange the sheets - I wished there was a mini bar soap or hand soap available in the bathroom These are just minor things and I wouldn't even be bothered by these, to be honest. And I wouldn't hesitate to book this unit again when I get back.
Malipat
Canada · Family · February 2025
“I would love to come back again, but please make sure to clean thoroughly before guests will come.”
+Quite location, clean facilities, staffs are accommodating.
−Street parking, The unit has molds but was resolve when requested to be cleaned.