Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
PaulandCelest
Couple · January 2025
“Book at your peril, don't believe the fake reviews”
+Did not get the room we booked, reception just said sorry not available. The room we were given was a cheaper room but we were not offered a partial refund. The hot water in the shower did not work. Breakfast was poor quality and cold. We were so unhappy that we checked out 2 days early with no refund. Got a surprise a few days later when we got a message from booking.com thanking us for our review, odd as we had not done one. On checking we had done a review leaving no comments but a score of 10 rating it excellent. On further examination of reviews it is obvious that this hotel has found a way to do there own reviews on customers bookings and using customers names. The vast majority of 10 rating reviews have no comments attached, informed booking.com but they we not interested. FALSE REVIEWS
theab542
United States · Couple · January 2024
“Good location”
+Proximity to the beach is great, just a minutes walk. And several restaurants nearby. Room cleaning could use some help, housekeeping not great at removing the dust. The room itself is fine with blackout curtains, comfortable bed , cold AC and plenty of hot water. The only downside were the unattended children at the pool. It would be great if management would enforce the pool rules. Other than that, pool was clean and nice to swim in on those hot days with plenty of sun beds, umbrellas and pool towels.
722lubai
Belgium · Family · December 2023
“Worst ever”
+Worst ever… + 1.Hotel dislocation very close to beach 2.Good Wi-Fi 3.Clean swimming pool - 1.Dirtiness all over the place 2.Unpleasent cleaning staf( They worked in the room during showering) 3.Very difficult to get closer to hotel with your baggage 4.Location is slum. Near by hotel is graveyard 5.Staf is kind, but don’t speak English. 6.After switching better room, we got it with the damage santechnick Conclusion-very uncomfortable, poor and dirty.
57quanghienn
Family · November 2023
“I have had a comfortable at Brenta Phu Quoc Hotel, staffs are very friendly and helpful, breakfast was delicous and vari”
+I have had a comfortable at Brenta Phu Quoc Hotel, staffs are very friendly and helpful, breakfast was delicous and varied, nice and clean pool, just walk 2 minutes to get the beach, I will come back this place soon, thank you
Shiivani
India · February 2023
“Good service , Budget hotel”
+The staff are nice and kind. The room sizes are very good. Its a budget hotel. beach is 2 mins walk. there is nice bar right next to the hotel with live english music. Buzzing. beach is clean and nice. Pool is well maintained at the hotel.
Verified traveler
Group of friends · September 2019
+ベッド、枕が臭くて寝る時とても不快感があった。
+Etablissement très bien situé, proche de la plage. Bien équipé et propre. Par contre le service est très moyen et le petit déjeuner mauvais.
RonaliceH
Indonesia · Family · April 2019
“Nice play to stay and friendly staff”
+We stayed here 03 nights during laboration holiday. A family room with 02 separate bedrooms and bathrooms is really comfortable for 04 of us. The swimming pool is large and clean, the restaurant serving breakfast on the 03rd floor comes with gorgeous sea view, not too much choices but the food is so so in overall. Specially, the receptionists are ao friendly and helpful, there was some problem with hot water system in bathroom, I have just call them and they come immediately to solve it. Highly appreciate!
T7184GDadamm
Thailand · Couple · April 2019
“OK”
+Good location, quality of room for the price was disappointing. Can get as good a room nearby at a smaller resort for 50% of the price. Bar had good deals on throughout the day. Pool area really good. Breakfast distinctly average. Same price but better would be Phuong Binh Resort which is a stones throw and closer to the beach. If the price was lower I would be happy, but just didn’t justify the 800(ish)000VND a night.
Experience791981
Malaysia · Couple · March 2019
“Hotel that near to the beach with swimming pool and good receptionist”
+The hotel facilities was good. The receptioniat especially the girl in the picture was really kind and helpful, they speak very well basic english. She help to arrange my 8hour island tour with taxi with a very nice guy too. What i can say although the driver can't speal well english, but he very very keen to bring us tour all the good places like starfish beach, sao beach even recommend good price of seafood in ham ninh fishing village which is also one of his friend too! Call him for the best service! Of course because of brenta receptionist i get to know the kind taxi driver too. The hotel provide motorcycle rental too at 150dong per day charge. Only things, muslim really need to pre inform them that you are vegetarian with seafood only. Because the breakfast line did served pork too. So me and my husband only get to eat bread, salad, bolied eggs and coffe from their coffee machine. Overall, the cleanness is well done.