Boutique Hotel Balm

Name: Boutique Hotel Balm
Address: Balmstr. 3, Luzern, CH

8.8Very good1,623 reviewsSee rooms

Hotel

Balmstr. 3 · Luzern

Facilities at a glance

Free Wi-Fi
Parking
Outdoor pool
Breakfast
Daily housekeeping
Family rooms

About this place

Historic Family-Run Gem in Lucerne's Green Suburb Exquisite Dining Experience: Indulge in award-winning cuisine at La Pistache with 16 Gault Millau points or savor authentic Swiss dishes at the Bistro. Cozy Rooms with a View: Relax in rooms equipped with cable TV, a reading corner, and some offering stunning panoramic views. Family-Friendly Amenities: Enjoy free WiFi, a seasonal outdoor pool, complimentary parking, an animal park, and a playground; perfect for a memorable family getaway. To experience the charm and hospitality of Hotel Balm, book now for an unforgettable stay!

Choose your room

Pick check-in and check-out to see live room prices.

5 room types

Choose your room
Room type	Guests	Show prices
Single Room 16 m²Twin beds	Sleeps 1	Show prices
Quadruple Room 28 m²King bed, Sofa bed	Sleeps 4	Show prices
Triple Room 28 m²King bed, Sofa bed	Sleeps 3	Show prices
Double Room 27 m²King bed	Sleeps 2	Show prices
Economy Double Room 17 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool

Food & drink

Restaurant
Bar
Breakfast

Services

Laundry
Daily housekeeping

Family

Family rooms

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Children's playground

Location

Address
Balmstr. 3, Luzern, Switzerland
4.5 km from the center of Luzern
Nearby landmarks
- Lion Monument4.6 km
- Kapellbrücke4.7 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.81,623 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness9.1

Service9.6

Location8.2

Room quality9.1

Amenities8.6

Value for money9.1

Food and drink9.1

RAN
Israel · Couple · November 2026
10.0
“Everything is as accurate as possible”
+Located a 10-minute drive from the center of beautiful Lucerne. There is private parking on-site. The rooms are spacious, bright, well-heated, and comfortable. Everything has been thought of,it’s all very convenient! The shower room is large and bright. There is a balcony in the room with a beautiful view. The beds are very comfortable. We received a warm welcome, and the staff was helpful with any questions we had. The breakfast is perfect,rich, varied, and fresh. Everything is just right at this place; 10 out of 10.
−Nothing. There is no elevator to the second floor, but they offered to help us carry the suitcases.
Mariam
Armenia · Family · October 2026
6.0
“It’s a nice place, very close to Lucerne and very welcoming. The staff is very good.”
+The place was very quiet, the area was beautiful and the rooms were clean and comfortable.
−There was a specific smell in the corridors,which we didn’t like. Also, tea and coffee can be made only downstairs in the lobby, no facilities in the room. There is no elevator and with heavy suitcases it can be quite challenging.
Michelle
United States · Couple · October 2026
10.0
“Wonderful stay”
+The staff were extremely helpful and friendly. The room was cozy and the food at the restaurant was absolutely amazing!!
−Nothing
Susanne
United States · Couple · October 2026
10.0
+This small hotel exceeds at the details and its friendliness of the staff. The hotel also has a restaurant which offers exceptional food. Breakfast was delicious and nicely arranged. All in all we had a very pleasant stay.
−It would have been great to have a bathrobe and slippers in the room to use for the short trip to the outdoor pool but this was just a very minor thing.
Vikas
India · Family · October 2026
8.0
“As expected !”
+Beautiful property. Decent room and a good balcony. Fairly good lake view from our balcony. Missed having a meal at their restaurant. Seemed to be a fab one, as I saw a dish going in from the kitchen to be served :-) Bus stop right at the property, so travelling was no issue. The Hotel is a bit far from the city center ( not possible to walk it kinds) but they were good enough to send us a pass for our tram and bus travel. we used it for free travel though the city. Well equipped spacious bathroom with amenities. Complimentary 24 hr tea and coffee bar at the reception.
−No Lift, although they helped us carry our luggage to our 1st floor room.
Esther
Netherlands · Couple · October 2026
7.0
“Prima”
+Personeel heel aardig, kamer heel schoon en heerlijk uitgebreid ontbijt. Mooie omgeving en je mag gratis gebruik maken van het openbaar vervoer. Mooie omgeving om te verblijven.
−Restaurant op maandag en dinsdag gesloten. Geen laadpaal voor elektrische auto's. Er waren boorwerkzaamheden aan de overkant van het hotel die al om 08.00 begonnen. Dit was niet vermeld bij de booking of op de website. Dus rustig wakker worden of uitslapen was er niet bij.
joao
Brazil · Couple · October 2026
10.0
“Ótimo custo benefício”
+Muito limpo
Arina
Russia · Couple · October 2026
10.0
“Хороший отель”
+Очень классный отель, берите не раздумывая. Он не в самом Люцерне, до центра города ехать 20 мин на автобусе, но отель выдаёт проездной, который позволяет пользоваться автобусом бесплатно, и автобус стартует и возвращается прямо к дверям отеля, это очень удобно! Мы активно пользовались автобусом и не чувствовали никакого дискомфорта по местоположению. Кофе вкусный в любой момент времени. Неплохие завтраки. Приятная территория, есть красивый и чистый бассейн, летом замечательно. Бесплатная парковка рядом с отелем!
−Плохо работал интернет, точнее в нашем номере вообще не работал.
Nelson
Switzerland · Solo · October 2026
10.0
+La propreté, la qualité des installations, l'accueil du personnel, le repas et le petit déjeuner. L'emplacement parfait. La piscine climatisée.
−Rien

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

5 room types

Single Room

Quadruple Room

Triple Room

Double Room

Economy Double Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Activities

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews