Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 63 reviews.
H7262ZRbilla
Business trip · October 2025
“⭐️⭐️⭐️⭐️⭐️ An Enchanting Stay at Borgo Santo Pietro”
+Our stay at Borgo Santo Pietro was pure magic. From the moment we arrived, the calm beauty of Tuscany surrounded us. We were upgraded from the Rosmarino Garden Suite to the Casa dei Fiori Bianchi Pool Suite (Casa de Fara),a secluded haven with a private pool and lavender-scented towels, robes, and bedding that made every detail feel luxurious. Before we even checked in, I mentioned needing a specific mouthwash. The staff found it and had it delivered that same evening,a small act of care that perfectly captures Borgo’s spirit. We took the estate’s bicycles, freely scattered around for guests to use, and explored the gardens filled with lavender, rosemary, and lemon balm. Along the way we saw alpacas, chickens, and rabbits, whose fresh eggs appear at breakfast each morning. Nearly everything served here is grown or produced on-site. Dinner both nights at Trattoria sull’Albero, the “Treehouse,” was unforgettable,soft lantern light, the scent of wood smoke, and soulful Tuscan cuisine at its finest. Borgo Santo Pietro isn’t just a hotel,it’s a living expression of Tuscan grace and sustainability. Every person there radiates warmth and pride. We left restored and already dreaming of our
kchiucarello
Couple · September 2025
“The Stay Of A Lifetime”
+Words cannot express how perfect our stay was at Borgo. We spent four days here to celebrate our engagement and stayed in the Vecchio Forno suite. If we were to return we would be insistent on getting the same room -- we felt so lucky to have stayed in such a historic suite! The suite was massive, with tall ceilings, two bathroom sections, a sitting area, and a gorgeous private patio space. This particular villa we found to be mid-tier in terms of pricing yet separate from the main house. The location of the suite was incredibly central. We had the bike station next to us, the great lawns, pool, and restaurants just a few steps away. The service, from the moment we arrived, was top notch. Staff went above and beyond to meet any small request and we were astounded by the ways we did not see one bill the entire time. Everything was incredibly discreet. My partner and I both got the jet-lag treatment at the spa and we can each confidently say that it was the best massages we've ever received. We also had some of the best Negronis of our lives at the patio bar. We opted to eat at Trattoria for all lunches and dinners and the menu always gave us new and exciting options (we found it was
Chad
Family · September 2025
+This pristine and beautiful property took our breath away upon arrival. Five star service and amenities abound. Our suite was stunning and well appointed. We felt as if we stepped back in time and were reminded of what outstanding service and accommodations should be like ~ a much needed respite after a busy week in Florence. The restaurants were outstanding. Top notch property and my husband referred to Borgo Santo Pietro as the most beautiful hotel he’s ever stayed at. So very grateful. The Heils
CherieAlouette
Couple · September 2025
“Dishonest company, do not give them your money”
+This hotel is not honest about money. This hotel owes me money since over a year, a small sum, only about Euros 300 and has been stringing me along saying they will send, they have sent it, but I've never received it. The only thing I can think is that they have financial problems otherwise what hotel in their right mind would sacrifice their reputation for so small an amount.
katieG212
Couple · September 2025
“Another Refund Failure”
+Add me to the list of people still waiting for a refund... Had to change plans and cancelled my reservation in May of 2025. Although Amex stated that they would refund within 45 days, hotel emailed and said 60 days. After 60 days I contacted them and asked for my refund immediately. No response. I had planned to stay here on one of our next trips to Italy, but obviously that is not going to happen. Beware.
Shroggsarah
Couple · August 2025
“Disappointing for the price-the little details weren't there”
+We decided to book here for my 40th birthday. Whilst it was undoubtedly beautiful, I don't think the management was what was required for the cost of the stay. Prior to staying my husband had organised for a birthday cake for the meal for my birthday as a surprise. Upon arrival three separate staff came to ask about details for the cake in front of me despite my poor husband trying to explain it was meant to be a surprise. The room was nice enough, but the shower leaked and it was clearly a recurrent problem as there was mould, which is not what I would expect for the cost of a night there. On my birthday itself, the hotel and staff did nothing at all to acknowledge it, despite the fact they must have known because of the cake and some friends had arranged for a bottle of champagne for me. I'm not saying they have to do anything, but at much cheaper hotels you would at least get something like "happy birthday" written on a plate, or at least have any member of staff acknowledge it. It was just missing the little extras that you would expect of a place of this calibre. There were also minor issues like housekeeping would always come to do our room whilst we were getting ready for di
+Everything was perfect. Life-changing stay!
+Always wonderful stay here
alc747
Couple · August 2025
“Great resort -- but still waiting on promised refund after dog attack”
+Add me to the list of people who have yet to receive a promised refund from Borgo Santo Pietro. First, let me say that this is an amazing - albeit expensive - resort, and in June we were enjoying our second visit in two years. Unfortunately, on our last full day at the resort, my wife and I were hiking on the trails that meander throughout the property. One of the trails takes visitors to the two fenced-in fields with sheep. While we were standing along the fence observing the sheep, out of nowhere an angry sheepdog sprinted at me and bit me on the back of my leg, leaving multiple bleeding puncture wounds. Not surprising, my wife freaked out - but to make matters worse, the dog followed us closely, threatening to attack again as we walked backward (so we could watch the animal) for a quarter mile or so until we left the area near the sheep fields. To the credit of Borgo Santo Pietro, they arranged for me to be transported by ambulance to a regional hospital 30 minutes away for treatment. That evening, we met the owner of the resort, who was extremely apologetic and explained that this breed of sheepdog is more vicious than those found in places like the UK because there are predato
+The most magical place I have ever stayed!