Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
froggyjosh
Australia · Couple · February 2020
“Horrible place to stay”
+Worst place we’ve ever stayed in. Dark, smelly, and dirty. I have doubts that the sheets on the bed were clean as they didn’t feel fresh at all. A lot of fixtures in the bathroom were very old & broken. I’d actually rather sleep on the beach than at this resort.
Thriftytraveler56
Couple · January 2020
“Mr. & Mrs. Troyan”
+The location is at the end of Alona beach. Not a lot of pedestrian traffic. 10-15 minutes walk if going to the main street via along the beach. Plenty of shops for souvenirs and necessities, lots of street food and restaurants and bars with live music nightly. Our room was comfortable and the ac worked great. The room was large and clean. Right on the beach. Alona beach is not that big but clean. If you’re a smoker it’s great you can smoke just about everywhere, at the bars, restaurants, even the beach. For the money a good deal. Would stay there again. Don’t use the atm machine if possible. They charge a fee about $20 more than you can get on the main island of Cebu.
JRLua
Philippines · December 2019
“Just OK for me and my toddler”
+We were given a room on the second floor. the staircase was too steep and slippery. I believe they made renovations and the changes weren't so safe for a family traveling with a toddler. The bed was big - a makeshift of joined single beds. I guess it was the best they can do even if we told them that we have a toddler in advance.e. Don't expect much problem-solving here and there. The staff was friendly and polite though.
“Not so great.”
+It's a fair hotel. I think it's one of the best hotels in Panglao back in years, but not that much now. No WIFI in rooms... that means keep away from this hotel if you are for business travel and use a lot of internet. Their restaurant offer really good food but is EXPENSIVE. So if you are aiming for a cheaper restaurant, do not eat there. If you are looking for a good seafood restaurant, this one is really good. You can't find this hotel immediately as they are near the beach and is about 400-500 meters away from the main road.
“Bad check in experience”
+Really frustrating experience with checkin. They had made a mistake and checked someone in under my name already when I arrived, and then instead of explaining the situation and asking my friends and I to please wait while they sorted it out, they literally ran away without telling us anything and we had to wait for 45 minutes while they worked on it. Never once apologized or explained, just handed us the key once it was fixed. Also didn’t give us the room we had paid for, ended up with only one bed for our entire group. Was otherwise decent enough for the money and the location was pretty fun if you want to be right in the beach and bar hop.
“Basic but comfortable.”
+The area was absolutely stunning. The resort is comfortable yet basic. The staff are helpful The rooms are large yet a little out of date and could use a bit of work. Overall a very enjoyable stay.
Verified traveler
December 2018
+We paid nearly £70 for one night in this hotel for a family room for 4. The check-in staff did not seem aware that we were arriving. When we eventually were served, we were shown to our room. The room contained 2 beds that were barely larger than singles. There was no window, other than one small one in the bathroom. The towels resembled 10 year old tea towels and we were only provided with 2. The taps on the bathroom sink did not work. The toilet seat was cracked and the fridge did not work. I would seriously not recommend this establishment to anyone at this rate and believe we were mid-sold. I would like Expedia to consider a full refund and suggest they consider whether to retract their contract with this establishment and await a response from them.
michellematias79
Couple · October 2018
“Just So-So”
+Rooms need to be upgraded. No hot shower, water dispenser not working, fridge smells awful. Though room pirce for standard room is php1800, but just thought they could be more beyond an old accommodation. Diving was good with their dive center
“unfair”
+on arrival I was asked to pay 1,200 peso for my son 13 years old to pay for his bed,i refused as I had already paid you ,the lady was quite strict,.on check out I was not asked to pay the 1,200 peso ,a simple basic room ,lots of good resturants only a 2 minute walk
“Kids at the control”
+I had to reset the ac 2 myself. The day I do ask for service in the room I come back and the act won’t work. If you have a problem after 10:00 pm forget it nobody is there except a security guard that he can tell you I sorry the worst place I have ever stayed at in the Philippines and the staff never smiled if you had a problem it seem like you were inconvincing them they were always looking like they were watching a movie behind the counter.