Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
SHEILA
United States · Couple · November 2026
“Spacious and quiet”
+The location was exactly what we needed, close to the train station for ease of arrival and departure. It was close to everything I wanted to see. There's also several food places right outside the building. The rooms were nice and spacious. Fridge and microwave included, which I don't see often in European hotels. The bed was comfortable, but a bit too soft for my tastes. There's multi-sockets right beside the bed - so handy for charging phones! The bathroom was nice and clean (with added slippers for after the shower), the shower pressure was good.
−Bob's picture with the Pink Panther in the bedroom made me feel like I was being watched. I would have moved that to the hallway (not pictured, it was more of a jump scare when you turn around lol). The key for the door was a bit hard to get in and out of the lock. You really have to take your time and figure out where it allows the movement of the key. It was frustrating upon arrival because we were tired from traveling. The breakfast included was at a pastry shop down the street (while I did like the pastry shop, it was inconvenient a couple days we were in Florence). The elevator was small, but that seems to be more part of the building than the fault of Bobotel. The view outside our room was of the scaffolding, so unfortunately we didnt get to see much of what was outside.
Gordon
United Kingdom · Couple · October 2026
“For a short stay ideal. Near train station and in the midst of the biz after a short walk. Good start to the day with co”
+Great Location.
−Everything was great
Benjamin
Germany · Couple · October 2026
“Cannot recomend”
+We could cancel the reservation and were refunded quickly after we arrived and saw the state of the room.
−There was construction work directly on our balcony and the outside of our windows. We should never have had the chance to book the room. At least we should have been noticed by the owner in advance after he saw that we booked. None of that happened. We lost more than 2 hours to find another hotel and move on the evening of our arrival. It was very stressful.
Amanda
United Kingdom · Couple · October 2026
“Great place to stay in Florence”
+Very clean, comfy bed good location . Massimo was very attentive and very helpful
−On a busy road
Elizabeth
United States · Couple · October 2026
“Best meal so far at Matto Matto just steps outside the door!”
+Great location!
−Parking and unloading was complicated. Info about City Cash payment methods could have been communicated more clearly.
sabyasachi
United Arab Emirates · Couple · October 2026
“Great location, clean rooms, nice stay”
+Comfortable,spacious,clean bedroom and bathroom . Excellent location, very close to the train station, restaurants ,Duomo and the other famous locations. The cleaning lady was very nice and helpful.
−Construction is on-going so it’s blocked the balcony view but it didn’t bother us that much.
Blancaviajes
Spain · Solo · November 2026
+La ubicación es excelente. Las camas super cómodas. Y Massimo muy amable y soluciono todo super rápido cuando teníamos alguna petición. Sin duda volvería al volver a Florencia
−Estuvimos agusto
Lucía
Spain · Family · November 2026
“Todo perfecto.”
+Todo estuvo correcto, Massimo es muy atento, pendiente de contestar cualquier duda rápidamente. La pastelería donde vas a desayunar muy atentos y la bollería está muy rica.
−Quizás lo que eche en falta es un armario para guardar cosas.
Santelli
Italy · Couple · November 2026
“Viaggio di nozze 💒 stupendo”
+La struttura è un una posizione veramente strategica, a 2 passi dalla stazione e al centro di una zona storica circondato da ristoranti, locali e localini che abbiamo visitato su suggerimento di Massimo (staff) e ci siamo trovati veramente bene. Struttura pulita e ordinatissima, personale e staff Educato e disponibile. Io e mia moglie abbiamo per caso scelto questa struttura per il pernottamento del nostro viaggio di nozze, perché ci piacevano molto le foto degli interni e delle stanze, abbiamo trovato per caso uno dei più bei regali di nozze. Massimo è un guest che potrebbe dar filo da torcere ai 5 stelle con la sua professionalità, simpatia e dedizione. Anche se esternamente c'era qualche problemino non dovuto alla struttura ma alla ristrutturazione esterna del palazzo Massimo è stato così bravo e interessato da non farci accorgere di nulla. Torneremo volentieri sicuramente e lo suggeriamo a chi ha voglia di essere coccolato in un posto allegro, simpatico e spensierato. 5🌟 su tutto
−Difficilmente posso trovare qualche pecca se proprio bisogna andare a cercare qualcosa, oltre al bollitore presente in ogni camera aggiungerei anche una macchinetta del caffè, perché quello solubile per noi italiani è inbevibile.
Dominique
Netherlands · Couple · October 2026
“Prima”
+De ligging was fijn, in het centrum. Ruime kamers
−De eigenaar was vergeten te vertellen 🥸dat ze aan het verbouwen waren. Onze balkons waren niet toegankelijk en ramen waren afgeplakt. Op mijn vraag hoe laat de werkers begonnen, verzekerde hij mij om 9.00uur. Half 8 dus. Met de auto naar dat hotel komen is moeilijk. Je kunt er niet stoppen met de auto en de garage lag heel stuk verder, dus met veel bagage niet handig.