Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kasey
United States · Couple · October 2026
10.0“10/10 place to stay in Rome.”
+It was wonderful! It was very clean, and they came in every day to restock soaps and towels. Laura was also so kind and attentive. It was so close to the train station which made getting in and out easy.
−Nothing! It was great!
Ian
Australia · Couple · October 2026
10.0“Biancaluna is a great Italian experience”
+It was a real Italian apartment experience. The guy who guarded the front door and kept undesirables out, including us at first became our friend and welcomed us after each of our outings and adventures. Roma Termini is a short walk away. Restaurants, cafes and shops are on every street. We thoroughly enjoyed the Biancluna and found the room comfortable and the kitchen/common room was easy for fixing breakfast or a snack when we did not feel like going out. This was a great place to stay!
−It was a little difficult getting around in the rain
Nikole
Canada · Group of friends · October 2026
8.0“Great stay for our first 2 nights in Rome! Clean, comfortable and secure!”
+Courtyard, communal kitchen space, quick response from host, comfortable beds, access to coffee, clean room and updated bathroom.
−outlet needing to be fixed in bathroom
Rachel
Australia · Solo · September 2026
9.0+Quick responses to questions
Reginald
Australia · Couple · September 2026
10.0+Proximity to Rome Termini and its Mercato. Laura ‘s promptness and friendliness in answering any queries we had. Felt very homely. Looking forward to returning at the end of September for 2 nights before flying home to Australia.
−Nothing.
Mignon
Australia · Couple · September 2026
3.0“The room we booked was not the room we received.it was certainly not worth what we paid. Very disappointing.”
+The bed was comfortable and it was near the train station.
−The room we were provided was not the one we booked. The photos of the room for the booking were different from the actual room. There was no bidet. The furniture was in very poor repair, tea and coffee and kitchen was a shared facility. We complained to both the person who let us in and then Booking.com. We spent a long time on the phone trying to sort this out and were offered free cancellation but on a Saturday night it was impossible to find accommodation at short notice. We wanted the room we had booked, or stay in the room but have our money refunded. Neither option was provided.
RUDI
Slovenia · Couple · October 2026
9.0“Prijazno osebje. Soba je bila čista. V sobi smo pogrešali aparat za pripravo kave ali čaja.”
+Lokacija je bila blizu terminala. Do glavnih znamenitostih je bilo nekoliko oddaljeno.
Ambroise
Switzerland · Family · October 2026
7.0“Bien mais il faut adapter les taxes d'habitation urbaines à d'autres BB et Hôtels de son rang.”
+emplacement non loin de la gare Termini et des commerces.
−Bruits pendant la nuit. Il y a aussi les taxes d'habitation qui sont exorbitants par rapport à d'autres hôtels et BB. Et puis exiger le paiement d'une taxe de 120 Euros, soit 30 Euros de plus par rapport à ce qui était sur l'annonce Booking (90 Euros) est une pratique contraire à l’éthique et à la bonne fois.
santelli.a
France · Family · October 2026
10.0+L hotel est proche de tout les monuments pour les faire a pied et se baladé dans rome ainsi qu il y a les transport metro , bus juste a côtè et la gare de train .
−Poir ma part aucune chose n est a revoir !
Hendberg
Sweden · Solo · September 2026
7.0+Läget var bra. Rent och fint. Snabb incheckning.
−Hissen funkade sådär. På fyra dagars vistelse byttes handdukarna inte en enda gång.