Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
791katied
Group of friends · April 2026
10.0“Fantastic stay!”
+The Berkeley hotel is fantastic! For the price you couldn’t fault it. The room was spotless and very comfortable. The staff were all so friendly and helpful! The breakfast was delicious and it was great to have it included. It took about 40 minutes to walk to the old town and about 6 euros in an Uber. It only cost us 21 euros from the airport in an Uber. Would highly recommend for anyone visiting Dubrovnik!
the3bells
Family · March 2026
10.0“Great hotel with the best staff”
+If you want a hotel that’s spotless, has fabulous staff, decent included breakfast and reasonably priced, then this place is for you. A 30 mins walk into the Old Town, but there are regular buses from the road by the harbour: if you have mobility issues however you may struggle with this location. Really comfy beds/decent hairdryer in room/robes and slippers/great quality shower gel shampoo etc, as well as touches like sewing kit/shower caps and other bits. However the best til last; the staff - just amazing. So friendly 💕 We got there and Jan checked us in with info re buses etc; we asked about nearest shop to get milk for a cuppa ( teas coffees etc in room), and he went straight to kitchen and got us a small jug full. Ines and Maria always smiling, asking how your day was, what you had planned, did you need anything - lovely touch to come into the breakfast room each morning to speak to guests. Then Lydia, once she had made the breakfast coffee on the 1st day, she remembered and welcomed you back on all others days confirming you still wanted that order. We put our cases in the luggage room on the last day, and went back for them before going to the bus station. We had half an h
694eldinh
Group of friends · November 2025
10.0“Perfect for enjoying.”
+The staff was incredibly kind and helpful. I never had this kind of hospitality in any hotel. Great hotel on nice place, close to the main harbour and 15min walk from the Dubrovnik old town 👌
juliedJ7326BD
Couple · November 2025
10.0“FANTASTIC HOTEL AND STAFF”
+Absolutely fantastic hotel. From start to finish everything was brilliant for us. Staff were all amazing - helpful, friendly, happy, smiley, wonderful. Lydija at breakfast was our server and nothing was too much trouble. She had a gorgeous smile every day and a wonderful memory! Elma on reception, again a beautiful smile to greet you every day and so helpful. In fact every single member of staff we were in contact with were amazing. Breakfast was excellent with lots of choice and the pastries and cakes - wow! All homemade and delicious baked by the onsite pastry chef (sorry didn't get her name ). Rooms were very good size and extremely clean with our room's balcony overlooking the pool (closed for the season but not an issue for us). Cannot say enough about how enjoyable our stay here was. Would HIGHLY RECOMMEND. Anyone coming to the beautiful Dubrovnik should book a stay here. Gruz is a great base for visiting everything in the old town and the bus stop is literally outside of the hotel. Such a wonderful place and staff. Thank you all for an amazing stay!
supergreen7
Couple · October 2025
10.0“Staff Treated Us Like Royalty, Room Was a Bonus”
+Wow, what a gem of a hotel. Our room looked like it had just been personally cleaned by a superhero with a vacuum. Spotless, modern, comfy bed that felt like sleeping on a supportive cloud. Fridge? Check. Coffee and tea? Check. Balcony for dramatic morning coffee sipping? Also check. Breakfast was included and honestly could have been its own attraction. Fresh food, hot and cold options, bacon, eggs, sausage, the works. And then came the coffee. Not just regular coffee, but fancy barista magic. The cappuccino was so good I briefly considered proposing to it. Yes, it was October and the pool was not heated. Did that stop me? Of course not. I jumped in like a brave, slightly shivering champion. It was less swimming and more involuntary cold plunge therapy, but I survived and felt strangely proud of myself. The real stars of this hotel are the employees. They answered every question, gave directions, made recommendations, and kept bringing us delicious drinks like coffee angels. Maria and Ines were especially amazing. They went the extra kilometers to make us feel welcome, cared for, and caffeinated. Would 100 percent stay again. Preferably when the pool is warmer, but either way, I a
tanjaf900
Couple · October 2025
10.0“What a great boutique hotel! Amazing staff!!”
+We just had 7 nights at this hotel and we couldn’t fault it. Modern, clean and comfortable. The buffet breakfast was fresh, good quality and plentiful. The location which is off the main road is minutes from the bus stop to take you to the Old Town and we walked 10 mins to the bus station to visit Cavtat (which is a must place to go to as it’s so lovely!). This hotel is well placed for exploring Dubrovnik. It is near the Dubrovnik Beer Company and The Red Museum! A big thumbs up for both. The main thing though was the staff. Friendly and helpful at all times. Marija and the team (Anja especially although they were all excellent but we didn’t know everyone’s names) were 5 star and really went out of their way to be super helpful and giving advice on buses and places we visited! Brilliant! We can’t recommend this place enough!!
lozzygk
Group of friends · October 2025
8.0“Great break.”
+Lovely helpful staff on reception and the restaurant. Anya , one of our breakfast waitresses gave us ideas for day trips which was really helpful. We were well cared for regarding tea and offer refills. Breakfast was continental and some cooked. The cooked food was not very hot though, so this put us off having it. The safe in our room wouldn't work. Staff came to look at it and we were told a new one would have to be ordered. Meanwhile we were having to use our friends safe, but they were in a room on the next floor up which was a bit inconvenient. On the last day we noticed that the safe had been replaced...but nobody informed us! The hotel description says that there is an indoor pool as well as an outdoor pool. There was no indoor pool though. Very disappointing. Rooms are a good size. Very clean hotel. The i pad that is available in each room is helpful but needs updating re bus prices etc. Hotel situated on a very busy road, but walking distance to bus stops and the port. €2.50 for bus to the Old Town, and need to cross over the main road to get the bus going in the right direction! Tried 2 local restaurants. Amfora....but the food was disappointing as the pasta dish served o
+Nice location, spacious room, lovely and helpful staff, and an excellent breakfast
kevinao2018
Group of friends · October 2025
10.0“Highly recommend this hotel - Staff were so friendly and welcoming”
+Highly recommend this hotel. We were a group of 4 friends staying for 3 nights. The hotel was a great location. There was a bus stop very close by with buses leaving very frequently into the old town. There were lots of beautiful hidden cafes and restaurants very close by with prices very reasonable and excellent food. The rooms were very clean. The highlight of our stay were the staff and their unbelievable friendliness and customer service. We arrived very late due to travel delays and the first thing the lady asked us was 'Are you hungry'. Nothing was a problem. They were so welcoming and friendly. Thank you.
+We stayed at the Berkeley for 4 nights at the beginning of our vacation, and 1 night at the end. We recommend it to anyone who visits Dubrovnik. The breakfast is delicious and the staff is absolutely wonderful. (reception, breakfast servers, cleaners) They go above and beyond to be helpful and friendly. Seriously, these people are awesome! The bed was very comfortable. There are no restaurants in the immediate vicinity, but there are several a short walk away down a flight of stairs to the port area. (If you have mobility issues, this might be a problem.). We easily caught a town bus to the Old Town from the port area. The main bus station is also a short walk away.