Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 105 reviews.
ymurat0109
Solo · February 2025
“The staff and the location of the hotel are so good”
+I stayed at this hotel 3 times, in August, September and November.I work as a manager in a department in the tourism sector in my own country, but the best thing for me in this hotel is the employees. the staff are really great and helpful.Especially Aleksandra and Alina, who work at the reception, work really devotedly and are very helpful, they tried to help me with everything every time I came to the hotel. One of the reasons why I chose this hotel is its friendly, helpful and dedicated staff.I would like to thank especially Aleksandra and Alina.If I briefly talk about the hotel The location of the hotel is nice. The river view is wonderful. Close to public transportation points to reach the city center.The hotel also has a pool, spa and parking.Wifi connection does not work very well everywhere except the lobby, in some rooms the wifi problem needs to be solved but you can use your own internet.Rooms are cleaned daily and the housekeeping staff are great too.In my opinion, the most negative part of the hotel is the restaurant. They are weak on food and need a stronger food menu and more delicious food. The most negative part for me was the food, but you can also buy food from o
“A good central location to begin a journey”
+I have stayed here before and it's a clean, safe bet for first trips to the capital. A (now) western level of comfort and all the services are there. Cafe and lobby bar have very affordable treats, for example. Breakfast is varied and decent, very efficiently cleared tables and topped-up food areas. The rooms are modern, clean and the views are likely the best in the capital - ask for a high floor. The only annoying things are the centrally controlled AC and only half-openable windows. The latter undertsndable, but still annoying for photos! Being an old Soviet hotel, you kinda have to expect the brown water - It's something I see a lot. But for lesser used rooms, housekeeping need to be going in and running the water for a good five minutes every now and then - to save guests getting a shock. For those unfamiliar with the region, it can be concerning. Book ahead for a better price. They'll take cash or card (Apple Pay/UK Visa Debit working at this time)
SimonOConnor1
Solo · October 2023
“Great Hotel”
+Great Hotel. Many aspects of the Hotel are 5 star - the Foyer, shops, reception, pool, restaurant, breakfast, King rooms, the views, Panoramic lift etc. Very friendly and helpful receptionists, barman, shop assistants whom were all very patient with a confused New Zealander haha. All spoke English. I learned a little Belarus but was afraid to use it ). Next time I will. Breakfast was a Belarus buffet which was great and interesting foods for breakfast. Far better than the conventional Western breakfast. The breakfast staff were most professional and helpful. Good security who were diligent and aware but still respectful. The pool staff were friendly, they have their rules and one had to obey )) The saunas are perfect. I had a King room, very large with interesting ornate furniture. Plus a veranda with brilliant views. Excellent bathroom. A friend stayed a night in a double room, smaller but looked perfectly adequate. Good cleaning staff that were most happy to help. Just a 200 metre short walk through beautiful gardens and over a river bridge to the main street. Galleria Mall restaurant Васiлькi top floor is worth a visit. Original Belarus setting and decor, and the Belarus food th
“Belarussian service”
+I arrived to the hotel at time when several other groups of tourists were awaiting their check-in. One lady only was available to sort out this. After half an hour in the que I was told they did not see me in the booking system due to that the hotel no longer offerred reservation via Hotels.com. After some waiting and calls to the booking department from the check-in desk finally I got my room. Overall hotel is fine and reasonable to stay for a short time.
Suraj Karan singh
June 2023
+The hotel is very comfortable neat and clean also at a good location, the staff is friendly and helpful. I would recommend this hotel anytime.
+Sehr leckeres und reichhaltiges Frühstücksbuffet, leider nur am ersten Tag eine Flasche Wasser auf dem Zimmer. Sauberes Zimmer, immer neue Handtücher.
“Belarus”
+Nice hotel and very friendly staff. The rooms are clean, cleaning is done daily.There was a beautiful view from the window on the 17th floor. There was not enough kettle in the room.The hotel also has a dining room, a restaurant with panoramic views and a swimming pool.
“Perfect stay”
+The stay was very nice. Bed was very comfortable and the room was very clean. Hotel staff were helpful and friendly. We would return.
Enrique
Family · January 2023
+Very poor
Marwan
Family · January 2023
+good place