Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Josh
Australia · Solo · November 2026
“While the location, views, and room amenities were excellent, the stay was let down by unresolved maintenance issues and”
+The property was in an excellent, centralised location that made getting around very easy and the rooms view was excellent. The AC worked well, which was great because of how hot it was during our stay. The room had a fridge, microwave, stove, and washing machine which made the stay more comfortable.
−A number of things: The smoke alarms kept intermittently beeping. We asked the front desk about this and it was due to them being recently replaced. They assured us someone would look at it but it wasn’t resolved during our 5 day stay. The reception desk is only open from 9 till 5, which for a hotel, is very short and inconvenient when if you have commitments outside of this time. The key cards provided for the doors were very slow to respond when swiping as well. The bed was very firm as well.
namrata
Australia · Family · November 2026
“It was ok..Would not stay here again”
+Location
−The bed was super uncomfortable.we could feel the wires underneath .The room that we were five. Did not match to the photo shown in the room we booked. For the limited facilities provided , I think the price was very high.
Kellie
Australia · Family · November 2026
“Great location - some rooms need facility refresh, but ok.”
+Location!
−We weren’t advised the pool was closed when booking. Bathroom requires a serious upgrade.
Ashley
Australia · Couple · November 2026
“Great for value, 2nd time visiting and will be booking again”
+Loved the location, car park is easy to get to, plenty of parks (with the downstairs option) I have booked here once before and the easy access parking is what made me book again.
−- we didn’t have the option of a blanket in the cupboard which there was some nights where it was a bit chilly - a little bit of a cockroach issue (2nd morning of our stay we had 2 dead on the floor - about 7 in total of the stay) not a major issue as the apartment was clean itself. - not a deal breaker but don’t believe we were told about the pool facilities being closed. Again not a deal breaker as we are across from the beach, but notice would have been nice.
Samantha
Australia · Couple · November 2026
+Cozy and comfortable. Good location.
−Lots of big black coachroaches was the only down side.
Robert
Australia · Couple · November 2026
+Location only
−1. Apartment was dated, tired, walls marked, 2x cabinet doors missing, doors on tv cabinet obviously removed - looks 'cheap', Previous bathroom fixtures patches obvious. Mould evident, silicon sealant peeling away. 2. Missing entry door latch with unfilled fixture holes 3 no external insect screen door - there were wasps and moths and flies in the apartment upon first entry 4. Upon first entry the fitting of a security chain to the external door to balcony was hidden to my view by the sunblind drawn 1/3 down(all blinds were for presentation) by, I imagine, the cleaner. It broke entirely off ( I reported it) when I tried to open the door. There was no warning sign in view ( there best be next to the said door handle) 5. The apartment was 'sterile' without adornment. 6. Tissues would have been appreciated. 7. The tv is from the 80's and i don't believe up to modern standard 8 the construction works in progress were a disturbance and should be highlighted on your booking site. 9. apologies, I could find little to be positive
Maya
Australia · Couple · November 2026
“Staff were lovely and was upgraded open arrival which was a bonus so extremely happy”
+Amazing views of ocean and city. Super modern and clean
shammah
Australia · Couple · November 2026
+jimmy
−i am quite appalled at the advertisement (advises that pool and spa are available on booking.com - we would not have booked if that was clear) and the condition of the stay. Our first room was changed thank you to Jimmy due to a sliding door that would not open or shut. We moved to another room and found broken glass near the bed, where my boyfriend had cut his foot. The bed side lamp did not work, the beds consistently moved apart. The airconditioner remote wouid not work / turn off the aircon. Not overly pleased with our stay. I would appreciate compensation for the inconveniences. Thanks, Shammah
Harrison
Australia · Couple · November 2026
“Would return but definitely recommend bringing your own pillows.”
+Location was amazing. Everything u need to access within 2 minutes.
−Pool wasn’t open. Bed was extremely uncomfortable and had zero support. Bathrooms extremely outdated.
Glen Guerini
Australia · Group of friends · October 2026
“Mostly enjoyable, apart from the bed issue.”
+The lounge room had a beautiful ocean view and the large balcony had good views too and a 4 seater table.
−I booked a one-bedroom room advertised as having “1 large double bed”. However, on arrival, I discovered that the bed was actually made up of two single beds pushed together. Unfortunately, this proved to be extremely uncomfortable for two people. The beds would gradually separate during the night, and the mattresses sloped towards each other at the join, causing us to roll into the middle and making it very difficult to get a comfortable night's sleep. I raised the issue with reception and asked whether it would be possible to move to a room with a proper queen-sized bed. The staff were exceptionally accommodating and arranged a room change straight away, at no additional cost. The new room was much more comfortable, and this made a significant difference to the enjoyment of my stay. I was very impressed with how quickly and professionally the staff resolved the issue. However, I do feel the original room was misleadingly advertised as having a large double bed when it was, in reality, two single beds pushed together. Having experienced this, I would be careful not to book that particular room again.