Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 9 reviews.
travela409
Business trip · June 2022
“baxos hotel in yerevan is an awful trash!!!!!!!! never recommend it!!! It was dirty!!!! It has an impolite manager!!!!”
+Not good for any one, never stay such a place!!!! I take a video but I can not add hear, due to the size. photo is not clear!!!!! full of dust, spider web, hair, with out even a trash bin!!! Awfully poor place... 🤢🤢🤢very RUDE manager!!!!!!!!!!!! you can not imagine!!!!!
“Relationship matter”
+Very friendly staff and leadership. They will meet you in your shoes, and find solutions
DaveShakh360
Couple · November 2018
“Unprofessionalism at its finest!”
+Where to begin and where to end? Lets take it from the top. I booked a comfy double room with balcony. Since i wanted confirmation me and my girlfriend sent an email requesting booking confirmation of the said room. Someone replied to our email momentarily using bad english basically saying that when the guest will arrive we will show him our best room and that guest will be satisfied..since my flight was arriving very early in the morning, around 4 in the morning i foretold them about it adn they said no problem..but when i arrived the hotels door was closed..first time i see a hotel closing at 00:00..i was knocking on their door but no one was coming..it was like empty place..there was only one armenian number written..thank god the taxi driver helped me get in touch and later an old lady came and welcomed me..she was nice but she didnt check me in..didnt ask for any documents of any sort..she told me that she had been told to show me 3 rooms (the 1 i booked among them) and if i want i could choose either one of them..so naturally i chose the bigger one which was one category higher..HOWEVER before going in i asked her TWICE if i have to pay extra or if its just like the email sa
Rooby11
Couple · November 2018
“Even Fawlty Towers would have been better”
+We arrived around 2pm and were "greeted" by a lady who spoke no English. A man arrived who eventually showed us to our room. No one speaks adequate English here, even though Armenian is a minority language. We were supposed to be in a "deluxe room" and had paid extra to have a "jetted tub." In reality, we had: Old bedsheets with holes in A broken lamp with broken socket A fridge held up by a water bottle A dirty shower with a plastic bag in it with broken taps. Old dirty furniture Dirty old carpets WiFi for which the man put the password in our phones himself (presumably incase we passed it on to others???) A boiler in the bathroom that made so much noise we got the staff to fix it. We asked the staff to fix the dreadful noise coming from the boiler in the room, but in reality the solution was to turn the boiler off of a night time. Not really a solution. The noise was so bad we would not have been able to sleep. Upon returning to the hotel after eating out, I found cigarette buts in the toilet which were left from the staff 'fixing' the boiler. See pictures. Half way through the night, guests next door were so loud (we had an early start for a trip the next day) that my partner we
N5483MNdanielc
Couple · November 2018
“Deluxe room, the stuff of nightmares!”
+In short please avoid! Worse hotel in my life. 1) rude staff 2) jetted tub that doesn't exist 3) holes in the sheets 4) non smoking room, that stinks of smoke 5) dirty sheets 6) fridge propped up by a bottle 7) cigarette ends in the bath 8) dirty carpet riddled with holes 9) boiler in the room 10) noise all night 11) broken lamp 12) dated decor 13) broken coffee table 14) filthy seats. Please do not make our mistake, stick to branded hotels don't risk it with horrible places like this.
U347HCjamies
Couple · September 2017
“1 star doesn't even describe”
+If Only there was a rating of 0 stars, because this is the worst hotel I have ever been too, 1- I booked on booking.com and it was non refundable 2- the pictures describes a nice place, but the actual place is nowhere near the truth 3- they charged 50 $ for a room with a balcony that isn't even a balcony, and the smell of the room was awful!! 4 - the description of the hotel didn't match in real life, and the owner didn't even care, and charged me extra for the balcon. 5- the bathrooms have no bathtubs, like it's described, and they are truly horrible and smells 6- there was no cleaning service 7- the beds!!! I felt the wire and the springs from the mattress like they are about to pop, and they really killed my back, even from sitting on em, which was very disturbing , I had to place pillows on the bed and sleep on them to have some comfort, and it was really disgusting because everything smelled and everything was old! My list goes on and it never ends, but seriously, this place should be shut down.
380mateuszp
Group of friends · May 2017
“Can't handle booking.”
+We reserved an apartament for 4 people in booking.com but when we came to the hotel it came out that somebody else was already in this apartament. Nothing else was proposed to us, no help given and we were left with no place to stay. I solemnly do not recommend this place.
M2258SLsimones
Group of friends · January 2017
“Poor service”
+Me and my 2 friends went to Armenia from December 29 to January 01. We booked this hotel through booking.com. We chose this because the pictures in the site were very nice and the reviews were good as well. We also got it in a very low price considering the dates of our stay. We arrived in the hotel at around 8am but the hotel/bar was close. We tried to knock as loud as we can but no one was answering. Good thing our driver (from our tours) didn't leave us and he helped us contact the hotel personnel. We got the number from the hotel confirmation and called them.. and that's when a man who doesnt know how to speak english met us and let us in. He was communicating through a translator application in his cellphone so it was a bit hard to understand. He led us into a room which is very different from the pictures and features we saw in booking.com. To argue was useless because of the language barrier. In the room, there was no wifi, a very small heater, no hot water, old towels & no clean bed sheets. It didnt really meet our expectations. We tried and ordered food but it took them more than an hour to prepare. The following day was a bit Ok. They have this staff who can speak english
jenelynm2017
United Arab Emirates · Group of friends · January 2017
“Cheap hotel with poor service”
+We booked in booking.com and requested for early check in coz our time of arrival in Yerevan is at 8am. We came to the hotel and it's close, no one can assist us. Staffs don't speak english and they dont know what to do. They gave us a dirty room with used bed sheets and old towels!! No heater in washroom and water is very cold with -7 temperature outside! We ordered for soup for breakfast and after 1hr still not served until our tour guide pick us up with our empty stomach!