Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Cheryl
Australia · Family · October 2026
+There was not one thing to like about this place.
−This place was absolutely foul, from the moment we turned into the parking lot the place looked like it had never been maintained, the grass was dead and full of weeds and Bindi which was a vast comparison to the lush bright green grass advertised on their pictures. The rubbish bins were overflowing. Then when we walked to our room before opening the door there was rubbish outside scattered around, someone's q-tip in front of our door. Where do I start with the inside of the room, it was just as disgusting. Then when we opened the room up it stunk. The area around the stove had bugs and the stove itself looked dirty. There were suspicious stains on the lounge, There were dead bugs all over the floor, inside the window tracks, on the window sills not to mention cockroach droppings along there right above where one of the beds where. There was mould and paint missing from along the windows, the courtyard patio advertised was literally a patch of dirt with some pavers. We booked the family executive room and it was so bad we couldn't even stay there. We ended up leaving within an hour or so of arriving. The photos online are deceptive and make the place look nice when it isnt. I would
William
Australia · Couple · October 2026
“For the amount we had to pay for our stay I expected a lot more.”
+Location
−No onsite staff. When we arrived I expected to see a reception for our check in… nothing. At this stage we had no idea of our room number or entry code, they were supposed to text me the details but of course forgot to do that! Luckily there was a customer there that gave us a contact number and finally got the text after waiting. The establishment was very run down and needed a good facelift. The bathroom was antiquated and very basic…even included an exposed sewer pipe from the apartment above so that we had the pleasure of listening to each toilet flush. There were no hooks to hang the clothes on when showering.
Geoffrey
Australia · Solo · October 2026
“Uncomfortable, expensive, dirty and never again.”
+It was in Bathurst.
−It was dirty, there was food on the floors, the bathroom wasn’t clean, old paper towels in the bedside table. Would never recommend it.
Joanne
Australia · Solo · October 2026
“NOT HAPPY”
+Nothing
−Everything , the bed was uncomfortable and it seemed to sag to one side , the TV doesn't work properly neither does the remote , Not one bin had any room in to fit rubbish in all were overflowing and stunk , When I first arrived the room stunk , couldn't cook anything as the rooms have no exhaust fans and only a frying pan for cooking on a 2 burner cook top . What's the point of an office if its not used.. There is nothing about this place that says apartment its literally just an overpriced hotel room . This place is definitely not worth what i paid for the week
Samantha
Australia · Solo · October 2026
“Great location, bathroom needed some maintenance.”
+Great location, very clean and spacious.
−The bathroom needed to be updated, both the tap and shower head leaked. And the hot water only worked if I had the cold off, so I had boiling hot or freezing cold showers. Luckily a dripping tap doesn’t affect my sleep so I could sleep through it.
Terryanne
Australia · Solo · October 2026
+It had everything I needed and was north facing. I felt very at home
Maria
Australia · Solo · September 2026
+Close to shops
−Had to move apartments because hot water wasn't working in first apartment
Harvey
Australia · Couple · September 2026
“Value for money but missing the personal touch”
+Convenient location and nice area to walk around.
−The freezer worked but the fridge not cold despite moving gauge. We received responses to questions online in lead up to stay and during the day but no response to the fridge problem which I messaged about in the evening. It’s not a staffed accommodation so everything’s remote and there’s an app you need to use and load up identification and credit card in addition to having your details with booking.com.
John
Australia · Family · September 2026
“Very poor experience”
+Nothing
−No one on site, the code didnt open the door twice and junkies everywhere ended up having to stay somewhere else as I couldn't get into the room