Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
+Probably the best hotel we’ve ever stayed in. Amazing staff with unparalleled Japanese service, super clean, fantastic onsen. FREE ALCOHOL, best breakfast ever. No words to say how much we enjoyed our stay.
Rob
Family · September 2025
+Overall, I good experience however there are some strange rules. For example, you cannot enter the hotel for several hours before your check-in at 6pm because they’re cleaning. There is no area to wait and relax, not even outside. We were encouraged to visit local museums. Whatever you do, do not arrive early! It’s also a bit odd that nothing is open in the morning so if you wake up between 5-7am, you can only have coffee in your room. The lounge is empty. This resort is spectacular and the views are incredible. We just found a couple things inconvenient. Might go back.
+This is an amazing gem of a hotel. It is extremely chic. The staff are so friendly and the food and booze are next level. Not for kids this is really a couples hotel.
+Heavenly place
kymy11
Japan · September 2021
“Jewel!”
+It is a perfect hideaway. They took every measure against COVID-19 and we could stay safe. We tried their anniversary cocktails, which were all nicely presented and of course, tasted good:) The brunch was also very pretty and we enjoyed it. It's pity that the curtain in the room was not equipped with blackout curtains so we could not sleep well. And one more regrettable thing was there was no message from the hotel staff to my companion. We stayed there on his birthday and they should have known it from the registration card which we filled out at check-in.
ふゅーちゃー
Group of friends · August 2020
+創業2年でとっても綺麗でした！ お風呂は男女で朝夜変わるので、2種類楽しめてよかったです。リフレッシュしたい方とお酒大好きな方は最高です！
M_Vach
United States · Couple · July 2020
“A wonderful stay in Hakone”
+My girlfriend and I absolutely loved our stay at Bar Hotel! From the moment we arrived, the staff was incredibly welcoming; greeting us with glasses of champagne as we checked in at the main bar. Our room had a gorgeous view of the mountains and came fully stocked with local beers, snacks, espresso and tea. We also loved the included breakfast and the fact that it runs late to accommodate a full evening of drinking the night before. When you come, be sure to book one of the private onsen. In addition to the outdoor bath, there is a sauna and an air conditioned lounge area. They had a bottle of champagne on ice waiting for us, as well as wine, beers, and soft drinks. All in all, it was an amazing stay and we can't wait to come back.
Verified traveler
July 2020
+My husband and I stayed here for our wedding annivesary and had a splendid time. The concept of a bar hotel was very clear, where we got to enjoy all kinds of spirits, beers and wines at the bar, and in-room. The in-room drinks in the fridge, and snacks were included in the room charge, and they even had Hakone exclusive cokes. The drinks at the bar were tasty too, with a great variety of drinks to choose from the menu and off the menu. The hot springs were very nice at night, but unfortunately, in the morning, there were moths and spiders in the corners and some in the hot spring which didn't feel good. I understand the location is where they can't avoid having those insects with the windows open, however, I felt maybe the staffs could do better on keeping the hot spring more clean time to time. The dressing room and the guest room are perfectly clean and spacious. Breakfast/Brunch was fabulous. We enjoyed both food and drinks with a beautiful view. The 2PM check out time gave us plenty of time to relax back in the room. Overall, the stay was wonderful and would recommend here to have an extraordinary relaxing holiday.
CCorpuz
Group of friends · July 2020
“Retreat”
+Conveniently drove from Yokohama in the pouring rain and was greeted by a gentleman holding an umbrella. He showed me to a seat at the bar while he parked my car. The bar tender poured me a glass of champagne and chatted for a bit. It was nice but a bit awkward at first because I wanted to check in. Little did I know that he was already processing me in. The view from the bar was so peaceful. It was full of mountainous foliage with a haze that looked like you were in the clouds. The bar tender kept refilling my glass as I waited for my friends to arrive. Looking around the lobby, it had a mystic feel to it. The lights were dimmed but a beautiful fireplace left a glow to the room. Getting hungry, I ordered a ham and cheese sandwich which, after the long drive, satisfied my hunger. So far so good. As I entered my room I was amazed to see how spacious and modern the room was. The shower had so many different gadgets that I wish I had one at home. The view was just as amazing as the one from the bar. I could’ve watch the rain all night. When I finally met up with my friends, we sat and chatted, first at the bar, then moved to the homelike couch in front of the fireplace. We were served
TokyoBrit44
Japan · June 2020
“Excellent Experience in an Amazing Setting”
+After a rainy afternoon spent at the nearby Hakone Open Air Museum we walked up to the hotel to be greeted with staff holding umbrellas for us. This was indicative of the exceptionally high level of service and attention that followed during our night's stay. Check-in followed at the bar, which features a stunning view over the hills of Hakone, and a glass of champagne. Everything that followed was exceptional; an amazing room with superb decoration, one of the best lounges that I've ever experienced, and a 90 minute spa & bar treat. The price included beverages from 6pm to 2am - and a huge range to choose from. The only mild criticism being the very limited bar menu, with 8 hours of free-flow drinks it would have been nice to have something more substantial to snack on. I know the kitchen could offer this, as the brunch the next morning was excellent. If you're looking for somewhere to celebrate a special occasion, I don't think you could find many places much better than barhotel Hakone. Highly recommended.