Banyan Tree Puebla

Name: Banyan Tree Puebla
Address: 10 Norte #1402, Puebla, 72000, MX

8.9Very good167 reviewsSee rooms

Hotel

10 Norte #1402 · Puebla

Facilities at a glance

Free Wi-Fi
EV charging
Airport shuttle
Gym
Room service
Daily housekeeping

About this place

Luxurious Accommodations Banyan Tree Puebla offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. From flat-screen TVs to private bathrooms with free toiletries, each room is designed for relaxation and convenience. Relaxation and Recreation Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The garden, terrace, and on-site restaurant provide serene spaces to enjoy leisurely moments during your stay. Convenient Location and Services Located in the heart of Puebla, Banyan Tree Puebla is close to popular attractions such as Puebla Convention Centre and Biblioteca Palafoxiana. With free WiFi, private parking, and multilingual staff at the 24-hour front desk, guests can expect top-notch service throughout their visit. Book your stay at Banyan Tree Puebla for a memorable and luxurious experience in Puebla.

Choose your room

Pick check-in and check-out to see live room prices.

9 room types

Choose your room
Room type	Guests	Show prices
Urban Room King 46 m²Queen bed	Sleeps 3	Show prices
Urban Room Double 46 m²2 × Double bed	Sleeps 4	Show prices
Harmony Suite 210 m²Sofa bed, Queen bed	Sleeps 3	Show prices
Urban Bliss 46 m²Queen bed	Sleeps 3	Show prices
Urban Junior Suite King 50 m²Queen bed	Sleeps 3	Show prices
Urban Junior Suite Double 50 m²2 × Double bed	Sleeps 4	Show prices
Bliss Junior Suite 63 m²Queen bed	Sleeps 3	Show prices
Bliss Suite 93 m²Queen bed	Sleeps 3	Show prices
Serenity Suite 116 m²Sofa bed, Queen bed	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Location

Address
10 Norte #1402, Puebla, 72000, Mexico
1.2 km from the center of Puebla

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.9167 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.8

Service9.6

Location9.0

Room quality8.6

Amenities7.4

Value for money7.6

Food and drink9.4

BB
Mexico · Couple · October 2026
8.0
+Good
Yu On
United States · Group of friends · September 2026
5.0
+Bakery was good, but not much options available.
−Mattress: The mattress felt too soft and did not provide adequate support. Bathroom: The drainage is very slow, and it may be partially clogged. USB Charging Ports: The USB charging ports were not working. In-room Technology: Media mirroring from the phone uses old technology and not working.
Aleksei
Russia · Couple · September 2026
7.0
−Ac does not work. Windows can’t be opened.
juanvD6323VE
Solo · July 2026
10.0
“stay in Puebla, eat at Saffron”
+excellent Thai food in Puebla, amazing city views and house vibes at the rooftop bar, thanks to Giovanni, Christian, Oscar, and Jennifer for an unforgettable experience
Climber310376
Family · July 2026
10.0
“Wonderful experience”
+Giovanni was professional, helpful, attentive. He had a lovely personality. We enjoyed ourselves very much Raymond
ryanisrad
Couple · July 2026
10.0
“Thai and Chile en Nogada on the rooftop”
+We stayed here because it was close to the zocalo and the rooms are quite comfortable. We ate at the Thai restaurant, and Giovanni took great care of us. I actually ordered Chile en Nogada and it was amazing. Would recommend!
Miracosta
Couple · July 2026
10.0
“A Hidden Banyan Tree, must stay!”
+Stayed 2nights before Mexico City business trip. It was better than what we expected! Location: About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from Mexico City took us an hour, so it wasn't a short ride. Wasn't sure if this long trip was worth it just for the weekends. But it was worth it. Hotel sits at the end of the historic downtown. Google map said to walk about 15min walk, wasn't bad at all. For us, it felt shorter. Room: Cutest room you can find. Old Mexican traditional, but modern and sleek design. My room was facing the back of the building, overlook the grassy patio area with a pink cathedral with 2 Juliette balcony. Room was big enough, has separate tub/shower/toilets. Only thing missing was full length mirror. Loved the decor and views. Restaurant: Beautiful breakfast with patio was great. Had dinner on first night at international restaurant and it was amazing. I have never tasted this much of great flavor! We ordered Roasted cauliflower and Quinoa salad, both were amazing. Breakfast was great and amazing selections. Had dinner at the rooftop Thali restaurant, was amazing too. I've been to other Bany
coreyhobbs
Family · July 2026
10.0
“Nice stay in Puebla”
+Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the rooms were very tastefully decorated and it was a very comfortable stay.
F9380JRmahmoudm
Couple · June 2026
4.0
“No value for money, staff look demotivated and wear torn uniforms”
+No value for money, staff are friendly however it seems that they miss a lot of training , even their uniform is over used , the waiter who served us had a torn shirt sleeves and torn jeans The hotel didn’t recognize our special occasion though I mentioned it pre-arrival, instead they sent us an upselling brochure, not a single time they checked on how the stay going
Mahmoud
Egypt · Couple · June 2026
5.0
“No value for money”
+The room was spacious staff are friendly
−There is not touch points from the property nor the preferences / occasions were recognized, not a at a single time the staff asked how the stay is going

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

9 room types

Urban Room King

Urban Room Double

Harmony Suite

Urban Bliss

Urban Junior Suite King

Urban Junior Suite Double

Bliss Junior Suite

Bliss Suite

Serenity Suite

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews