Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 136 reviews.
Jet49086209553
Group of friends · June 2025
“Thank you for a wonderful experience.”
+1) very enjoyable stay. 2) top notch service and friendly staff. 3) lovely ambience 4) special mention to housekeeping team, Jay, Mila and Robert.
Liza
Hong Kong SAR China · Family · April 2025
“Relaxing and comfortable”
+The water activities on site and the tranquility of the hotel ambience.
−The breakfast served on 30/F is no longer a full buffet.
thesagechronicle
China · Family · April 2025
“Very good- the breakfast was a bit disappointing”
+Extremely tranquil 2 nights. The scent in the hallways, the room service, the customer services, and the water park resort was top tier. But if you’re looking for a full buffet breakfast, this might not be for you. When we got to saffron, we had to wait for quite a long time and they did not handle it well. Then we found out that they only had a half buffet ( bread, yogurt, drinks, and fruit ONLY) , and the other half- you would order from a menu ( eggs, ham, bacon and hot dishes). We did not know of this, and since we like full buffets we cancelled the payment. The staff should’ve told us on the phone it was a semi buffet. Other than that, the service and environment was top tier. Easy access to the mall, eateries and entertainment. The shows at MG are also very nice- not a walkable distance, but it’s easy to catch a taxi near here.
f0lana
Family · April 2025
“Very nice”
+The housekeeping tram is very nice, specially Sheen, domari, Raymundo I'm sure we will back again. Thank you to the supervisor Robert he's very polite nice person.. thank you banyan tree Macau . Very nice place and service . Thanks a lot again.see you
antonyszeto
China · Family · February 2025
“Ultimate Relaxation Destination in Macau”
+From the moment we arrived at the Banyan Tree, we were immersed in a welcoming atmosphere that transported us straight to the heart of Thailand. While the initial burst of energy and cultural immersion was exhilarating, it was the gradual unfolding of tranquillity that made our stay truly unforgettable. Our suite featured an elegantly extended wading pool overlooking the canal, which our baby loved to play in, creating a peaceful retreat that felt worlds away from the bustling casinos. The deep wooden bathtub added a luxurious touch, providing a sense of serene abandonment during use. We were delighted by the thoughtful extras provided for our 10-month-old, including a tent, crib, teddy bear, and numerous other little touches. Extra kudos to the hotel for their luxurious toiletries,some of which we couldn't resist taking back with us. The butlers, all of whom were fluent in English, Cantonese, and Mandarin and very well trained, ensured that everything went smoothly. The hotel’s thoughtful design and meticulous attention to detail in every corner ensured that each moment felt like a soothing escape. The expansive spa offered a state of deep relaxation, allowing us to fully unwind a
joansP8943TN
Couple · January 2025
“Luxurious Escape at Banyan Tree Macau”
+Banyan Tree Macau offers an exceptional luxury experience with spacious, elegantly designed rooms and world-class amenities. The hotel features a stunning spa, a range of fine dining options, and a beautiful outdoor pool with breathtaking views. The service is impeccable, with staff going above and beyond to ensure a memorable stay. Whether you're visiting for relaxation or a special occasion, Banyan Tree Macau provides the perfect escape with its tranquil atmosphere and top-tier facilities. Highly recommended for anyone seeking a lavish getaway in Macau.
changhoons2024
Couple · November 2024
“Warn & kind service”
+Hotel is good. Everything is perfect & everybody is kind. Bed is clean, the food is delicious. They made us a birthday decoration. They also gave me a souvenir. Thank you Serena, Allan, Anderw & Mel. I never forget your kind service & memory in Banyantree.
cykaniki
Family · October 2024
“Amazing place, amazing People”
+We really love the ambiance the way the staff accomodated us, very welcoming, and they always attend to our needs., especially Sherwan, Plaza, Warren,Pj and Junnel. Me and my family would really love to be back here, soon super worth it, Thankyou Banyan
DutchieLa
China · Group of friends · October 2024
“Creating beautiful memories”
+We had a reunion with friends who live in Macao and some who moved to other countries. We had a couple of cabanas and had the whole day at the different pools. It was an absolutely beautiful day and Mr. Earth and the team made it a super wonderful day. We are definitely coming back. Thank you Banyan Tree Macao
Sinclair
United Kingdom · Family · August 2024
“Very pleasant and enjoyable”
+Lovely facility
−NA