Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Amie
United States · Couple · October 2026
“Great facility but…”
+This hotel has amazing facilities- rooftop view for the breakfast buffet, swimming pool, quality heavy wood furniture, and incredible gym set up. The staff keep things clean. For that reason I’d like to give a good rating but….
−… the staff could not really communicate in English. … there is not a single fan anywhere in the weight room which made workouts painfully hot. … the elliptical was broken. … the safe in our room didn’t work, even after someone came to open and “fix it” for us. … the bed was on the “too hard” end of the scale. …breakfast buffet had fine choices but when the protein selection of the day ran out too bad no more was made. Meant we had to get to breakfast early which wasn’t always possible. … the elevator had a depressing video playing on repeating loop showing animals and birds with ominous foreboding music in the background. Felt like we are all doomed and gonna die. I mean, that doesn’t make or break a hotels quality but it was off putting. Maybe no one else would notice or care. … pool was clean first two days but starting to turn green in third morning. If you speak Khmer your might be better than ours.
Israel
Singapore · Family · September 2026
“Decent, clean spacious room and reasonable price with friendly staff”
+Breakfast selection is not too bad, would be good to have more bakery items as well as fruits The hotel location is okay as there is a mini mart about 500 metres away from the hotel Rooftop a good place to watch the sunset and the unblocked view of the city
−It can get noisy before dawn with the traffic noise outside the hotel. The toilet flushing system is very weak, drainage in the shower and sink is very slow. There is no local TV channel to watch, you have to sign into your own Netflix or YouTube account should you want to watch something.
Francis
Philippines · Couple · February 2026
−I just want to share my experience because I was very upset, and unfortunately, no one even apologized. We arrived at the hotel around 2:00 AM/ February 22 and asked if there was an available room. The staff said yes, and we were charged $60 for a king-size bed. During check-in, the only explanation given was about breakfast. There was no clear explanation about the check-in and check-out hours. Before going up to our room, I asked if it was considered an early check-in, and the staff nodded. Based on my previous experiences at other hotels, where early morning arrivals were treated as early check-ins for the next day, I assumed our check-out would be on the 23rd. In the morning, we left to attend an event and didn’t think about returning before 12 PM because we truly believed our stay was until the 23rd. When we came back at 2 PM, our key card was no longer working. I went down to the front desk, and the staff told me that our 2:00 AM check-in was already counted as one full day, and we needed to pay another $60. This gave me a headache because all along I thought our check-out was the next day. I explained what happened, and they gave us the key back without asking for payment at
Susanne
Germany · Group of friends · February 2026
+A good hotel with great breakfast (lot's of choices). Wonderful pool and gym (however the gym without A/C)
−Upon arrival, there was hair in the shower.
Helen
Australia · Group of friends · January 2026
“We loved our stay. Very relaxing. Friendly staff. Lovely room, pool, and hotel.”
+Great breakfast - included in price. Location was excellent since we were visiting family in Sen Sok, not in Phnom Penh CBD. Lovely swimming pool. Pool towels were available. Staff were very friendly and eager to help. Air-conditioning was superb. Refrigerator in room. Nice big beds. Very spacious room. Electric kettle and coffee/tea making facilities available including cups - small. Cafes and restaurants very close by.
−Bathroom flooded a bit when showering. Privacy not very good when using toilet. Mattresses are fairly hard, but apparently that is not unusual in Asian countries. Didn't worry us, though. Staff English a little unsure. We chose not to have a daily service of the room. We asked twice for extra toilet paper, but ended up buying our own. No kitchenware in the kitchenette. No cutlery (except teaspoons), no bowls, plates, etc. No microwave, stove, oven, toaster. No milk provided. Kettle plug didn't suit outlet, but we had a universal adapter, luckily. Varied success with onsite restaurant. Eye fillet steak was not good, though they tried really hard. We would have liked to book separate rooms for an extra cost, but they couldn't guarantee that the rooms would be close to each other.
Israel
Singapore · Group of friends · November 2025
+Good selection of food variety for breakfast when buffet is available. The hotel offer a la carte choices when buffet isn't available, however, it is much longer wait for the food to be served and it looked very different from the picture on the menu.
−The shower isn't fantastic at all. I am unable to adjust the hot temperature of the water no matter how I tried. One of my travel campanion also encounter the same issue. The aircon is rather loud, and there are also cockroaches in room and toilet area.
Sam
Cambodia · Solo · June 2025
“Exceptional”
Fox
Hong Kong SAR China · Business trip · May 2025
“Pleasant”
+Spacious room with city view
−The breakfast is not a buffet.
+One night stay. Worked perfectly
Kolyan
Australia · Couple · March 2025
“Very good”
+Nice and clean 😊
−Good service friendly